1 hr 1 min
The Rebel Guide to Managing and Customer Service Gartner ThinkCast
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- Technology
Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why you need more diversity in your cybersecurity initiatives with Women in Identity Co-founder Emma Lindley (42:46).
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Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why you need more diversity in your cybersecurity initiatives with Women in Identity Co-founder Emma Lindley (42:46).
Related Links
WEBINAR: AI Use Cases, Implementation and Adoption: Gartner Talks With AI Expert
WEBINAR: Q&A Discussion: Finance Priorities for 2020
WEBINAR: CSO & Sales Leader Conference Recap: Overcome Complexity in B2B Sales
Gartner Application Strategies & Solutions Summit
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
Gartner Identity & Access Management Summit
1 hr 1 min