Report from ShopTalk: What’s important for retailers in 2022… and what isn’t

In-person industry trade shows are back, led by the retail extravaganza ShopTalk. What trends are dominating the room in 2022? Rick identifies the hot topics being discussed at this year’s event, but suggests the real value of trade shows lies in the ability to leverage time and evaluate potential partners, moving past the latest shiny things to true collaboration.