20 year Digital Experience and B2B Community Expert Michael Sandoval and 20 year Relationship Manager and B2B Community Strategist Chris Detzel are your hosts for this fun and straight shooting podcast for enterprise community managers and social media professionals. With their easy and natural inquisitive banter, your hosts will tackle hard issues facing community managers in their day-to-day struggles, and yes, over a beer. From starting new communities, digitally transforming enterprise culture, moderation, and globalization techniques are all up for discussion.
Episode 111 - Walking into an Existing Online Community with David (Historian) DeWald
In this episode, Chris Detzel, Director of Customer Community and Engagement at Reltio talks to David, the original Historian, DeWald, Community Manager at Ciena about how he use to build online communities from ground up. He describes in detail why he wanted to go into an existing community, already built, and get experience in taking over an existing community.
Episode 110 - Community Operations with Tiffany Oda, Director, Community Operations at Venafi
In this Peers Over Beers, we talk about the operations of communities. It is kind of a rare role within a community, but very much needed. We talk about her role and what community operation is and how it helps provide value to the community.
Episode 109 - Vacation Matters and The Intersection between Community and Business Needs
Nicole Saunders, Director of Community at Zendesk and Chris Detzel, Director of Customer Community and Engagement at Reltio talk about how taking vacations is SO important.
We also talk about going beyond a support community. We believe that support communities are core and super important. We also think that building communities for practitioners could be important too.
Nicole also tells a story about relaunching a community and a Google SEO story.
Episode 108 - Web 3.0, NFT's and NFT Community with John Thomas Connor, CEO and founder of Faktura
In this episode of Peers Over Beers, CEO and Founder John Thomas Connor at Faktura walks us through what NFT's are, how it fits into Web 3.0 and what communities look like for NFT's.
Check out Faktura here: https://faktura.art/
Episode 107 - Building out a Community Team with Elizabeth Kinsey
In this episode, Chris Detzel and Elizabeth Kinsey, Director of Slack Communities, talk about how you should think about building out your Community Team. So many times this question has been asked and we hear it all the time. Elizabeth has had some success in this area and we talk in detail about how to think about it.
Episode 106: How to Build Your Own Personal Brand
Nicole Sunders, Director of Community at Zendesk and Chris Detzel, Director of Customer Community and Engagement at Reltio talk a lot on this episode about how to build your own brand. We believe that doing the work is just half the battle. You must go out and build your own brand. There are tons of ways to do this without “bragging” about how awesome you are, and we talk about many ways of how we do it. If you don’t do it, no one else will.