38 episodes
Mailin’ It! - The Official USPS Podcast United States Postal Service
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- Government
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3.6 • 188 Ratings
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As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service.
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Retail - Sales and Service Associates
In this episode, we're continuing with our postal job series, where we explore the diverse roles within USPS. Today, we're shifting gears and focusing on the crucial role of sales and services associates at the Post Office. Join us as we sit down with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Asia will shed light on her job responsibilities and share some of her most memorable experiences.
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Encore Episode - Women in the Postal Service
In honor of Women’s History Month, we’ve decided to re-post an episode we first published last year about the incredibly important role women have played at the Postal Service throughout our long history. For the episode, we had a really great conversation with US Postal Service historian Jenny Lynch.
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Consumer Protection Week
It’s National Consumer Protection Week! In honor of this observance, we’ll talk about the dangers of romance or “sweetheart” scams with Andrea Avery from the U.S. Postal Inspection Service. Join us as we learn more about what romance scams are, the warning signs to look out for, prevention techniques, and what you can do if you or someone you know has been a victim of fraud.
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Postal Customer Councils
This week on Mailin’ It, we talk about the Postal Customer Council® (PCC®), a network of organizations with a long history of connecting the Postal Service with local businesses. Join us as we discuss what PCCs are and what they do with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach.
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A Day in the Life: Mail Carrier
In this episode of Mailin’ It, we chat with Davita Lawrence, one of the many Postal employees who helps to make sure mail gets delivered to every address across the nation. Join us as we get a special look into the day in the life of a Mail Carrier. We’ll gain insight into the training, how someone gets assigned to a route, and more!
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The 2023 Stamps Program
This week on Mailin’ It, we dive into the Postal Service’s new and exciting plans for the 2023 stamp program with Bill Gicker, Director of Stamp Services here at the Postal Service. Join us as we’ll get a behind-the-scenes take on the stamp selection process and a look at the big lineup for this year. We’ll also talk about how long these stamps will remain on sale and where you can look to find them!
Customer Reviews
S.O.S
I’m a craft(carrier) employee at the USPS. Is there appetite for heating from the ground level about the issues that plague the service?
Mailin it…….in
On this week’s episode we discuss how the road that “ upper management “ is taking us is all downhill. We discuss unimprovments like slower than a snail first class mail delivery, because if it doesn’t say Amozon we don’t care. Trays of DPS letters missent to who knows where on a weekly basis for over two years. Email after email sent and nothing is done. Even flow of mail is just a dream for the customer and carrier especially when they hold the star route drivers on a daily basis making him late by several hours. which puts the carriers on the street after dark ( which is really safe in the world we’re living in) because he has three days mail in one day. Then he has his customers (the most important people in this equation)asking why I don’t get mail for two days and the next day I get a pile.
The 10 year plan to horrible customer service and complete destruction of the postal service is right on track.
We will also discuss the absolute disgrace that is the Rrecs system. I’m sure you will be interested in hearing all about it since we been trying to implement it since 2015 and it doesn’t work, and we’ve never trained our carriers or our supervisors about any of it except the big 6. Don’t worry we’re going to shove it through even though two thirds of the rural craft will take large pay cuts. It’s a great way to pay for the 10 year plan. Straight off the backs of our employees and destroying our customer service.
We just can’t get to all of the highly educated decisions being made by people who have never seen a mail route in one episode.
So please continue to listen to people getting paid to do a podcast about how great of a job management is doing.
Solving huge management made problems on podcast at a time.
That’s what I call mailin it……in
Fake employee interview
During the pandemic: We had zero ppe. No masks, no hand sanitizer, no gloves.
Our PM got masks that she made and demonstrated them by placing them over her own mouth before handing them out. It was 5 months in before we got sanitizer and only because our custodians made some. When we got Covid our supervisor wanted us to keep working because he didn’t think Covid was real.