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In this episode of Rocketship.FM, we dive deep into one of the most monumental tech failures in recent history - the CrowdStrike glitch that brought the world to a standstill. From grounded flights to disrupted emergency services, we explore how a single software update caused chaos on a global scale, affecting millions of people and businesses worldwide.
Join host Mike Belsito as he breaks down the incident, featuring recordings of commentary from industry experts and CrowdStrike's own CEO. We'll examine the far-reaching consequences of this digital disaster, discuss the critical importance of robust quality assurance in tech, and extract valuable lessons for product managers and tech leaders. Don't miss this eye-opening exploration of what happens when our reliance on technology meets an unexpected glitch.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship. Or, use the code RocketshipVIP before August 1st -- and double your discount (and receive more bonuses!)
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship.FM is brought to you by Evergreen Podcasts.

In this episode of Rocketship.FM, host Mike Belsito talks through the crucial skill of leading without authority with guest Jocelyn Davis, author of The Art of Quiet Influence. Drawing from ancient Eastern wisdom and modern leadership research, Davis offers invaluable insights for product managers and leaders who must guide teams and influence stakeholders without formal power. The episode explores three key themes: participation, power, and progress, providing practical strategies for building genuine engagement, aligning interests, and maintaining momentum in product development.
Listeners will gain a fresh perspective on influence, learning how to convert adversaries to allies, support others' initiatives, and navigate conflicts effectively. Davis challenges traditional notions of authority, emphasizing the power of consistent effort, upstream focus, and engaged presence in driving sustainable progress. This episode is a must-listen for product professionals seeking to enhance their leadership skills and create lasting impact in their organizations, offering timeless wisdom adapted for the modern product management landscape.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship.
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship.FM is brought to you by Evergreen Podcasts.

In this episode of Rocketship.FM, host Mike Belsito explores the rapid evolution of AI in product development through an engaging conversation with Francois, the Chief Product Officer of Amplitude. Francois shares insights into Amplitude's journey of integrating AI features into their analytics suite, including the challenges and unexpected learnings they encountered along the way. The discussion revolves around the new mantra "move fast and build AI," emphasizing the importance of speed and experimentation in the current AI-driven landscape.
Throughout the episode, Francois offers valuable advice for product teams navigating the AI revolution. He stresses the importance of focusing on customer problems rather than being enamored by technology, and encourages a mindset of continuous learning and experimentation. The conversation also touches on the need for calculated risk-taking, the pitfalls of over-reliance on frameworks, and the potential for AI to become an essential ingredient in every product. Francois leaves listeners with a powerful message about embracing discomfort, maintaining a growth mindset, and always striving for impact in this rapidly changing technological era.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship.
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship.FM is brought to you by Evergreen Podcasts.

In this episode of Rocketship.FM, host Mike Belsito dives into essential career advice for product managers, featuring insights from Jackie Bavaro, co-author of "Cracking the PM Interview" and "Cracking the PM Career." The episode explores strategies for advancing in your product management career, including the importance of finding a balance between being a diligent worker and an overly vocal self-promoter. Jackie emphasizes the need to create a personal career roadmap, partner effectively with your manager, and stay current with emerging technologies like AI.
The conversation also covers practical tips for networking, addressing short-lived job experiences during interviews, and navigating career transitions into new industries. Jackie introduces the PEARL framework for discussing challenging work experiences and highlights common career mistakes to avoid. Throughout the episode, Mike and Jackie stress the importance of taking an active role in career development, building strong relationships with managers, and continuously seeking growth opportunities in the ever-evolving field of product management.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship.
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship is brought to you by Evergreen Podcasts.

In this episode of Rocketship.FM, host Mike Belsito takes listeners behind the scenes of Shopify's latest product launch. Featuring an exclusive interview with Glen Coates, Shopify's VP of Product, the episode explores the company's innovative approach to introducing new features and products through their biannual "Editions" events. Coates shares insights into Shopify's product development process, the challenges of maintaining a startup mentality in a large organization, and the theme of their latest release: "Unified."
The conversation also covers the growing impact of AI on e-commerce, with Coates discussing Shopify's integration of AI-powered tools like Shopify Magic and Sidekick. He offers valuable advice for product teams looking to incorporate AI into their own products and services, emphasizing the importance of starting small and focusing on simplifying tasks for users. The episode concludes with Coates' thoughts on the future of AI in commerce and key takeaways for product managers navigating this rapidly evolving landscape.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship.
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship is brought to you by Evergreen Podcasts.

In this episode, Mike Belsito sits down with Bob Moesta, one of the early pioneers of the Jobs to Be Done framework, to dive deep into what Jobs to Be Done is all about. Bob shares his wealth of knowledge on how to truly understand your customers by looking at the world through their eyes and examining the progress they are trying to make in their lives when they "hire" a product.
From key concepts like struggling moments, pushes, pulls, and anxiety to best practices for conducting in-depth customer interviews, Bob provides a masterclass on Jobs to Be Done. While sharing examples from his work with companies like Basecamp and Intercom, Bob emphasizes that Jobs to Be Done is a powerful tool in the product manager's toolbox for uncovering insights that lead to designing better product experiences. This episode is a must-listen for anyone looking to build products that customers will love.
This podcast is brought to you by:
INDUSTRY: The Product Conference: Join hundreds of Product Managers and Product Leaders this September 23-25, 2024 for INDUSTRY. Save $100 when you use the code Rocketship.
Gigantic: Upskill your team with real-world, practical video-based training on topics like Product Strategy, Product Leadership, AI for Product Managers, and more.
Rocketship is brought to you by Evergreen Podcasts.