Lies, Damned Lies & Statistics

We look at the crucial role that data plays in creating and analysing customer experience. 

• Why is data so important for customer experience?
• How do you make data make sense to personas?
• How can we make data more simple to understand?
• Quant v qual?
• How can you tell customer stories with data?

Presented by Sue Carter. Featured guests Stephen Priestnall & Richie Hester.

Recorded & Edited by Mr Anderson Limited.

Support the show

@oomphagency | it's hard to make things simple