Sell By Being Human

Alex Smith
Sell By Being Human

I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human. You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions. Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them. alex.smith@docebo.com 215-622-6670 @asmith202 https://www.linkedin.com/in/alexcsmith/

  1. 3 DAYS AGO

    Why Coaching Skills Are Sales Skills, Helen Wada, CEO, The Human Adfvantage

    Summary: Helen Wada comes on the podcast from across the pond in the UK to share her journey from being a consultant to becoming an executive coach and the founder of The Human Advantage. She discusses the importance of coaching in understanding oneself and others, the need for long-term perspectives in business, and how coaching skills can enhance commercial success. She emphasizes the significance of building trust, practicing mindfulness, and engaging in reflective practices to improve personal and professional relationships. You'll learn to observe some of the best coaches in your life and how those same skills can apply to any situation where you have to create change. We also also touch on overcoming pushback in coaching and the role of emotional intelligence in sales and business interactions. Takeaways: Helen's journey into coaching began with her own experiences as a client. Coaching helps individuals understand their strengths and aspirations. Long-term perspectives can lead to more effective business strategies. The Human Advantage framework combines coaching skills with commercial focus. Building trust is essential for successful client relationships. Mindfulness and presence enhance coaching effectiveness. Reflective practice is crucial for continuous improvement. Overcoming pushback requires understanding client needs and values. Emotional intelligence is key in sales and business interactions. Self-knowledge is foundational for commercial success. Connect with Helen LinkedIN Connect with Us! LinkedIN: Website:

    45 min
  2. DEC 10

    How to Sell Through Community Building, Pablo Gonzales, CEO, Be the Stage, Chief Evangelist, Vendoroo

    Summary: Pablo Gonzalez shares his journey of building communities and driving business through community building. He emphasizes the power of human connection and the value of belonging in building relationships and communities. You'll learn the power of creating communities for your own business and how Pablo built them out of learning what worked in his own career. Pablo's personal experience with his brother's illness and the support of a community during that time inspired him to explore the potential of community building in business. He discovered the power of creating touch points and brokering relationships, which led him to start his own business focused on community building Pablo's approach involves creating stages and platforms for people to connect and share their expertise, ultimately creating value for others. In this conversation, we discuss the power of building strong communities that lead to revenue, and how to create value for people to get attracted to communities. We emphasize the importance of approaching networking with a mindset of how to be helpful and make connections, rather than focusing on personal gain. We also discuss the process of creating a compelling point of view and using content creation, such as podcasts and live events, to engage with and attract like-minded individuals. Pablo shares examples of how these strategies have helped him build communities and achieve business success. This was one I'm going back on myself to learn from! Enjoy! Key Moments: 03:02 The Power of Community Building 08:02 Selling by Being Human 13:08 Creating Value for Others 18:25 The Value of Belonging and Human Connection 22:12 Creating Touch Points and Brokering Relationships 29:01 Building Stages and Platforms for Connection 36:14 Creating a Compelling Point of View 41:19 Using Content Creation to Attract and Connect 44:20 Building Communities and Achieving Success 56:16 Memorable Experiences and Happy Coincidences Connect with Pablo LinkedIN Connect with Us! LinkedIN: Website:

    58 min
  3. DEC 4

    Why You Don't Sell To People, People Sell Themselves - Chris Caldwell

    Summary: We welcome another former teacher turned sales trainer on the podcast. I'm always fascinated about why teachers can go from that profession and find absolute success in sales. This one is no different where we welcome Chris Caldwell. A former teacher, golf coach, and retreat leader who has now turned sales trainer and is CEO of Sell As You Are. We explore the importance of human connection in sales, the transition from teaching to sales training, and the art of enrollment in guiding prospects. Chris offers some interesting thoughts on how to guide people with data thats meaningful to them. Chris shares insights on bridging psychology with sales techniques, frameworks for effective sales calls, and transformative success stories from his brand of sales training. The conversation emphasizes the need for authenticity, understanding, and personal growth in the sales process. You'll pick up some subtle techniques of how teachers guide their students and how that can help you connect in a more human way in whatever you might be selling. Key Moments: 00:00 Introduction to Human-Centric Sales 02:21 From Teaching to Sales Training 06:16 Selling Through Human Connection 12:55 The Art of Enrollment in Sales 20:12 Bridging Psychology and Sales Techniques 24:52 Frameworks for Effective Sales Calls 35:17 Transformative Success Stories in Sales Training Connect with Chris LinkedIN Connect with Us! YoutubeWebsite:

    45 min
  4. NOV 20

    How Salespeople Lose By Projecting Perfect - Coach Dan Gordon, Consultant

    Summary: In this episode, I interview Coach Dan Gordon, an executive business coach and host of the podcast For Badass Entrepreneurs Only. We discuss the importance of selling authentically and the impact of human connection in sales. Miriam Webster's Dictionary rated authenticity the #`1 word last year so it goes without saying it's overused. We actually break down what it is and isn't in sales. Coach Dan emphasizes the need for salespeople to show up with authenticity and share their true thoughts and feelings. He believes that deeper connections and trust are formed when people drop their armor and have honest conversations. The conversation also touches on the relationship between sales and personal relationships, the power of unlimited possibilities, and the value of embracing failure as a path to success. We also explore the importance of understanding the buyer's perspective and demonstrating value in sales. We dive into the role of fear in sales and the importance of asking for what you want. Dan shares his insights on trauma and its impact on self-perception, as well as the four pillars that entrepreneurs often struggle with: sleep, stress, focus, and performance. Finally Dan offers a free week of a sleep improvement tool called New Calm. Key Moments: 00:00 Introduction to Coach Dan Gordon 02:50 Selling Authentically and Building Trust 07:05 The Relationship Between Sales and Personal Relationships 10:46 Embracing Unlimited Possibilities in Sales and Life 15:00 The Role of Personal Development in Success 23:42 Understanding the Buyer's Perspective and Demonstrating Value in Sales 26:44 Overcoming Fear and Asking for What You Want 27:29 The Impact of Trauma on Self-Perception and Personal Growth 32:06 The Four Pillars Entrepreneurs Struggle With: Sleep, Stress, Focus, and Performance 35:34 Recommendation: New Calm - A Sleep Improvement Tool Connect with Dan LinkedINBadass Entrepeneurs Podcast Connect with Us! LinkedIN: Website:

    45 min
  5. MAY 29

    A Human Way to Approach Problem Solving - Mike Simmons, Founder - Catalyst A.C.T.S

    Summary: Mike Simmons has risen through professional sales roles for the past 25 years as an individual contributor, VP of sales, and CRO. He founded his company Catalyst, A.C.T.S to help SaaS founders and team leaders scale their organizations from $2M - $80M ARR. He coaches sales people, speakes an ed tech conferences, and also runs a podcast. I this episode, we talk through the concept of selling by being human and how sales is about connecting the dots between problems and solutions. Mike emphasizes the importance of serving others and asking the right questions to help people discover answers on their own. We explore the misconception of sales and the negative stereotypes associated with it. Mike shares his personal journey in sales and how he learned from observing and working with experienced sales professionals. Mike shares practical tools like the hexagon framework to problem solving and how to ask subtle but powerful questions to get anyone to reach decisions on their own and address problem solving from a more productive perspective. You'll learn how to sell ideas internally, how to move others with high indecision, and to practice different ways of asking good questions on your own. Key Moments: 00:00 Introduction and Background 03:01 Selling by Being Human: Connecting Problems and Solutions 10:00 Serving Others: The Key to Successful Sales 24:08 Learning from the Best: Observing and Emulating Experienced Sales Professionals 27:06 The Importance of Alignment and Perspective 32:47 Being Comfortable with Imperfect Decisions 39:19 The Power of Asking Questions 46:21 Documenting the Decision-Making Process Connect with Mike Website - Find My Catalyst Connect with Us! LinkedIN: Website:

    51 min
  6. MAY 21

    How Exceptional Leaders Transfer Belief, Lyndsay Dowd, Chief Heartbeat Officer, Heartbeat for Hire

    Summary: Lyndsay Dowd is a Speaker, Founder, Author, Coach, Podcast Host, and Disruptor.  She was recognized as a Top 10 Business Coach by Apple News and was the recipient of the 2023 Award for Innovation and Excellence, also named Business Coach of the Year. Lyndsay was also a Featured Guest Lecturer at Harvard University.  She is an accomplished leader, decorated seller and has successfully managed large, diverse, high-performing sales teams over the last 25 years. 23 of those years were spent climbing the ranks at IBM.  In creating her company, Heartbeat for Hire, she has devoted her career to transforming leadership through building irresistible culture and modern leadership practices to get the best results from their teams.  She is a thriving coach focused on sales, leadership, career, and culture. She has been featured in Fortune Magazine, HR.Com, Authority Magazine, Business Management Daily, Valiant CEO and many other publications. Lyndsay also hosts the top 5% globally ranked podcast, Heartbeat for Hire, and is a frequent guest speaker on live and recorded shows.  This episode is about the sales skills of exceptional leaders. Specifically how important it is to practice the skills of transferring belief. She shares how exceptional leaders create cultures of mutual respect and understanding. Lindsay shares her experiences with inspiring leaders who empowered her and helped catapult her into an executive role with IBM. You can learn how to be more intentional with showing others you believe in them. Moments: 00:00 Introduction and Overview 03:07 The Power of Human Connection in Sales and Leadership 07:25 Creating Cultures of Mutual Respect and Understanding 12:49 Advocating for Your Team and Empowering Others 15:36 The Impact of Recognition and Appreciation 28:07 Building a Personal Brand and the Power of Testimonials 33:09 Modernizing Leadership and Creating a Positive Work Culture 36:00 The Importance of Trust, Feedback, and Inspiration in Leadership 46:29 Guest Lecturing at Harvard: Sharing Stories of Resilience and Leadership 51:56 The Role of Human Connection in Sales and Building Relationships Connect with Lyndsay WebsiteLinkedIN Connect with Us! LinkedIN: Website:

    53 min
5
out of 5
17 Ratings

About

I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human. You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions. Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them. alex.smith@docebo.com 215-622-6670 @asmith202 https://www.linkedin.com/in/alexcsmith/

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