I wholeheartedly believe that it’s possible to build a place where everyone loves their job and I want to help others live that out in their business. I have developed an entire framework devoted to this mission, and I’m excited to share what I’ve learned along the way. Systems alone can’t create love, but they can eliminate stress and tension in the business, while allowing trust to grow - so that love can stand a fighting chance. I’m Shawn York, and Love Works Here.
Ep 24 - "Take Care of Yourself"
Shawn and Hannah discuss the importance of mental health, ways to deal with stress and trauma, and reasons why we, as leaders, so often avoid talking about the subject.
Ep 23 - Put Your Heart on the Table
Shawn discusses the importance of a giving great answers to the toughest questions. Transparency, vulnerability, and trust - are all vital elements to telling our personal story when it matters the most. When everything is on the line in an interview, and you only get one shot to answer life-changing questions, your best bet will always be, to trust first, and "put your heart on the table."
Ep 22 - Ask Us Anything
This episode is a break from the typical "Love Works Here Podcast" format. Shawn and Hannah answer questions sent in from the @loveworkshere Instagram account and go in depth on Team Member burnout, retention strategies, as well a handful of other current and relevant topics.
Ep 21 - We Are The Storytellers
In a critical season when every business is seeking employees and desperate to hire, Shawn and Hannah discuss the importance of capturing and sharing everyday moments - and how some of the best recruiting is free, and comes from simply sharing stories that will travel. Our teams keep the memories of the moments as we capture them. If we take the time to find and share heartwarming stories, they'll keep heartwarming memories. We are the storytellers.
Ep 20 - Your Contribution to Humanity
In this episode, Shawn shares the journey to finding his purpose, and the misconceptions he encountered along the way. The episode ends with an in-depth guide to finding your own purpose. Listeners are strongly advised to have a pen and paper during this exercise.
Ep 19 - The Guest Happiness Framework
This episode departs from Team Member Culture, and focuses on the customer. We have discovered that there are basic, human, emotional needs that every Team Member has in common and that appealing to these needs is a big key to their happiness. Knowing that, what if we discovered the emotional needs that every guest has in common? This episode follows Shawn's journey to this discovery, and the framework he created to make sure that all of his Team Members were appealing to these needs in every customer interaction.
My favorite podcast!
So simple, yet so informative! Shawn, your leadership is evident, and your words are so wise! Thank you for taking the time to make an awesome series of podcasts with your rockstar leader and co-host! 110% recommend!
Wisdom from the west coast! Great content. Thanks for authenticity. Please keep raining manna!
Hi Shawn, just need to say you have to keep going with this podcast. I binged it on my 9 hour drive and listened to all the episodes! I am a small business owner with a desire to make an impact on this world and in the lives of people. I can tell you that the stories, experiences, systems and framework you have layer out here has given me another step in the journey of personal and business growth. As I jump in to the CFA world to run an ADP in Bismarck, ND and help the operator grow a brand I’m excited to add value from the words spoke in this podcast. As I run my business and build leaders I have no doubt I will be coming back here. I may even put this podcast on my future checklist! So keep it up as I can’t wait for the next episode!