214 episodes

How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff?

These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield.
They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them.
Got questions? Email us at makingdoughshow@gmail.com

Making Dough Show | Restaurant Show Making Dough Show | Restaurant Show

    • Business
    • 4.3 • 13 Ratings

How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff?

These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield.
They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them.
Got questions? Email us at makingdoughshow@gmail.com

    227. The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    227. The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    Download for FREE: The 37 Restaurant Systems PDF

    https://mds.mykajabi.com/37-restaurant-systems



    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac

    Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    https://youtu.be/LHlAb-HOWdM



    The Ultimate Guide to Restaurant Success: 37 Must-Have Systems

    Welcome to another episode of the Making Dough Show! In this exciting episode, we're going deep into the essentials of restaurant operations with a focus on cohesive branding and effective marketing systems. Discover how to streamline your daily operations with detailed checklists and learn the secrets behind successful branding strategies that align your social media, website, and in-store presence.

    We'll explore how to craft a promotion campaign that maximizes impact without overwhelming your team and delve into the importance of regular email marketing and text message marketing to keep your customers engaged. Plus, I'll share tips on creating consistent, high-quality social media content, responding to online reviews with ease, and strategically allocating your marketing budget for the best ROI.

    But that's not all – we'll also cover innovative giveaway systems to build community goodwill, the power of local Facebook groups, and the importance of organizing your media efficiently. And when it comes to finances, I'll guide you through essential systems for bookkeeping, receipt management, closing the register, profit and loss analysis, sales tax submission, and payroll processing.

    Join me as I share 37 key systems that will revolutionize your restaurant's operations, marketing, and finances. Whether you're a new restaurant owner or looking to improve your established business, these insights will help you achieve smooth, efficient, and profitable operations. Don't miss out on this comprehensive guide to making your restaurant dreams a reality!

    Tune in now and let's make some dough together!



    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/



    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow

    • 27 min
    226. Cell Phone Rules Every Restaurant Needs | Staff Management Guide

    226. Cell Phone Rules Every Restaurant Needs | Staff Management Guide

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Download for FREE: The RESTAURANT MANAGER SCORE SHEET at 

    https://mds.mykajabi.com/restaurantmanagerscoresheet

    Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro

    https://youtu.be/wmkoFgHVWac



    Welcome to this episode of the Making Dough Show! Today, we're diving into an essential topic for restaurant management: creating an effective cell phone policy for your staff. 📱🍽️

    Discover the best practices and key tips to ensure cell phone use in your restaurant is professional, efficient, and enhances productivity. Whether you're dealing with distracted employees or looking to set clear guidelines, this episode has got you covered!

    🔔 Don't forget to like, comment, and subscribe for more restaurant management tips and tricks!



    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/



    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow

    #CellPhonePolicy

    #RestaurantTips

    #StaffManagement

    #EfficiencyTips

    • 5 min
    225. ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    225. ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    Download for FREE: Restaurant Marketing System Assessment
    https://mds.mykajabi.com/assessment

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week
    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac

    ULTIMATE Restaurant Marketing System Assessment for Maximum Profit

    Welcome to another episode of the Making Dough Show! 🎉 In this episode, we dive deep into the essential steps to assess your restaurant marketing system and ensure you're on the path to maximum profit.

    🔍 What You'll Learn:

    How to analyze your current marketing strategies
    How to grow your restaurant sales month after month
    Tips to identify and fix marketing gaps
    Best practices for optimizing your marketing efforts

    📈 Whether you're a restaurant owner, manager, or marketing professional, this episode is packed with actionable insights to help you boost your restaurant's revenue and customer reach.

    📢 Don't Miss Out:
    Subscribe to the Making Dough Show for more expert advice on running a successful restaurant business. Hit the bell icon to stay updated with our latest episodes!

    👍 If you find this video helpful, please give it a thumbs up, leave a comment, and share it with your network. We love hearing from you!

    🚀 Upcoming Training: Stay tuned for our next training session, where we’ll dive deeper into creating robust marketing systems and leveraging AI to streamline your efforts. Enhance your marketing strategies, save time, and increase your restaurant’s sales.

    Thank you for watching, and let's make some dough together! 🍽️


    LET'S CONNECT:
    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow
    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow
    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​
    #restaurantmanager​

    #makingdoughshow

    • 7 min
    224. Running a Successful Restaurant: Is an 80-Hour Week the Key?

    224. Running a Successful Restaurant: Is an 80-Hour Week the Key?

    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Download for FREE: Restaurant Business Plan | Free PDF

    https://mds.mykajabi.com/RestaurantBusinessPlan

    Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro

    https://youtu.be/wmkoFgHVWac



    🍽️ Join us on Making Dough Show as we explore the world of restaurant management through the inspiring journey of Marie, a dedicated restaurateur who has poured her heart into her business for over eight years. Discover how Marie balanced living off savings and reinvesting profits to pay off loans, all while working tirelessly 60-70 hours a week. Now at a crossroads, Marie wonders whether to continue reinvesting in her restaurant's growth or to prioritize paying herself more.

    In this episode, we delve into practical strategies for running a profitable restaurant and mastering time management in the demanding food industry. Gain invaluable insights on achieving financial sustainability, optimizing operational efficiency, and maintaining work-life balance as an entrepreneur. Whether you're a seasoned restaurateur or aspiring to enter the industry, Marie's story and expert tips will inspire and empower you to thrive.

    Don't miss out on this essential guide to navigating the complexities of restaurant ownership and achieving lasting success. Tune in to Making Dough Show and learn how to turn dedication into profitability! 



    LET'S CONNECT: 

    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow

    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow

    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/



    #restaurant​

    #restaurantmanagement​

    #restaurantmarketing​ 

    #restaurantmanager​

    #makingdoughshow

    • 8 min
    223. How to Terminate an Employee Professionally in 3 Minutes!

    223. How to Terminate an Employee Professionally in 3 Minutes!

    Download for FREE: Restaurant Business Plan | Free PDF

    https://mds.mykajabi.com/RestaurantBusinessPlan



    Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week
    https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

    Watch: The REAL Way To Be A GREAT MANAGER (shift leadership etiquettes)
    https://youtu.be/fYBRiDs7WvY

    Watch: 5 REASONS WHY RESTAURANTS FAIL | Tips for Restaurant Growth and Success
    https://youtu.be/ZTjMMuI95xg


    How to Terminate an Employee Professionally in 3 Minutes!

    Welcome to another episode of the Making Dough Show! In this video, we tackle one of the toughest tasks in restaurant management: how to terminate an employee professionally and gracefully in less than 3 minutes. Whether you’re a restaurant owner or manager, knowing how to handle employee termination with respect and professionalism is crucial.

    In This Episode, You’ll Learn:
    ✅The art and science of terminating an employee professionally.
    ✅How to maintain respect and dignity during the termination process.
    ✅Essential tips for handling poor performance and unmet expectations.
    ✅Effective communication strategies for a smooth termination.

    Why This Matters:
    🎯Ensures a positive work environment.
    🎯Protects your restaurant’s reputation.
    🎯Helps maintain team morale and productivity.

    If you found this video helpful, make sure to share, like, comment, and subscribe for more restaurant management tips and strategies.


    LET'S CONNECT:
    SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow
    SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow
    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/



    #restaurant​#restaurantmanagement​#restaurantmarketing​
    #restaurantmanager​#makingdoughshow

    • 13 min
    222. Boost Your Catering Sales: Top Restaurant Strategies You Need!

    222. Boost Your Catering Sales: Top Restaurant Strategies You Need!

    DOWNLOAD for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet

    Watch: 8 PROVEN Tips to INCREASE Your Restaurant's ONLINE ORDERS
    https://youtu.be/FK-RH5H4j0o

    Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro
    https://youtu.be/wmkoFgHVWac


    Boost Your Catering Sales: Top Restaurant Strategies You Need!

    Which would you prefer:

    Finding ten customers where each of them orders ten pizzas from you?
    Or
    Get one catering deal from one company that orders ten 6" pizzas at once?

    In today's episode of Making Dough Show, we're diving into the power of catering to boost your restaurant's sales. If you're looking to grow your catering sales, having a solid strategy is crucial. Here are seven expert tips to help you maximize your catering revenue:

    1. Always Be on Time and Provide Accurate Orders: Timeliness and accuracy are non-negotiable in catering. Ensure your deliveries are prompt and correct to build trust and reliability with your clients.

    2. Create a Menu Offering That Stands Out: Research to identify gaps in the market and tailor your offerings to meet those needs. Develop the best menu items, pricing, and packages that differentiate you from competitors.

    3. Stay Professional:
    Confirm orders in advance.
    Initiate courtesy calls to reassure clients.
    Make the process easy and seamless.
    Follow up with clients to ensure satisfaction.
    Consider sending thank you cards or gifts.

    4. Make It Personal: Build rapport with your clients by gathering intel about their events. Personalized service can lead to repeat business and long-term relationships.

    5. Provide an Excellent Presentation: Ensure your food, packaging, and staff presentation are top-notch. First impressions matter, especially in catering.

    6. Conduct Food Drops: Target businesses within a 3-5 mile radius of your restaurant. Offering samples can introduce your services to potential clients.

    7. Pursue Partnerships and Long-Term Relationships: Building strong partnerships can lead to consistent catering opportunities. Focus on developing long-term relationships for sustained growth.

    Subscribe to the  @makingdoughshow  for more restaurant management and marketing strategies to help your business thrive. Don't miss out on our expert tips to elevate your restaurant's success!


    LET'S CONNECT:
    SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​
    SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​
    CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/


    #restaurant​#restaurantmanagement​#restaurantmarketing​
    #restaurantmanager​#makingdoughshow

    • 13 min

Customer Reviews

4.3 out of 5
13 Ratings

13 Ratings

Joseohmckeown17 ,

Pizzeria owner for 6+ years.

She knows what she is talking about. I switched to Toast systems because of her recommendation. Works very well.

HengamStanfield ,

Making Dough

Love this podcast specially because Hengam is a restaurant owner herself.. She shares what they are doing to be successful when it comes to marketing, handling customers and SYSTEMS.

sanzabarbarian ,

?

Good tips but what’s up with the sound effects. Very distracting and hokey.

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