Shaping the Future of Beauty: Ulta Beauty CMO Michelle Crossan-Matos on Innovation and Guest-Centric Strategies

In this episode of The Speed of Culture, Matt Britton interviews Michelle Crossan-Matos, Chief Marketing Officer of Ulta Beauty. Michelle shares her insights on leveraging Ulta Beauty’s omnichannel strategy to build brand loyalty and how AI is shaping the future of personalization.

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