Lean Blog Audio

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Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us. Learn more at http://www.leanblog.org/audio Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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Just Call it “5S Six Sigma” Instead of “Lean Sigma” Please

Blog post My whole career, I have worked with the Lean methodology (aka the Toyota Production System). I've just really never done much with Six Sigma. I've read about Six Sigma. I took a Green Belt course when I worked at Dell in the late 90s. I've studied and used statistical methods (especially what I learned in my Industrial Engineering studies and at MIT), but I've never done anything I would call Six Sigma in my career. I have respect for Six Sigma as a discipline, just as if I were a chef, I would have respect for pastry chefs. They can co-exist in the kitchen. You might both use whisks, but you have slightly different training to do different things. These roles aren't interchangeable, and neither are Lean and Six Sigma. That's one reason I get riled up about so-called “Lean Sigma” or “Lean Six Sigma.” Most of the “L.A.M.E.” (Lean As Mistakenly Explained) examples that I see on the interwebs come from “Lean Sigma” discussions, especially on LinkedIn. What are the fallacies that are thrown around? They include, but are not limited to: Lean is about the average, Six Sigma is about the variation Lean is about internal processes, Six Sigma is customer-focused Lean is for efficiency; you need Six Sigma for quality (this one is the fault of Mike George and his books, many say) Lean and Six Sigma are just toolboxes, and you use whichever is appropriate for the problem at hand These are all incorrect, as somebody with good Lean training or Lean experience would realize. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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٢١ ربيع الآخر

Lean Failure Explained: When Command-and-Control Leadership Sabotages Success

How Often Does This Happen? Read the blog post It's a story I've heard too many times. An organization spends years, even decades, entrenched in a top-down, command-and-control culture. In this environment, employees are micromanaged, decision-making is reserved for those at the top, and when things go wrong, the finger-pointing begins. “Blame and shame” becomes the norm. Then, someone decides, “We're going to get Lean.” On the surface, this should be great news. Lean offers proven strategies to improve safety, quality, and employee engagement. But here's the catch: the organization doesn't change how it leads. It still clings to the same top-down mentality that has suffocated the workforce for years. What follows might be described as a superficial Lean transformation. It's probably more of a “Lean effort” (or “Lean hope”) than any sort of transformation. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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١٨ ربيع الآخر

Whoa! A.I. Podcast Hosts Discuss “The Mistakes That Make Us”

I've played around with ChatGPT before (including in a few blog posts), but the advancements in A.I. technologies are pretty breathtaking. Check out the blog post I recently tried out the new “Notebook LM” tool from Google. I uploaded a PDF of my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, and it was able to generate a realistic-sounding podcast episode about the book. It's like an NPR podcast in tone and style. There's a male A.I. host and a female A.I. host bantering about the book as they recap some of the key points and themes. It's not perfect — they pronounce my name wrong in a few different ways — but it's a fascinating experiment in how to take a really long document and summarize it in a consumable way. They definitely didn't say everything exactly the way I would have stated it. However, the podcast seems to perfectly simulate the discussion that two people might have after both reading and enjoying the book. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

١٨ من الدقائق
٦ ربيع الآخر

Why Labeling Mistakes as 'Stupid' Is the Real Mistake: Turning Errors into Growth

Read the blog post When discussing mistakes, it's common to hear terms like “stupid mistake” or “dumb mistake” thrown around, especially when reflecting on our own errors. However, labeling mistakes in this way is unproductive. In The Mistakes That Make Us, one of the key ideas is that we shouldn't label mistakes as “stupid” or “dumb.” Mistakes are a natural part of the human experience, and even the smartest, most capable people make them. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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٤ ربيع الآخر

Leadership Failure: How Refusing to Be Wrong Hurts Teams and Innovation

Read the blog post “I am never, ever wrong.” That's a statement that should disqualify an applicant from ANY leadership position. True leadership isn't about projecting infallibility–it's about fostering a culture where mistakes are seen as opportunities for learning and growth. Leaders who claim they're never wrong create an environment where fear of failure stifles innovation, and team members are less likely to speak up or challenge ideas. This is the opposite of what effective leadership requires. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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٢٨ ربيع الأول

Why Kindness in Leadership Matters: Lessons from 'The Mistakes That Make Us'

The blog post Today, I want to share a section from my book, The Mistakes That Make Us. I'm sharing an excerpt here in this post, and I'm also making it available as a podcast episode using an excerpt from the audiobook version. In this book, I explore how mistakes can actually be one of the best ways we learn and grow—whether it’s in business or life in general. The excerpt I’m about to share is from Chapter Three, where I talk about the importance of kindness. Often, we think that being "nice" is enough, but real kindness goes deeper. It’s not just about being pleasant or avoiding conflict; it’s about helping others—and ourselves—grow and improve through constructive action. In this chapter, I also touch on self-kindness, especially after making mistakes. We tend to be our own harshest critics, but kindness towards ourselves is crucial if we want to learn and move forward. If you find this excerpt helpful, I encourage you to check out the rest of the book, The Mistakes That Make Us (including this free sample offer). It’s packed with stories and lessons on how embracing mistakes can lead to greater success. So, let’s get into the reading. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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٩ ربيع الأول

Starbucks Mobile Ordering Chaos Again: Broken Processes, Inconsistent Service, and Misguided Quality Concerns

I've blogged about this before, but I'm going back to the problems at Starbucks again with today's post. Starbucks has a new CEO who is talking about how the coffee shop experience is broken. Many aspects of the Starbucks mobile ordering process are broken. Well, the ordering process is fine... it's the fulfillment process that needs improving. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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١ ربيع الأول

We’ve Stopped Punishing People for Mistakes. Now What?

Read the blog post In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward understanding, systems thinking, and improvement. But once you've made that change, what's next? Do we need to replace punitive approaches with something better? If so, what? How do you ensure that your new approach leads to meaningful learning and continuous improvement? --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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Lean Blog Audio: Trailer

Visit our website: https://leanblog.org/audio --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

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Started in 2006, the Lean Blog Interviews Podcast is a series of conversations with experts and thought leaders in the field of lean manufacturing and management. Hosted by Mark Graban, a Lean practitioner, consultant, and author, the podcast offers insights, experiences, and tips for implementing and improving Lean practices in various industries. The podcast has a conversational format, with Graban engaging with his guests on a wide range of topics related to Lean. The guests come from different backgrounds, including healthcare, manufacturing, and service industries, and share their unique perspectives and experiences on Lean implementation. The podcast explores different aspects of Lean, including its history, principles, and tools, as well as its application in different industries and contexts. Graban and his guests delve into topics such as continuous improvement, value stream mapping, process improvement, and culture change, and Lean Startup, among others. Particular emphasis is given to leadership and management system concepts, including the Toyota Production System and related methods. But, we don‘t talk about ”Lean Six Sigma” much around here, if that interests you... but if you agree that Lean is more than ”just a bunch of tools in the improvement toolbox,” this is the place for you. We focus more on Lean as a culture, a philosophy, and a management system. You’ll learn, and our guests will inspire you. One of the unique aspects of the podcast is its frequent focus on Lean in healthcare. Graban is a well-known advocate for Lean in healthcare, and many of his guests are experts in this field. They discuss topics such as patient safety, quality improvement, and waste reduction in healthcare settings. They also share their experiences and successes in implementing Lean in hospitals, clinics, and other healthcare organizations. Another notable feature of the podcast is its emphasis on practical advice and real-world examples. The guests share their experiences and insights into what works and what doesn’t when it comes to implementing Lean practices. They provide tips for overcoming common challenges and share success stories that can inspire others to adopt Lean principles. The podcast is also notable for its inclusivity and diversity. Graban features guests from a range of backgrounds and experiences. This diversity of perspectives enriches the discussions and provides a more comprehensive understanding of the challenges and opportunities of Lean implementation. Overall, the Lean Blog Interviews Podcast is a valuable resource for anyone interested in Lean manufacturing and management. Whether you are new to Lean or a seasoned practitioner, the podcast offers insights, tips, and inspiration for improving your organization’s performance and achieving your Lean goals. With its engaging format, practical advice, and diverse range of guests, the podcast is a must-listen for anyone interested in continuous improvement and operational excellence. Visit the blog at www.leanblog.org. For feedback, email mark@leanblog.org. All past episodes, with show notes and more, can be found at www.leancast.org.

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I also find that the WSJ is often wrong on Lean. Thank you for covering this topic in your latest episode. Highly recommend anyone in lean or manufacturing listening to this podcast. If you have the time, I’m also a host of a podcast in manufacturing. Please check out, “The Right Direction Podcast” from Compass Precision.

Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us. Learn more at http://www.leanblog.org/audio Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support