29 min
Retail Customers Expectations are Changing: What You Need to Know to Keep Up J.D. Power Podcasts
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- Business
In this episode of the Retail Customer Experience Trends Podcast Series, J.D. Power's Senior Managing Director, Rich Bongiorno, sits down with J.D. Power Consultants, Cody Wright, and Young Han, to explore the struggle brands are having with the challenging retail customer landscape, and discuss how leaders can adapt to address customer satisfaction.
In this episode of the Retail Customer Experience Trends Podcast Series, J.D. Power's Senior Managing Director, Rich Bongiorno, sits down with J.D. Power Consultants, Cody Wright, and Young Han, to explore the struggle brands are having with the challenging retail customer landscape, and discuss how leaders can adapt to address customer satisfaction.
29 min