One Next Step: Management Tips & Tools for Small Business Owner‪s‬ BELAY

In this week’s episode, Lisa and Tricia talk with someone who is highly respected both in the for-profit and nonprofit world — Jeff Henderson. He’ll discuss a concept most entrepreneurs think about as they are launching but usually leave behind in the hustle and bustle of a task-oriented workplace.

During those early days when you are trying to get your feet off the ground, you may not have the time or cash flow for your team to strategize and plan big. What leaders sometimes fail to focus on is — what are the true needs of our customers? How can we meet them where they are? And the biggest concept: why doing good is just plain good business. 

Welcome to episode 34 of One Next Step.

In this episode, we’re going to explore the response “I’m fine!” “On average, we say "I’m fine" 14 times a week, but only 19% of us actually mean it. You know the experience: you’re walking down the office hall and someone casually says, “Hey, how are you today?” What is your instinctual response? Most people say “Fine, thank you. How are you?” And the response repeats itself. Why did that become such a common and acceptable response? It’s almost as casual as saying “hi.”

We all say it; sometimes we mean it and sometimes we don’t. Today we will explore why it’s a popular response, why society views it as an acceptable answer, how we and the members of our team can have more honest, vulnerable relationships, and what we can do when we’re not fine.

Welcome to episode 33 of One Next Step.

In this episode, Tricia and LZ welcome Casey Graham, co-founder and CEO of Gravy, an organization that helps businesses collect unpaid recurring payments. Before launching Gravy, Casey founded The Rocket Company where he helped church leaders scale their financial leadership and fundraising opportunities.

Not only has Casey launched three businesses, but he’s authentic and passionate about helping business owners. He understands what makes a business successful and what can lead to its failures. Today, Casey is going to help us recognize how unsatisfied owners create unfocused and unmotivated leaders, and what to do about it.

Welcome to episode 32 of One Next Step.

Working with an executive assistant isn’t a one size fits all experience. Each leader has their own communication style and management style and so does each EA. Being able to use your unique qualities to better work together as a team can be the catapult to your potential as a leader and your growth as an organization.
This week, we are continuing our conversation around how to help you better lead your organization by learning to leverage your executive assistant in more effective ways. Here to join us again for this conversation are our very own executive assistants, Kate Sawtelle and Melissa Lawrence. They are ready to jump in and help us discuss how leaders can best work with their executive assistant to build trust, effectively create expectations, and better communicate.
Welcome to episode 31 of One Next Step.

It’s easy to find yourself in the weeds of running your business but knowing the right time to lean into your team is essential to maximizing your organization's growth. Our executive assistants have helped us navigate through the good, the bad and the ugly. We wouldn’t be able to lead our organization well without their support.
We’re honored to have our assistants Kate Sawtelle and Melissa Lawrence join us for this podcast. They’re ready to help us unpack the ways their support has made all the difference to the way we lead, and we will share ways to effectively leverage your EA so that you can get better organized and lead with more freedom.
Welcome to episode 30 of One Next Step.

Everything was different in 2020 as we all faced new and challenging hardships. Some goals shifted, some were thrown out the window, and some we were able to hang on to regardless of what was happening around us. However, no matter what 2021 looks like, we can try to find balance as we continue to lead our organizations and personal lives.

If this new year continues to throw us curveballs, the great thing is, we are adaptable. With an initial plan, we just need to reevaluate and adjust when things don’t go according to that plan. So join us as we talk about focusing on your professional and personal goals.

Welcome to episode 29 of One Next Step.