Tow Business Podcast

Jeff Poquette / Brad McIntosh
  • 4,9 (135)
  • EMPREENDEDORISMO
  • DUAS VEZES/MÊS
Tow Business Podcast

There’s No Business Like Tow Business Running a towing business in today's world is tough. The Tow Business Podcast focuses on towing business topics and discusses all topics that relate to owning and operating a successful towing company. We welcome all show ideas and feedback.

  1. HÁ 1 DIA

    Straight From Traxero - 137

    Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.

    1h

  2. 20 DE JAN.

    Scam Talk With Dennis McGowan - 136

    Welcome to the Tow Business Podcast, the towing industry’s longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals. In this podcast, our discussion often traverses various pressing topics, including real-time weather challenges that impact the towing business, such as the intense snowstorms frequently seen in Ohio where the hosts reside. Listeners engage with stories of busy towing operations during inclement weather, and how each storm brings its unique set of demands on the industry. Episodes frequently feature intriguing banter about regional coffee preferences among tow truck drivers, providing a hint of humor that connects listeners on a personal level. Moreover, we continuously strive to highlight the darker side of the towing industry, particularly the scams that can target both operators and customers alike. In each episode, we delve into pressing issues such as potentially predatory towing practices and the ongoing battle against unscrupulous actors. With guests like Dennis McGowan from Honk, we uncover the tactics being used in the field and how towers can protect themselves and their businesses. Discussions are comprehensive, featuring detailed insights into towing scams, regulation loopholes, and tips for avoiding pitfalls that can be detrimental to business operations. Our podcast goes beyond just highlighting challenges; we also emphasize the importance of community and support for towing associations. These organizations play a vital role in promoting ethical practices and establishing standards that protect both towers and consumers. The emphasis on the towing association’s support echoes the podcast's overarching message—be safe, be professional, and engage with regulatory bodies that advocate for our industry's integrity. Listeners can also expect a mix of stories highlighting innovative fixes and laughable experiences from the field, such as odd towing requests and the comical side of grave recovery situations. Each episode is filled with anecdotes that can help operators develop a more nuanced understanding of the various aspects of the business, from customer relations to equipment management. In addition to our enlightening discussions, we regularly shine a light on essential tools that can improve operational efficiency and customer service, such as Traxero’s towing management software. By partnering with industry leaders, we ensure that our listeners are equipped with the knowledge and technological tools needed to thrive in this ever-evolving industry. Ultimately, Tow Business Podcast serves as a comprehensive resource for anyone interested in or currently part of the towing industry. We strive to educate, entertain, and empower our listeners to take charge of their businesses with integrity and professionalism. As we navigate new challenges together, we invite you to join our community of towers dedicated to excellence in service. Subscribe, share our episodes, and let's continue to grow and elevate the towing industry together.   0:01 Intro 4:47  Welcoming Dennis McGowan from Honk 8:45  Understanding Towing Scams and Challenges 15:14  Real-Life Towing Scams and Their Impact 20:45  Exploring the Scope of Towing Regulations 26:49  The Evolution of Scams in Towing 33:21  The Importance of Verification in Towing 41:38  The Role of Technology in Preventing Scams 47:05  Marketing for Towing Companies 47:35  Enhancing Efficiency with Software Solutions 48:31  Navigating Bait and Switch Tactics 58:17  The Cycle of Towing Regulations and Scams 1:02:12  Conclusion and Call to Action

    1h21min

  3. 6 DE JAN.

    The Winner Is... - 135

    In this episode of the Tow Business Podcast, we examine the challenges and trends in the towing industry as we close out 2024. Key topics include scams targeting towing professionals and insights into the Traxero-Autoro merger. We share personal experiences with scams, highlight the necessity for valid information sources, and analyze economic trends affecting the market. We wrap up by celebrating listener engagement and encourage feedback as we finally announce the winner of the Whiskey Set.  0:24 Introduction to Tow Business Podcast 0:51 Upcoming Shows and Topics 7:29 Marketing and Software Solutions 8:51 The Importance of Accurate Information 17:26 Navigating Insurance Questions 31:40 Observations on Business Closures 43:51 Economic Trends 47:27 Conclusion and Listener Engagement   Miller Industries Traxero Harbinger Marketing ERSCA   Please consider donating to the National Open Commerce and Safer Highways Coalition @ https://www.nocshc.com/

    48min

  4. 23/12/2024

    Positive Tow Company News - 134

    In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy efforts in response to the FTC's junk fee rule and the need for ongoing vigilance. The conversation shifts to uplifting anecdotes from the towing community, emphasizing the positive impact we can have. We also address practical issues such as chargebacks and security measures to protect our businesses. Lastly, I invite listeners to engage in community initiatives and advocacy as we prepare for the new year with more valuable discussions. Chapters 0:24  Introduction to Tow Business Podcast 0:48  Holiday Reflections 4:14  Insurance Woes 7:48  Employee Benefits and Expectations 13:19  Password Management Frustrations 17:12  Apologies and Health Updates 19:36  Positive Towing Stories 23:44  Promoting Positive News 27:27  Handling Workplace Issues 31:44  FTC Junk Fee Rule Update 34:43  Building Industry Relationships 39:23  Legislative Wins and Challenges 43:04  The Complexity of Towing Contracts 48:02  Technology Innovations in Towing 49:47  Accountability in Vehicle Maintenance 52:18  Equipment Management Strategies 57:48  Closing Remarks and Holiday Wishes   Miller Industries Traxero Harbinger Marketing

    59min

  5. 02/12/2024

    Traxero Tow Industry Report -133

    Chapters 0:25 Introduction to Tow Business Podcast 0:50 Opening Dialog 8:01 Remembering Irvin Johns 9:39 Traxero's 2024 State of Towing Report 46:57 Marketing Opportunities for Towing Businesses 1:04:53 Conclusion and Acknowledgments     **Tow Business Podcast**: Your Ultimate Source for Towing Industry Insights In this episode, titled "Show 133," co-hosts Jeff and Brad share their thoughts and experiences related to the towing industry, while diving deep into the recently released 2024 State of Towing Annual Report by Traxero. As the longest-running podcast in the towing industry, the Tow Business Podcast aims to deliver crucial information and news to help listeners grow their businesses while promoting professionalism within the field. The episode opens with a conversation highlighting the cold Ohio winter and the anticipation of the upcoming Christmas party organized by Jeff’s company. They discuss the logistics and challenges of hosting a holiday gathering, all while keeping a light-hearted banter that draws listeners in. Brad shares a fun weekend adventure spent at Wind Rock Off Road Park, showcasing the camaraderie between the hosts and how they balance their professional lives with personal interests. As the episode transitions, they pay homage to Irvin Johns, the owner of Suburban Towing who recently passed away. Jeff recounts his memorable interactions with Irvin and how he contributed to the towing industry through innovative practices and exceptional service. The hosts remind listeners of the importance of respecting those who have positively impacted the community. The conversation then shifts to the core topic of the episode—the Traxero 2024 State of Towing Annual Report. Jeff and Brad provide insights from the report, which was collected from a significant number of towing professionals across the United States and Canada. Listeners are encouraged to download and read the report for a comprehensive understanding of its findings, which include data about company sizes, employee statistics, insurance challenges, and insights into operational efficiencies. One key finding discussed is the overwhelming challenge of increasing insurance costs faced by the majority of towers, with 67% of respondents indicating it as their top concern for 2024. The hosts candidly explore the ramifications of this issue on their businesses and emphasize the necessity for effective safety protocols to manage risk. The podcast further discusses the importance of seizing cash calls and growing commercial accounts, as well as optimizing impound operations. The hosts talk about the overlooked potential of impound yards and the importance of maximizing profit from this segment of the business. Hiring and retaining staff remains a pressing challenge within the industry, with various anecdotes illustrating the difficulties associated with finding reliable employees. Jeff and Brad also touch upon the critical role of marketing amid rising competition and economic challenges. They express concern over the lack of investment in marketing efforts by many towing companies, highlighting how this can hinder growth and customer acquisition. The conversation transitions into practical marketing strategies that can help businesses increase their digital presence and effectively capture cash call opportunities. As the episode wraps up, Jeff and Brad summarize various pivotal aspects of the report, reinforcing the idea that adapting business strategies in response to market data is essential for growth. They encourage listeners to remain informed and proactive in an ever-evolving industry landscape, voicing gratitude toward Traxero for producing such significant research and insights. Join Jeff and Brad on this engaging episode of the Tow Business Podcast for a detailed exploration of current challenges and opportunities in the towing industry, as well as valuable advice on enhancing business practices. Be sure to listen, subscribe, and share your thoughts with the hosts for future show ideas! Miller industries Traxero Harbinger Marketing

    1h6min

  6. 18/11/2024

    Where Are The Unicorns? - 132

    In this episode of the Tow Business Podcast, I team up with co-host Brad to explore the challenges in the towing industry, focusing on leadership and professional growth. We discuss the importance of mentorship for aspiring leaders, the lack of initiative among some employees, and the need to foster accountability within our teams. We also cover effective communication between management and operators, the complexities of safety bonus programs, and the risks of 1099 employment. I encourage listeners to strive for excellence and embrace their leadership responsibilities, aiming to cultivate a new generation of leaders in the towing industry.   Show Partners: Miller Industries Traxero Harbinger Marketing

    1h3min

  7. 04/11/2024

    Beating a Dead Horse - 131

    Unfortunately, there are many topics we feel need to be revisited time and time again. These are a few of those topics.   Chapters 0:24 Welcome to Tow Business Podcast 0:51 Season 18 Begins 8:24 Mountain Biking in Bentonville 8:41 Innovations in Towing Equipment 15:24 The Challenges of Starting a Towing Business 32:40 Tackling Towing Scams 34:14 The Importance of Marketing 34:23 Investing in Employee Training 50:05 Rigging Inspections and Safety 59:50 Reflections on Podcasting and Collaboration

    1h3min

  8. 16/09/2024

    The Good the Bad and the Ugly - 130

    I stumbled across a few towing news websites I hadn't seen before. Without surprise, the majority of stories were negative but we found one good story about a tower in Georgia. We discuss some of the tops stories we found on these Geocities era websites. Miller Industries Traxero Harbinger Marketing HAAS Alert Safety Cloud ERSCA

    1h2min
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4,9
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Sobre

There’s No Business Like Tow Business Running a towing business in today's world is tough. The Tow Business Podcast focuses on towing business topics and discusses all topics that relate to owning and operating a successful towing company. We welcome all show ideas and feedback.

Informações

  • Criado por
    Jeff Poquette / Brad McIntosh
  • Anos de atividade
    2019 - 2025
  • Episódios
    100
  • Classificação
    Livre
  • Copyright
    © Copyright 2023 Towing Media Partners LLC
  • Site do podcast
    Tow Business Podcast

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