Supply Chain Now

Supply Chain Now
Supply Chain Now

Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!

  1. 7 HR. AGO

    Reflections & Projections: Global Supply Chain in 2024 & 2025

    In this episode, host Scott W. Luton is joined by Mike Griswold, Vice President Analyst at Gartner, for a thought-provoking discussion on the most impactful supply chain trends of 2024 and bold predictions for 2025. Together, they explore how advancements in generative AI are reshaping supply chain operations and the renewed emphasis on investing in people to drive innovation and productivity. Mike shares insights from Gartner’s Supply Chain Top 25, spotlighting companies like P&G for their mastery of digital innovation and Diageo for leveraging sustainability as a business driver. The conversation also delves into AstraZeneca’s ambitious plans for carbon neutrality and medical breakthroughs by 2030. For supply chain leaders, this episode highlights the importance of adopting proven technologies in innovative ways, prioritizing employee well-being, and embracing sustainability as a path to both profitability and positive change. Jump into the conversation: (00:00) Intro (03:40) Reflecting on key supply chain takeaways from 2024 (06:15) The rise of generative AI in supply chain operations (09:50) Practical applications of AI: Efficiency and decision-making (13:30) People-centric strategies and the evolving employee value proposition (17:45) Highlights from Gartner’s Supply Chain Top 25: P&G and Diageo (21:10) Sustainability as a business driver (24:30) AstraZeneca’s bold goals for 2030 and supply chain innovation (28:50) Geopolitical challenges and the democratization of technology (32:15) Tariffs and network modeling: Preparing for uncertainty in 2025 (36:40) The importance of scenario planning for demand and supply (40:25) Predictions for 2025 Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reflections-projections-global-supply-chain-2024-2025-1366

    46 min

  2. 2 DAYS AGO

    Reinventing Retail Returns Management & Improving Fraud Prevention

    In this episode of Supply Chain Now, host Scott W. Luton sits down with David Morin, Vice President of Client & Retail Strategy at Narvar, to explore the evolving world of returns management and the operational complexities shaping today’s retail landscape. David shares insights into how Narvar is enhancing customer experiences post-purchase while addressing the critical challenges of returns logistics. From the role of AI in improving returns processing to strategies for fostering a seamless omnichannel experience, David emphasizes the importance of customer and retailer satisfaction alike. For retail and supply chain leaders, this episode uncovers the delicate balance between delivering exceptional customer experiences and managing costs in a world of increasing returns. Tune in to discover how innovative practices and cross-functional strategies can help retailers drive loyalty, enhance inventory management, and optimize reverse logistics for the future. Jump into the conversation: (00:00) Intro (04:32) The role of Narvar in the post-purchase customer experience (08:05) Key trends from Shoptalk 2024: AI and unified commerce (13:23) How AI is transforming retail and consumer interactions (16:03) Understanding return fraud and its impact on retailers (20:23) The challenges of managing reverse logistics (24:46) Financial impact of return fraud and rising costs (28:40) Operational impact of returns management and quality control (33:15) Approaches to mitigating return fraud (37:13) Leveraging customer data for tailored returns programs (40:12) Using AI to enhance returns processes and detect fraud (42:30) Final takeaways and Narvar’s strategic vision Resources: Connect with David Morin: https://www.linkedin.com/in/davidmorinsf/Learn more about Narvar: https://corp.narvar.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkUPCOMING WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reinventing-retail-returns-management-improving-fraud-prevention-1365

    44 min

  3. 5 DAYS AGO

    The Buzz: Embracing Automation in Supply Chain

    Join us for this week's episode of The Buzz, as we delve into the evolving landscape of supply chain management, emphasizing the critical role of automation and technology. In this episode, hosts Scott Luton and Kevin L. Jackson welcome special guest Nathan Chaney, Founder of Supply Chaney, to discuss: Amazon's latest automated distribution center in Shreveport, LouisianaThe latest ongoing negotiations between the USMX and ILA, where automation has become a significant sticking point, raising concerns about job security among dock workersHow blockchain is quietly transforming various industries, including food safety and international tradethe integration of technology in supply chain education and the need for a balanced curriculum that focuses on core concepts alongside emerging innovations.And much more! Join the conversation as we explore the fundamentals and the future of the supply chain industry. Additional Links & Resources: Connect with Nathan: https://www.linkedin.com/in/nathanchaney/Learn more about Supply Chaney: www.supplychaney.comWith That Said: https://bit.ly/4f4JCaV The Elevate Our Kids fundraiser: https://bit.ly/3OpU025 Gartner Announces Rankings of the Top 25 North American Supply Chain Undergraduate and Graduate University Programs for 2024: https://bit.ly/49ATecA Kevin's Favorite Digital Transformers Episode: Beyond The Hype: How Blockchain Is Quietly Transforming Business: https://bit.ly/3Bb7oV4 Solana supply chain attack contained, but users face six-figure losses: https://bit.ly/49sSoONAmazon’s New Robotic Warehouse Will Rely Heavily on Human Workers: https://bit.ly/3VuO4ZKNJ port workers' contract talks stuck over adding automation as January deadline nears: https://bit.ly/4gn538gLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode is hosted by Scott Luton and Kevin L. Jackson, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-embracing-automation-supply-chain-1364

    53 min

  4. DEC 11

    Unmasking the Omnichannel Secrets of a Retail Giant: A Conversation with Spencer's Gifts

    In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer's & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer's & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer’s and Spirit Halloween. Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches. Jump into the conversation: (00:00) Intro (04:00) Half marathons, hockey, and ballroom dancing (07:35) Overview of Spencer's & Spirit's unique retail model (12:32) The year-round planning behind Spirit Halloween (16:11) Inventory optimization and the role of pop-up stores (20:15) Omnichannel strategies: BOPIS and ship-from-store (25:00) Overcoming challenges with inventory visibility in stores (29:07) Leveraging custom technology for temporary distribution centers (33:19) AI and gen AI innovations for seasonal operations (37:42) Future of retail fulfillment: Mini fulfillment centers and q-commerce (42:10) Managing customer expectations in a volatile carrier environment (46:00) Launching Spirit Christmas: A new seasonal challenge (48:50) The importance of customer and employee experience (51:35) Key takeaways from Spencer's & Spirit's supply chain strategies (54:00) Evolving with customer needs and technology Resources: Download the ProShip Report- https://bit.ly/408liBeSchedule a Discovery Call- https://bit.ly/3XTM0weConnect with Justin Cramer: https://www.linkedin.com/in/justincramer/Connect with Jim Ray: https://www.linkedin.com/in/jim-ray-ohio/Connect with Venky Avunoori : https://www.linkedin.com/in/venkyavunoori/Learn more about ProShip: https://proshipinc.com/Learn more about Spencer's & Spirit: https://www.spencersonline.com/Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/unmasking-omnichannel-secrets-retail-giant-conversation-spencers-gifts-1363

    56 min

  5. DEC 9

    Seeing the Full Picture: Visibility Your Way with BWS Logistics + Turvo

    In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr welcome Craig Allan, President of BWS Logistics, and Sam Foley, Chief Growth Officer at Turvo, to uncover how next-generation tech is advancing logistics and setting new standards for customer satisfaction. Craig and Sam share their experiences in modernizing logistics operations, from drastically cutting billing times to simplifying the complexity of multi-leg shipments through enhanced visibility and real-time tracking. Together, they discuss the benefits of Turvo’s collaborative platform, which empowers BWS to offer clients a customized, seamless experience that puts the customer in control. With open APIs, data-driven decision-making, and a laser focus on efficiency, this conversation provides supply chain leaders valuable insights on harnessing digital transformation to improve workflows and increase competitive edge. Jump into the conversation: (00:00) Intro (03:18) Growth and innovation journey at BWS Logistics (05:51) Shifting from legacy systems to Turvo for visibility (12:45) Boosting productivity by streamlining multi-leg shipments (19:00) Real-time container tracking and Drayage cycle management (22:35) Reducing billing time from three days to minutes (26:15) Using analytics to optimize carrier performance (33:21) Elevating customer experience through flexible visibility (36:43) Simplifying workflows to eliminate manual tasks (39:28) Expanding into cross-border trade (43:05) Key takeaways for supply chain leaders Additional Links & Resources: Check out the Turvo Playbook: https://info.turvo.com/proprietary_tms_vs_modern_tms-playbook Connect with Samantha Foley: https://www.linkedin.com/in/samanthafoley/Connect with Craig Allan: https://www.linkedin.com/in/craigallan31/ Learn more about Turvo: https://turvo.com/ Learn more about BWS Logistics: https://bws-logistics.com/ Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and Jake Barr. For additional information, please visit our dedicated show page at: https://supplychainnow.com/seeing-full-picture-visibility-your-way-bws-logistics-turvo-1362

    45 min

  6. DEC 6

    The Buzz: Tackling Tariffs and Trade Dynamics

    Join us for this week's episode of The Buzz, as we dive deep into the implications of a recent $6 billion federal loan aimed at supporting Rivian’s expansion in Georgia, while also examining the broader impact of tariffs and political dynamics on the automotive industry. In this episode, host Scott Luton welcomes special guest host Koray Kose to the show to discuss: Rivian's significant hurdles and the future of the EV marketThe rise of agentic AI, which has the potential to transform supply chain operations by autonomously making decisions and executing actions based on real-time dataThe critical need for organizations to prioritize cybersecurity in light of increasing ransomware attacksAnd much more! Join us as we unpack these pressing issues and explore actionable insights for navigating the complexities of today’s supply chain environment. Additional Links & Resources: Connect with Koray on LinkedIn: https://www.linkedin.com/in/koraykoese/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode is hosted by Scott Luton and Koray Kose and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-tackling-tariffs-trade-dynamics-1361

    53 min

  7. DEC 4

    Optimizing Inbound & Outbound Logistics for Supply Chain Efficiency

    In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr are joined by two of Manhattan’s best - Kristin Kay, Senior Design Lead, and Laura Beth Andres, Solutions Consulting Advisor. Together, they discuss the importance of transportation planning in enhancing supply chain efficiency and performance. The conversation explores the best practices in inbound and outbound logistics, offering insights into optimizing shipment consolidation, resource allocation, and carrier selection. Kristin and Laura Beth share insights on how real-time data and cloud-native solutions are reshaping the transportation landscape, enabling businesses to meet evolving customer demands and manage disruptions more effectively. Tune in to hear how Manhattan's innovative solutions are helping supply chain leaders streamline logistics, boost resilience, and drive ROI in today’s dynamic global market. Jump into the conversation: (00:00) Intro (03:12) Exploring key challenges in transportation planning (07:45) Addressing inbound and outbound logistics complexities (11:28) The role of technology in driving supply chain efficiency (14:50) Optimizing shipment consolidation for cost savings (17:35) Balancing resource allocation in logistics (20:41) Effective carrier selection strategies for better outcomes (24:05) The impact of data on improving transportation decisions (27:14) Managing dynamic carrier relationships (30:19) Strategies for sustainable transportation in supply chain (33:43) Integrating transportation and warehouse management (35:25) Modeling tools for better decision-making (36:56) Using predictive analytics to anticipate disruptions (39:15) Importance of continuous improvement in logistics (41:20) Building a resilient and efficient supply chain Additional Links & Resources: Making the Case for TMS: Driving Supply Chain ROI- https://bit.ly/4f2YkjtConnect with Kristin Kay: https://www.linkedin.com/in/kristin-kay/Connect with Laura Andres: https://www.linkedin.com/in/laura-beth-andres-b224b0b/Learn more about Manhattan: http://www.manh.com/Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: a href="https://bit.ly/4g5VdaD" rel="noopener noreferrer"...

    50 min

  8. DEC 2

    Supply Chain Leadership Across Africa: Transforming Community Healthcare Delivery through Digital Innovation

    In this new episode of our Supply Chain Leadership Across Africa Series, hosts Scott W. Luton and Jenny Froome are joined by Edwin Mulwa, Director and Team Lead, Digital Solutions Global Technical Team at VillageReach, and Derick Lung’aho, Acting Chief Programs Officer at Medic. Together, they explore the transformative power of digital tools in strengthening community healthcare supply chains across Africa. Edwin and Derick share insights into how their organizations are leveraging innovative technology to enhance data visibility, optimize healthcare delivery, and empower community health workers with the tools they need to drive meaningful outcomes. For supply chain and healthcare leaders, this conversation discusses challenges like infrastructure limitations, digital literacy, and the importance of user-centered design. The big takeaway? Strategic partnerships, scalable solutions, and a focus on local needs can ensure better health access and equity for communities everywhere. Additional Links & Resources: Learn more about digital tools for community health workers: https://bit.ly/3OBGrwUConnect with Edwin: https://www.linkedin.com/in/eddiemulwaConnect with Derick: https://www.linkedin.com/in/derick-lung-aho-524b9ba/Learn more about Medic: https://medic.org/Learn more about Village Reach: www.villagereach.orgLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This...

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About

Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!

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