Rudys Orlando Santana — Client Spotlight: Best Practices to Improve Retention with Virtual

In this episode, Paul is joined by Rudys Orlando Santana. As Head of Customer Success at Wexer, Rudys is dedicated to enhancing digital solutions that help brands bring their virtual strategies to life. He has extensive experience and a career built upon managing fitness and wellness facilities across the US. 

Rudys highlights how Wexer digital platforms impact client engagement and retention at Eat the Frog, OHM Fitness, GLL, and Nordic Wellness. He shares the original pain points that led these organizations to search for a better solution, and how these successful brands are integrating their digital strategy to increase retention. 

Additional Resources:

Wexer Virtual Fitness

Rudys Orlando Santana on LinkedIn

Eat The Frog Website 

Ohm Fitness Website 

GLL Website 

Nordic Wellness Website