367 episodes

The podcast where we scale up on knowledge so we don't scale up our systems.

Find out why working in Industrial Water Treatment is the best job in the world.

Hear industry experts share their knowledge and stories.

Learn about technologies, methods, and career journeys.

Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

Scaling UP! H2O scalinguph2o.com

    • Education
    • 4.7 • 36 Ratings

The podcast where we scale up on knowledge so we don't scale up our systems.

Find out why working in Industrial Water Treatment is the best job in the world.

Hear industry experts share their knowledge and stories.

Learn about technologies, methods, and career journeys.

Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

    Scaling UP! Your Cash Flow: Implementing EOS's 8 Key Drivers for Success

    Scaling UP! Your Cash Flow: Implementing EOS's 8 Key Drivers for Success

    Like you, we all want our water business to be profitable. 
    Embark on a journey to make your water business not just successful, but wildly profitable! While many believe that sales alone can solve all challenges, the truth lies in understanding the intricate dance of profitability and cash flow.
    In the wise words of Stephen Covey, "No margin, no mission." We all share the conviction that a thriving business is one that can afford to invest in its people and resources. Even for non-profits, the bottom line remains crucial — successful organizations, whether for-profit or not, need to pay their bills and ensure sustainability.
    Sales are undoubtedly a driving force, but the misconception that more sales always mean more success can lead businesses astray. Ever witnessed a company sell itself out of business on Shark Tank? It happens when the demand exceeds the capacity to deliver due to a lack of cash flow.
    Enter the eye-opening world of Profit and Loss statements and explore your business through the lens of the Eight Cash Flow Drivers, outlined in the groundbreaking Entrepreneurial Operating System (EOS) by Gino Wickman. These drivers — Price, C.O.G.S. (Cost of Goods Sold), Margin, Ancillary Sales, Service Time, Errors, Compensation/Labor Costs, A/R Days, and G&A Expenses — form a strategic roadmap to enhance your water business's cash flow and profitability.
    This new Scaling Up H2O episode unravels the secrets behind these drivers and shows how implementing them can transform your business landscape. Don't miss the chance to elevate your company's profitability starting tomorrow — tune in now to scale up your financial success knowledge!

    Your friend as you drive from client to client, 
    Trace Blackmore, CWT
     
    Timestamps
    01:00 -  Upcoming Events for Water Treatment Professionals 
    04:40 - How to know if a conference is worthwhile to attend
    05:30 - Showing up with a full cup mentality
    10:45 - Trace Blackmore invites you to Scaling UP! Your Cash Flow
    39:23 - Drop by Drop With James McDonald 
     
    Quotes
    "Sales for sales’ sake can put you out of business" - Mary Kay Ash, the founder of Mary Kay Cosmetics
    "No margin, no mission." - Stephen Covey, author of The 7 Habits of Highly Effective People
     
    Connect with Scaling UP! H2O
    Email Producer: corrine@blackmore-enterprises.com
    Submit a show idea: Submit a Show Idea
    LinkedIn: in/traceblackmore/
    YouTube: @ScalingUpH2O
     
    Links Mentioned
    Ep 204 Being Profitable with the Boilermaker Hamburger
    Ep 260 Profit First
    Ep 267 Making a Profit
    Ep 315 The Intentional Growth Framework with Ryan Tansom
    Shark Tank TV Show on ABC
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
     
    Books Mentioned
    The 7 Habits of Highly Effective People by Stephen Covey
    Traction: Get a Grip on Your Business by Gino Wickman
    What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS  by Gino Wickman
     
    Drop By Drop with James 
    In this week’s episode, we’re thinking about what happens when a large steam user in a facility suddenly starts using steam. What happens inside the boiler? How is the steam pressure impacted? How does the water level change in response to this suddenly large steam demand? When is feedwater triggered? What is the impact of this cooler feedwater upon the hotter water inside the boiler? How could this impact steam output rate? Could it cause boiler carryover and why? How could low level alarms be triggered if the high demand continued long enough?   
    The answers are actually very interesting and interrelated. Spirax Sarco has a nine-part series on YouTube called “The Inside Story.” This is a CLASSIC series that every industrial water treatment professional should watch. They actually let you view inside the boiler as steam is being produced and show what happens at low pressures, high pressures, increased demand, etc. If you’ve already seen the series, they are worth watching again. If y

    • 43 min
    Maximizing Water’s Potential: Tech and Water Treaters in Perfect Harmony

    Maximizing Water’s Potential: Tech and Water Treaters in Perfect Harmony

    “Pre-treatment is the key to everything.” - Dr. Kelle Zeiher
    Learn about the profound impact of cutting-edge technology on the realm of industrial water treatment, accompanied by the insights of esteemed reverse osmosis specialist, Dr. Kelle Zeiher from Garratt-Callahan. With over three decades of dedicated experience in the water industry and a distinguished background in chemistry, Dr. Zeiher shares invaluable insights into the transformative synergy between advanced technology and the pivotal role of water treaters.

    At the heart of our conversation is Dr. Zeiher's revolutionary technology, AROS (Aqueous Reuse Optimization System), a groundbreaking solution allowing for multiple cycles of water usage, unlocking unprecedented opportunities in water treatment efficiency. Join us as we delve into how this winning duo of technology and water treaters is redefining standards in equipment health, water optimization, and overall sustainability.
    This data-driven water episode illuminates the global demand for water and the challenges tied to shortages, despite Earth's abundant water resources. Dr. Zeiher explores how variations in water usage and availability underscore the critical need for sustainable water management.
    Discover the concept of a "water footprint" and its implications, showcasing the amount of water required to produce everyday items like gasoline, steel, cars, cell phones, and data.
    Delve into the challenges of water management, particularly in cooling processes for industrial applications. Dr. Zeiher introduces a patented process designed to recycle and reuse water efficiently, addressing the challenge of liquid discharge in industrial settings.
    The episode emphasizes the importance of respectful communication with customers, understanding their specific challenges, and presenting tailored solutions. Learn about quick wins for water treaters, focusing on chemical treatments to maintain system health, control scale, fouling, and corrosion, along with implementing pre-treatment strategies.
    For water treaters seeking to enhance their expertise and contribute significantly to sustainable water usage, this episode offers a wealth of knowledge and inspiration. Tune in for a journey into the future of water treatment, where technology and the expertise of water treaters harmonize to maximize water's potential.

     
    Timestamps
    01:00 - Trace Blackmore invites you to read Daniel Pink’s book, Drive and introduces you to the three concepts from the book: Autonomy, Mastery, and Purpose 
    05:30 - Upcoming Events for Water Treatment Professionals 
    8:30 - Interview with Dr. Kelle Zeiher of Garratt-Callahan
    45:00 - Trace’s challenge to you: write and present a technical paper
    48:30 - Drop by Drop With James McDonald  
     
    Quotes
    “Pre-treatment is the key to everything.” - Dr. Kelle Zeiher
    “I help industries save money and keep their equipment in better health over the long haul. I help keep all of the water in our world safer and more readily available for people to use and enjoy.” - Dr. Kelle Zeiher
    “When it's a large system, there are costs and benefits everywhere.” - Dr. Kelle Zeiher
    “We cannot always get to zero, but we can try.” - Dr. Kelle Zeiher
    “Yes, it’s going to cost you money - all solutions cost money, but are you spending the money wisely, and what are you getting for it?”  - Dr. Kelle Zeiher
     
    Connect with Kelle Zeiher
    Phone: 630.660.3457
    Email: kzeiher@g-c.com 
    Reverse Osmosis email: ro_info@g-c.com 
    Website: garrattcallahan.com
    LinkedIn: in/kelle-zeiher-6bab221
    company/garratt-callahan-company
    Read or Download Kelle Zeiher’s Press Release HERE
    Check out Kelle’s mystery, romance, and adventure books: kellezriley.net
     
    Links Mentioned
    Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink
    Episode 347 with Emily E. Lewis of Clyde Snow & Sessions
    Episode 307 with Bowen Engineering and the International Water Conference (IWC)

    • 52 min
    350 Polymer Perspectives: Understanding Copolymer Innovations in Water Treatment

    350 Polymer Perspectives: Understanding Copolymer Innovations in Water Treatment

    Welcome to another enriching episode of "Scaling UP! H2O," your go-to education podcast created by and for water professionals. Join us as we learn together with lab partner and three-time guest, Mike Standish, Vice President of Water Additives at MFG Chemical. 
    In this episode, discover valuable insights and expertise from Mike, a seasoned professional who has been working extensively in water since 1986. In today’s interview, Mike shares insights on his recent technical paper titled “Purposely Built - Introduction of a New Copolymer for Multifunctional Applications.” Explore copolymer innovations, unraveling the complexities and gaining a deeper understanding of their multifunctional applications. 
    As we scale up on knowledge, Mike guides us through the past, present, and future trends in polymer technology. Join the community of water professionals seeking growth, learning, and connection in the best industry in the world – water. Don't miss this opportunity to elevate your understanding of copolymer innovations in water treatment on "Scaling UP! H2O."
     
    Timestamps
    01:00 - Trace Blackmore invites you to celebrate our 350th episode!
    04:00 - AWT’s technical training offerings 
    10:50 - Interview with Mike Standish about his paper: ”Purposely Built - Introduction of a New Copolymer for Multifunctional Applications”
    46:30 - Drop by Drop With James McDonald   
     
    Quotes
    “The one point I would make is that since the 1980s, everything has been a variation on the same theme. What we use today, it doesn't matter what brand of product you use: Copolymer, Terpolymer, Tetrapolymer, or whatever - it's all a variation on the theme of carboxylate-sulfonate and then potentially the addition of the nonionic monomer as the enhancer.” - Mike Standish
    “At least 80 % of the copolymers that you're going to see out there are going to contain AA/AMPS as  the monomer.” - Mike Standish
    “Systems that can impart very, very different properties to the polymer, so you need to engage with your supplier and really, you know, kind of ask those next levels of questions because you know Polymer A is not the same as Polymer B.”
     
    Connect with Mike Standish
    Phone: 423.316.9877
    Email: mike.standish@radicalpolymers.com
    Website: www.radicalpolymers.com
    mfgchemical.com
    LinkedIn: in/mike-standish-7890627
    Read or Download Mike Standish’s Press Release HERE
     
    Links Mentioned
    AWT’s Technical Training
    WEST - March 6 to 9, 2024 in Frisco, Texas
    EAST - April 17 to 20, 2024 in Cleveland, Ohio
    Episode 14 with Mike Standish
    Episode 176 where Mike Standish talked about Tagged Polymer Technologies
    Episode 31 with Mark Lewis
    Episode 34 (another episode) with Mark Lewis
    Episode 112 where Mark Lewis interviewed Trace Blackmore
    Episode 125 with Justin Ranger
    Purposely Built - Introduction of a New Copolymer for Multifunctional Applications
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
    Submit a Show Idea
    AWT (Association of Water Technologies)
     
    Media Mentioned
    Book: Killers of the Flower Moon written by David Grann
    Movie: Killers of the Flower Moon directed by Martin Scorsese (Watch on Apple TV+)
    Documentary: The Doughnut King directed by Alice Gu (Watch on Hulu)
    Documentary: Honeyland directed by Tamara Kotevska (Watch on HBO Max)
     
    Drop By Drop with James 
    In today’s episode, we’re thinking about the cooling tower conductivity setpoint. Picture it, if you will.  The cooling tower is running like normal. As water flows, recirculates, and evaporates, we see the conductivity continues to increase. Then it happens. The conductivity reaches its setpoint on the controller. Then what? Seriously, what literally happens next? 
    Does the controller immediately send a signal to the blowdown valve to open up? How does the controller’s deadband or differential or whatever your controller manufacturer chooses to call it come into play? The controller uses a deadband so the bl

    • 51 min
    349 Defying Fouling Challenges: A New Frontier in Industrial Wastewater Solutions

    349 Defying Fouling Challenges: A New Frontier in Industrial Wastewater Solutions

    “Traditionally, the Achilles’ heel of using membrane technology with wastewater, especially industrial wastewater, is the irreversible loss of performance due to fouling.” - Chris Drover
    Welcome to Scaling UP! H2O, the go-to resource for professionals in the extraordinary world of industrial water treatment. In today's episode, we're excited to unveil a revolutionary ultrafiltration technology that promises to redefine wastewater treatment. Our guest, Chris Drover, CTO & Co-Founder at ZwitterCo, Inc., introduces us to their groundbreaking Zwitterion-based filtration technology, offering a game-changing alternative to traditional membrane systems.
    Discover the unique hydrophilic properties of Zwitterions that make these membranes resistant to fouling, a common challenge in industrial wastewater treatment. Unlike traditional membranes, ZwitterCo's technology excels at removing oil, grease, organic biopolymers, algae, viruses, and bacteria, positioning it at the forefront of ultrafiltration solutions.
    If you're grappling with issues related to uptime, cleaning costs, or seeking a more sustainable water treatment solution, this episode is tailor-made for you. Uncover the answers to pressing questions such as: What sets ZwitterCo's technology apart? How does it compare to traditional water treatment methods? What percentage of oil and emulsifiers can it handle in wastewater? Learn about the frequency of membrane cleaning with bleach, real-world applications, and the strategic balance between economic and environmental considerations.
    Whether you're dealing with landfill leachate, meat processing, or navigating the complexities of water treatment, join us to gain invaluable insights into a transformative technology designed for industrial water treaters. Scale up your knowledge today to ensure your system scales up efficiently. Tune in and stay ahead of the curve in industrial water treatment innovation!
     
    Timestamps
    01:00 - Trace Blackmore thanks you for being part of the global Industrial Water Treatment Community  
    05:00 - Upcoming Events for Water Treatment Professionals 
    09:15 - Drop by Drop With James McDonald 
    12:00 - Interview with Chris Drover, the CTO & Co-Founder at ZwitterCo, Inc.
    45:30 - Lightning Round Questions
    53:00 - In memory of a water professional we lost not that long ago, Rob Ferguson of WaterCycle, please become a mentor in 2024 and pour your knowledge into the next generation of water professionals
     
    Quotes
    "What Zwitterions do for membranes is by building these membranes out of zwitterionic materials, we can give them this really hydrophilic property that makes them virtually immune to the type of fouling, that permanent absorption of oil and organics into the pores of a membrane." - Chris Drover
    "A neat thing about Zwitterions is that oils and other organics have a really hard time sticking to them and absorbing them because they're just soaking up water." - Chris Drover
    “Traditionally, the Achilles’ heel of using membrane technology with wastewater, especially industrial wastewater is the irreversible loss of performance due to fouling and keeping them performing for long enough to recoup the investment, that's what our market focuses on unconventional waters that have a lot of challenges with membrane fouling.” - Chris Drover
     
    Connect with Chris Drover
    Phone: 508.562.9916
    Email: cdrover@zwitterco.com
    Website: zwitterco.com 
    LinkedIn: in/cdrover
    company/zwitterco-inc
     
    Links Mentioned
    Tangential Flow Model
    What is a Zwitterion?
    Tufts University 
    Aquatech Conference
    Rob Ferguson of WaterCycle in episode 43 “The One With The Water Cycle Guy”
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
     
    Books Mentioned
    MARS TRILOGY: Red Mars, Green Mars, and Blue Mars by Kim Stanley Robinson
    The Nature of Technology: What It Is and How It Evolves by W. Brian Arthur
     
    Drop By Drop with James 
    In today’s episode, I have a useful li

    • 57 min
    348 Credentials and Codes: Plumbing Strategies Against Legionella

    348 Credentials and Codes: Plumbing Strategies Against Legionella

    “Credentials have been one of the most important ways to help promote public health and safety and prevent disease, dismemberment, or death.” - Christoph Lohr
    Elevate your expertise in water treatment by diving into this enlightening episode, where we explore the realm of certifications and their profound impact on the water treatment community. Join Christoph Lohr, Vice President of Technical Services and Research at IAPMO, an advocate for education and collaboration, as he unravels the world of credentials, codes, and the driving force of litigation in shaping cutting-edge water system designs.
    Discover the wealth of educational opportunities offered by IAPMO (The International Association of Plumbing & Mechanical Officials) and how pursuing certifications like ASSE 12080 (Professional Qualifications Standard for Legionella Water Safety and Management Personnel) can pave the way for a brighter tomorrow. Christoph delves into the nuances of several certifications, shedding light on their significance for water treaters.
    Unravel the debate on pronouncing ASSE’s (American Society of Sanitary Engineering) "12080" correctly—hint: it's "twelve thousand eighty." Gain valuable knowledge on the ASSE 12080 certification process, how plumbers and water treaters can learn from one another to improve public health, how to become involved with standards, the buffet of options for plumbing design and installation plumbing codes, and preventing water-borne illness through collaboration. 
    Furthermore, this episode touches on IAPMO’s Water Demand Calculator replacement for Hunter's Curve and its profound impact on pipe size, stagnation, biofilm, and the factors contributing to Legionella growth. 
    For industrial water treaters, this episode serves as a treasure trove of information, guiding them in selecting certifications aligned with their career aspirations. Christoph's expertise illuminates the importance of certifications in building a knowledgeable workforce for water management programs, ultimately contributing to enhanced public health. Tune in, scale up your education, and embark on a journey towards a more impactful and informed career in water treatment.
     
    Timestamps
    01:00 - Trace Blackmore encourages you to get your CWT in 2024 
    06:25 - Drop by Drop With James McDonald  
    09:35 - Interview with Christoph Lohr, Vice President of Technical Services and Research at IAPMO, about the importance of credentials for water professionals
    55:00 - A bit more about IAPMO (The International Association of Plumbing & Mechanical Officials) 
     
    Quotes
    “The true benefit of a certification is that it gets everyone speaking the same language. The real strength is that it gets everyone on the same page.” - Christoph Lohr
    “The plumbing industry needs industrial water treaters and industrial water treaters need the plumbing industry. It's a really symbiotic relationship.” - Christoph Lohr
    “One of the biggest misnomers that people think about plumbing codes is that they are restrictive. We have to realize when it comes to plumbing design and installation, that plumbing codes are more like a buffet of options than a restrictive methodology.” - Christoph Lohr
     
    Connect with Christoph Lohr
    Phone: 248.736.4940
    Email: christoph.lohr@iapmo.org
    Get involved with IAPMO: standards@iapmostandards.org
    IAPMO Website: IAPMO.org
    UniformCodes.org 
    LinkedIn: in/christoph-lohr-pe
    company/iapmo
    Listen to the The Authority Podcast: Plumbing and Mechanical on your favorite podcast player or on YouTube.
    Read or Download Christoph Lohr’s Press Release HERE.
     
    IAPMO Links Mentioned
    Get involved with IAPMO - standards@iapmostandards.org 
    The Authority Podcast's episode with Trace Blackmore
    AWWA IAPMO 2022 Manual - The Safe Closure and Reopening of
    Building Water Systems
    IAPMO and AWWA's Recommended Practices for the Safe Closure and Reopening of Building Water Systems
    IAPMO’s Uniform Plumbing Codes
    IAPMO

    • 1 hr
    Ripple Effect: How Utah's Water Strategies Impact Us All

    Ripple Effect: How Utah's Water Strategies Impact Us All

    "With water, everybody loses or everybody wins." - Emily Lewis
    Embark on a transformative journey into the intricate world of water management with Emily E. Lewis on the latest episode of Scaling UP! H2O Podcast. Join us as Emily, Director and Shareholder, Co-Chair of Clyde Snow & Sessions’ Natural Resources and Water Law Practice Group, unravels the complexities of water law, making it not just informative but relevant to your daily life as a water professional.
    In this episode, Emily shares her wealth of expertise, garnered from advising a diverse clientele, including individual water right owners, municipalities, and mining companies. As the Utah Water Banking Project Manager and host of the Ripple Effect podcast, Emily brings a unique perspective that transcends the confines of Utah, offering insights that resonate with water professionals nationwide.
    Delve into the future of water management as Emily discusses regulations, permits, and laws related to groundwater and water access. No need for legal jargon; Emily breaks down the role of water attorneys, offering practical insights into water laws, discharge and runoff permits, and the delicate balance between water quality and quantity.
    This isn't just theory; Emily addresses the real challenges you, as water treaters, face daily – from increasing water demands and population growth to the pressing need for innovative water management strategies. Gain the tools to have meaningful conversations with customers, stay abreast of local water legislation, and empower yourself to contribute when water laws are on the table in your state.
    Emily shares real-world examples, such as the Utah Water Banking Project, showcasing how a drought-stricken state overcame water challenges with inventive marketing strategies. Learn from a century of water management in Utah and understand the unique water challenges faced by water management of the Great Salt Lake.
    Discover collaborative efforts between industrial water treatment teams and legal experts, providing you with a roadmap to shape effective water policies. For Emily, water access is not just about wins and losses; it's about collective victories and shared successes.
     
    Timestamps
    01:00 - Trace Blackmore shares the best unexpected Christmas gift he got
    06:00 - Upcoming Events for Water Treatment Professionals 
    09:00 - Drop by Drop With James McDonald
    12:30 - Interview with Emily E. Lewis the Director and Shareholder, Co-Chair of Natural Resources and Water Law at Clyde Snow & Sessions
     
    Quotes
    “The ability to drop a well and get more water is getting more and more limited, and physically the water is not there, and then legally it's a heavily regulated space these days.”  - Emily E. Lewis
    “With water, everybody loses or everybody wins.” - Emily E. Lewis
    “In the West, we are in an acute water crisis. We do not have very much water and we have ballooning populations and ballooning needs. As we grow, where are we getting the water to support our new growth?” - Emily E. Lewis
    “In Utah, 70% of our water is used by agriculture and so we are working hand in hand with our agricultural partners to try and figure out ways to make those operations as efficient as possible because we really want to also keep our agricultural community. You know the solution is not to dry up Ag. The solution is to work with Ag.” - Emily E. Lewis
     
    Connect with Emily E. Lewis
    Email: eel@clydesnow.com
    Website: www.clydesnow.com
    Utah Water Banking Project
    LinkedIn: in/emily-e-lewis-4a50321b
    company/clyde-snow-&-sessions
    Emily also teaches Water Law for Professionals at the University of Utah
    Listen to Ripple Effect – A Podcast Putting Water in Context HERE
    Read or Download Emily Lewis’ Press Release HERE
    Utah's Five Key Milestones to Successful Water Marketing
     
    Links Mentioned
    Water Marketing Strategy Report 
    The Ripple Effect Podcast
    Natural Resources and Water Law Practice Group - Clyde Snow
    Ep 1

    • 59 min

Customer Reviews

4.7 out of 5
36 Ratings

36 Ratings

C. Mancuso ,

Great resource for industry professionals

I’ve been a long-time listener and continue to get value out of listening to this podcast. The wide range of topics and guests exposes folks in the industry to a variety of information and perspectives. I look forward to a new episode every Friday.

JA8890 ,

Outstanding Resource!

This Podcast is an outstanding resource for not only water treatment professionals, but for businesses owners as well.

MTL IPhone ,

A water treaters Library

Scaling up H2O is a Library of knowledge that we can listen to as we travel from one account to another. We are able to listen to the topics we need to hear about just by using this podcasts. Trace has a variety of topics to educated us all areas of Water Treatment.

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