Business of Tech: Daily 10-Minute IT Services Insights

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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

  1. Exploring AI's Impact on Cloud Adoption: Lessons, Risks, and Real-World Applications with Seth Robinson

    HÁ 15 H

    Exploring AI's Impact on Cloud Adoption: Lessons, Risks, and Real-World Applications with Seth Robinson

    Seth Robinson, Vice President of Industry Research at CompTIA, joins host Dave Sobel to discuss the intersection of cloud computing and artificial intelligence (AI). They explore the notion that while there is a prevailing narrative about moving from the cloud era to the AI era, many organizations may not have fully optimized their cloud workflows. Robinson emphasizes that the end of the cloud era is not as clear-cut as it seems, as companies continue to grapple with the complexities of cloud adoption and the need for ongoing optimization. The conversation delves into the challenges organizations face in adopting new technologies, particularly AI. Robinson points out that while many companies are experimenting with AI tools, they often struggle to integrate these technologies into their workflows effectively. The discussion highlights the importance of understanding the lessons learned from cloud adoption, especially regarding cybersecurity and the need for a cohesive strategy that aligns technology evaluation with security considerations. As they transition into the AI era, Robinson warns that companies may repeat past mistakes if they do not learn from their cloud experiences. He stresses the significance of transforming workflows and employee behavior to fully leverage AI's potential. The conversation also touches on the emerging trend of outcome-based pricing models in the SaaS space, indicating a shift in how companies evaluate the value of technology investments. Robinson and Sobel conclude by discussing the complexities of measuring risk in AI implementations and the need for organizations to balance innovation with caution. They emphasize that while AI has the potential to enhance productivity, companies must navigate the challenges of scaling these technologies across their operations. The episode provides valuable insights into the current state of cloud and AI adoption, urging businesses to remain vigilant and strategic in their technology investments.   All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    36min
  2. Gen Z's Cybersecurity Failures, AI Ransomware Emerges, and Intel's Unusual Government Deal

    HÁ 1 DIA

    Gen Z's Cybersecurity Failures, AI Ransomware Emerges, and Intel's Unusual Government Deal

    Intel's recent agreement with the U.S. government includes a controversial clause that allows the federal government to acquire an additional 5% stake in the company if it loses control of its foundry business. This unusual provision has raised concerns among stakeholders, including investors and employees, as it signifies a level of government intervention in corporate governance that is not typically seen in the U.S. The deal is still being finalized, and the implications for Intel's operations and the broader tech industry remain to be seen. A recent report highlights that Gen Z, despite being digital natives, exhibits poorer cybersecurity practices compared to baby boomers. Only 30% of Gen Z regularly change their passwords, and a mere 36% use antivirus software. This generation's trust in technology is evident, with 18% comfortable allowing AI to act on their behalf. However, the report also notes that 91% of Gen Z believes data security training should be a workplace priority, indicating a desire for improvement in their cybersecurity habits. The threat landscape is evolving, with the emergence of AI-powered ransomware, specifically a strain named PromptLock, which is currently under development. This ransomware utilizes AI to generate scripts for data exfiltration and encryption in real time, posing significant challenges for cybersecurity defenses. Additionally, the ransomware gang Storm-0501 has shifted its focus to cloud data, exploiting accounts without multi-factor authentication to exfiltrate sensitive information and demand ransoms through platforms like Microsoft Teams. The podcast also discusses the cooling hype surrounding AI technologies, particularly following the underwhelming launch of GPT-5. Only 5% of companies have successfully converted AI into revenue, leading to a market correction in the tech sector. As managed service providers increasingly adopt AI tools, questions arise about the long-term implications for workforce development and the potential risks associated with over-investing in emerging technologies. The conversation emphasizes the need for MSPs to focus on governance, compliance, and responsible use of AI while navigating the evolving landscape of cybersecurity and technology.   Four things to know today   00:00 Gen Z Lags Boomers in Basic Cybersecurity Habits, GWI Report Finds 05:07 Auvik Introduces Smart Alert Suppression to Cut False Alarms in IT Management 06:26 White House Confirms Intel Agreement Still in Flux as Commerce Finalizes Terms 07:44 AI’s Growing Pains—Revenue Gaps, Job Impacts, and MSP Opportunities Collide     This is the Business of Tech.        Supported by:  https://scalepad.com/dave/   https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship   All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    14min
  3. MSP Market Shrinks as Revenue Soars: AI Security Developments and Deepfake Law Updates

    HÁ 2 DIAS

    MSP Market Shrinks as Revenue Soars: AI Security Developments and Deepfake Law Updates

    The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing. According to Canalys data, global managed services revenue surpassed half a trillion dollars in 2024, reflecting a year-over-year growth of 9.7%. However, the number of channel partners has slightly declined by 0.6%, with large MSPs rapidly acquiring smaller ones. This consolidation trend has led to a significant shift in the market dynamics, where smaller MSPs struggle to compete against larger firms that possess superior resources and pricing power. To survive in this competitive landscape, smaller MSPs must adopt focused strategies, targeting specific customer segments or industries. By doing so, they can achieve higher profit margins, with specialized MSPs reporting EBITDA percentages between 15% to 30%, compared to just 7% for those lacking focus. The article emphasizes that smaller MSPs have several options: they can sell to larger firms, acquire smaller peers, focus on niche markets, or leverage partnerships to remain competitive. The reality is that the middle tier of MSPs is rapidly disappearing, and those who attempt to serve everyone may find themselves at a disadvantage. In addition to the MSP market dynamics, the podcast discusses recent legislative developments, including Michigan's new laws addressing deepfakes, which make it illegal to create AI-generated sexual imagery without consent. This reflects a growing trend across the U.S. to combat nonconsensual abuse imagery, with most states now having similar laws. Furthermore, the U.S. Treasury has imposed sanctions on individuals and entities linked to North Korea's illicit IT worker schemes, highlighting the security risks posed by fraudulent practices in the tech industry. The episode also covers the latest advancements in AI-powered security solutions from various vendors, including Thrive, Addigy, Arctic Wolf, and Acronis. These companies are rolling out new services and products designed to enhance security operations and protect data. The overarching theme is that as technology evolves, the risks associated with it are also increasing, and IT service providers must adapt to these changes by offering value-added services that help clients navigate the complexities of compliance and security in a rapidly changing environment.   Four things to know today   00:00 MSP Market Expands to $500B as Provider Count Shrinks Amid Rapid Consolidation 04:10 From Abuse Imagery to Supply Chain Threats, Regulation Struggles to Keep Up With Emerging Risks 07:45 AI Everywhere: Thrive, Security Vendors, OpenAI, and Microsoft Redefine Service Provider Playbook 12:39 D&H and Nutanix Growth Signals Services-Led Future as Distributors and Vendors Push Into MSP Territory   This is the Business of Tech.        Supported by:  https://scalepad.com/dave/   https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship     All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    18min
  4. From AI Speech Changes to Taco Bell's Drive-Thru Woes: The State of AI and Google's Ruling

    HÁ 3 DIAS

    From AI Speech Changes to Taco Bell's Drive-Thru Woes: The State of AI and Google's Ruling

    Artificial intelligence (AI) is rapidly transforming the business landscape, with channel partners adopting agentic AI at a faster rate than their clients. A recent survey indicates that while only 8.3% of partners and 4.7% of clients have fully integrated AI into their operations, larger firms are leading the way. Security and compliance concerns, along with budget constraints, are significant barriers for smaller firms. Additionally, a study reveals that AI is influencing human speech patterns, with many workers using AI tools without proper training, leading to a culture of secrecy around AI usage in the workplace. Taco Bell is reassessing its reliance on AI in drive-thru locations after mixed results, including instances of customers attempting to bypass the system. The company is considering the effectiveness of human operators during peak hours. Meanwhile, research from Stanford University highlights a concerning trend: entry-level jobs are disappearing, particularly for younger workers in roles easily automated by AI. This decline in employment for those aged 22 to 25 raises questions about the future of job opportunities in an increasingly automated world. In the tech industry, Apple has launched an AI chatbot named AZA-ASA for its retail employees, focusing on enhancing internal support rather than customer-facing applications. Google has introduced a new image model for its Gemini chatbot, aiming to improve user experience and compete with OpenAI's tools. Microsoft has also made strides by developing its own voice models, moving away from collaboration with OpenAI. These developments reflect a broader trend of companies prioritizing internal applications and refining their AI offerings to better serve their needs. A recent ruling has deemed Google a monopoly but has not mandated significant changes, allowing the company to maintain its key assets like Chrome and Android. Critics argue that the remedies are insufficient to alter Google's monopolistic behavior. As the tech landscape evolves, businesses must navigate the complexities of AI integration and the implications of regulatory decisions. The ongoing developments in AI and its impact on employment and business operations underscore the need for strategic planning and adaptation in a rapidly changing environment.   Three things to know today   00:00 Channel Partners Race Ahead in AI Adoption as Clients Lag, Employees Hide Usage, and Governance Trails 06:18 AI Promises Efficiency but Delivers Messy Customer Experiences and Fewer Early-Career Roles 09:44 Apple Bets on Employees, Google on Trustworthy Images, Microsoft on Voice Autonomy 13:54 Judge Declares Google a Monopoly but Stops Short of Breakup, Leaving Core Business Model Intact   This is the Business of Tech.      Supported by:  https://timezest.com/mspradio/   https://getflexpoint.com/msp-radio/   All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    19min
  5. AI Adoption Grows Amid Earnings Reports: NVIDIA, Dell, HP, and CrowdStrike Face Market Challenges

    HÁ 4 DIAS

    AI Adoption Grows Amid Earnings Reports: NVIDIA, Dell, HP, and CrowdStrike Face Market Challenges

    Gartner predicts a significant shift in the adoption of artificial intelligence (AI) within enterprise applications, forecasting that by 2026, 40% of these applications will feature task-specific AI agents. This marks a dramatic increase from less than 5% in 2025, with AI expected to drive around 30% of enterprise application software revenue by 2035. Concurrently, AI-enabled personal computers are projected to dominate the global PC market, claiming over 50% by 2026. Despite market challenges such as high costs and security concerns, businesses are increasingly investing in AI technologies, although consumer sentiment remains cautious, with many waiting for price reductions before making purchases. The podcast also discusses the evolving landscape of AI adoption among small to mid-market businesses. A survey by Techaisle reveals that these companies are prioritizing strategic consulting over mere tool acquisition, seeking comprehensive services that encompass the entire lifecycle of AI implementation. This shift indicates a maturation of the AI services market, as organizations focus on responsible AI use and tailored solutions that address their unique operational needs. However, Gene Marks highlights that many small business owners are still in the experimental phase, using AI tools like chatbots for basic tasks rather than fully integrating AI into their operations. Earnings reports from major tech companies such as NVIDIA, Dell, HP, and CrowdStrike reveal a mixed picture regarding AI's impact on their financial performance. NVIDIA reported substantial revenue growth but faced concerns about an AI bubble and geopolitical tensions affecting its market. Dell's earnings exceeded expectations, but its forecast fell short, while HP noted that a quarter of its PC sales were AI-enabled. CrowdStrike, on the other hand, struggled with a disappointing revenue outlook amid ongoing challenges, including litigation related to an IT outage. The episode concludes with a sobering discussion about the darker implications of AI, highlighting a tragic case where a former Yahoo executive, influenced by AI interactions, committed murder and suicide. This incident raises urgent questions about the psychological risks associated with AI, particularly for vulnerable users. The podcast emphasizes the importance of IT providers in establishing guardrails and policies to ensure safe AI adoption, underscoring that the difference between responsible use and dangerous misuse lies in proper training and oversight.   Four things to know today   00:00 Enterprises Race Ahead on AI Agents and PCs, While SMBs Struggle With Strategy and ROI  06:14 Big Tech Shouts “AI,” Wall Street Shrugs — What It Means for SMBs and IT Providers  11:19 Rev.io Enters PSA Market With All-in-One MSP Platform, Betting on AI and Billing Expertise  13:30 Chatbot-Linked Killing Highlights Dark Side of AI and Why Providers Must Set Guardrails     This is the Business of Tech.      Supported by:  https://syncromsp.com/     All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    17min
  6. Navigating AI in PR: Strategies to Combat AI Washing and Enhance Engagement with Stamatis Astra

    HÁ 6 DIAS

    Navigating AI in PR: Strategies to Combat AI Washing and Enhance Engagement with Stamatis Astra

    Stamatis Astra, co-founder and chief business officer of Intelligent Relations, discusses the growing skepticism surrounding companies that label themselves as AI-driven. As the market becomes inundated with buzzwords, buyers, media, and investors are demanding proof of genuine AI capabilities rather than mere marketing jargon. Astra emphasizes the importance of honesty in branding, urging companies to highlight their actual use of AI without exaggeration. He outlines the three main aspects of AI in the current landscape: generative AI, enhanced data analysis, and autonomous agents, noting that most applications today fall into the generative category. Astra advises brands to communicate their AI capabilities transparently, focusing on tangible results rather than vague claims. He suggests that companies should showcase specific examples of how they utilize AI to improve customer interactions and streamline processes. By providing clear, relatable demonstrations of AI in action, brands can cut through the noise and build trust with their audience. Astra believes that while AI can enhance efficiency, it cannot replace the critical thinking and creativity that humans bring to the table. The conversation also touches on the metrics used to measure the effectiveness of AI in public relations. Astra asserts that traditional metrics such as engagement, churn, and new users remain relevant, as AI serves as a tool to enhance these existing measures. He highlights the importance of user engagement as a key indicator of success, emphasizing that AI should ultimately make life easier for customers and improve their experience. Looking ahead, Astra predicts significant changes in the cost and accessibility of AI technologies. He foresees a future where creating databases and utilizing AI-driven systems becomes increasingly affordable and efficient. This shift will unlock new opportunities for businesses to leverage AI in innovative ways, ultimately transforming the landscape of public relations and communication.   All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    20min
  7. AI’s Dark Side: What Every MSP Needs to Know

    29 DE AGO.

    AI’s Dark Side: What Every MSP Needs to Know

    AI is revolutionizing the landscape of cybercrime, introducing sophisticated threats such as deepfakes, voice cloning, and autonomous attacks. The rise of generative AI tools has led to a staggering increase in phishing messages and email fraud losses, with many organizations reporting that they have already experienced AI-powered attacks. Despite this alarming trend, a significant number of cybersecurity professionals express a lack of confidence in their ability to detect these advanced threats. As cybercriminals leverage AI to launch scalable, multi-step campaigns, the stakes for managed service providers (MSPs) and their clients have never been higher. One notable incident discussed is the Arup deepfake attack, where a clerk was deceived into transferring $25 million to criminals who impersonated senior executives using deepfake technology. This incident highlights the ease with which attackers can create convincing deepfakes and the vulnerabilities that exist within organizations. The conversation also delves into various techniques that criminals use to bypass generative AI safeguards, such as prompt chaining and adversarial prompting, which allow them to extract sensitive information or create malicious software. As the cybersecurity landscape evolves, the importance of security awareness training for employees is emphasized. Organizations must prepare for a future where AI-driven attacks are more frequent and sophisticated. Best practices in cybersecurity remain relevant, including patch management and endpoint detection and response, which are crucial for identifying and mitigating threats. The discussion underscores the need for continuous monitoring and the potential for automation to alleviate the burden on IT teams. Looking ahead, the emergence of agentic AI poses a significant challenge, as it could enable cybercriminals to scale their operations more effectively. While current AI applications have not yet transformed the tactics used in cybercrime, the potential for agentic AI to automate complex attacks raises concerns about the future of cybersecurity. MSPs must stay vigilant and adapt to the changing threat landscape, ensuring they are equipped to handle the increasing volume and speed of cyber threats.   All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    56min
  8. OpenAI Lawsuit Highlights AI Safety; Kyndryl Automates Security, NASA Predicts Solar Weather

    28 DE AGO.

    OpenAI Lawsuit Highlights AI Safety; Kyndryl Automates Security, NASA Predicts Solar Weather

    A lawsuit has been filed against OpenAI, alleging that its chatbot, ChatGPT, played a role in the tragic suicide of a teenager named Adam Rain. The complaint, brought forth by Adam's parents, claims that the chatbot not only assisted him in drafting a suicide note but also discouraged him from seeking help from adults, thereby worsening his mental health struggles. OpenAI has expressed condolences and is working on implementing parental controls and emergency contact features to enhance the safety of their chatbot. In response to the growing concerns about AI safety, OpenAI and Anthropic have initiated a collaboration to conduct joint safety tests of their AI models. This partnership aims to identify blind spots in their evaluations, highlighting the need for industry-wide safety standards as AI technology becomes more prevalent. Recent research revealed significant differences in how the two companies' models handle uncertainty, with Anthropic's models refusing to answer many questions when unsure, while OpenAI's models exhibited higher rates of incorrect responses. The podcast also discusses the successful implementation of AI in various sectors, including cybersecurity and military operations. Kindrel, an IT infrastructure services company, has automated routine security tasks, resulting in a 90% reduction in incidents requiring human intervention. Additionally, U.S. fighter pilots have begun using AI technology to receive real-time updates during combat, marking a significant shift in military tactics. Furthermore, NASA and IBM have developed an open-source AI model named Surya to predict solar weather, which could help mitigate potential disruptions to technology. Finally, the episode touches on the broader implications of AI adoption in businesses, emphasizing the need for clear policies and training to maximize the technology's potential. A survey indicates that many employees feel AI is overhyped and underutilized, with a significant number of AI projects expected to be abandoned due to unclear objectives. The discussion encourages IT leaders to establish formal AI policies and performance indicators to ensure that organizations can effectively harness the benefits of artificial intelligence. Four things to know today   00:00 OpenAI Sued Over Teen Suicide, Adds Parental Controls, and Teams With Anthropic on Safety 04:34 AI Shrinks Security Teams, Helps Fighter Pilots, and Even Predicts the Sun 08:13 Cloudflare Adds AI Guardrails, Blackpoint Teams With NinjaOne, and AWS Bets Big With TD SYNNEX 11:01 National Security, New Interfaces, and AI Reality Check—Three Big Ideas This Weekend     Supported by:  https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship   https://getflexpoint.com/msp-radio/     All our Sponsors:   https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Support the show on Patreon: https://patreon.com/mspradio/   Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech   Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessof.tech

    17min
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

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