242 episodes

Tim Hubbard, successful investor and CEO of a seven-figure short term rental management company shares it all. The insider tips you need to know to acquiring, operating and scaling a successful short term rental business.

Short Term Rental Riches Tim Hubbard

    • Business
    • 4.9 • 111 Ratings

Tim Hubbard, successful investor and CEO of a seven-figure short term rental management company shares it all. The insider tips you need to know to acquiring, operating and scaling a successful short term rental business.

    242. Mastering Linen Management for Your Airbnb

    242. Mastering Linen Management for Your Airbnb

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    Today, we're diving into a topic that's essential for anyone managing a rental property, hotel, or any accommodation service – linen management. Over the years, our housekeeping manager, who has been with us for over eight years, has amassed a wealth of knowledge about the intricacies of maintaining linens. From understanding how many you need to dealing with inevitable damages, we've got you covered. This episode is packed with insights that will help you streamline your linen processes and enhance your guests' experience.
    Linens are a crucial part of any guest accommodation, and their proper management can make a significant difference in operational efficiency and guest satisfaction. Unfortunately, linens can get damaged for various reasons, from makeup stains to pet-related issues. Today, we’ll explore the main causes of linen damage and provide you with actionable tips to minimize these issues. We’ll also discuss how to determine the right amount of linens to keep on hand, taking into consideration factors like guest demographics, property luxury level, and stay duration. So, let’s jump right in and unravel the secrets to effective linen management!
    In this episode, you’ll learn:
    Common Causes of Linen Damage: Learn about the top culprits for linen damage, including makeup stains, baby formula, pets, and improper luggage handling. Understand how these factors can impact your linen inventory and discover preventive measures. Determining the Right Amount of Linens: Get insights into how to calculate the ideal number of towels and bed linens based on guest stay duration, property luxury level, and specific guest needs. This helps ensure you always have enough supplies without overstocking. Importance of Timely Washing: Discover why prompt washing is critical in preserving linen quality. Learn how delayed washing can lead to stains setting in and spreading, making linens harder to salvage. Guest Demographics and Linen Usage: Explore how different types of guests, from business travelers to leisure groups like bachelorette parties, can affect linen wear and tear. Tailor your linen strategy to match your guest profiles for better management. Charging for Damaged Linens: Understand the importance of setting a reasonable policy for charging guests for damaged linens. Learn how to balance maintaining your inventory without appearing petty, ensuring guests understand the value of your linens. I hope you found today’s episode on linen management enlightening and packed with practical tips. Remember, the key to successful linen management lies in understanding your guests, timely maintenance, and having a well-thought-out strategy for handling damages and replacements.

     
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    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!
     

    • 14 min
    241. 15 Riskiest Holidays to Rent out Your Airbnb

    241. 15 Riskiest Holidays to Rent out Your Airbnb

    In this episode, we'll explore the top 15 riskiest holidays for short-term rentals and provide valuable insights on how to navigate these challenging periods. From Christmas gatherings to Halloween parties, we'll cover everything you need to know to protect your property and ensure a smooth rental experience.
    Our team has managed tens of thousands of guests across multiple cities and countries, and we've seen firsthand the challenges that come with high-risk rental days. With our extensive experience, we've developed a comprehensive approach to safeguard properties during these times. We'll discuss the importance of setting appropriate minimum night policies, thoroughly vetting guests, and implementing robust security measures. Whether you're a seasoned host or just starting, these tips will help you make informed decisions and keep your rental property safe and profitable throughout the year. 
    In this episode, you’ll learn:


    Minimum Night Policy: Ensure you have a minimum stay requirement of at least 2-3 nights during high-risk holidays to deter one-night parties and potential property damage.
    Guest Vetting: Screen your guests carefully by reviewing their profiles, previous reviews, and the purpose of their stay. Clear communication can help you address any concerns upfront.
    Security Measures: Increase security deposits and ensure comprehensive insurance coverage to protect against potential damages during these holidays.
    House Rules and Agreements: Clearly outline your house rules and require guests to sign rental agreements that include clauses about parties, noise levels, and property use.
    Noise Monitoring: Install noise monitors to detect potential disturbances early, allowing you to address issues before they escalate.
     
    Thanks for watching! Managing short-term rentals during high-risk holidays can be challenging, but with the right strategies in place, you can protect your property and maximize your profits. Be sure to implement these tips and adjust your policies as needed based on your experiences. Don't forget to check out www.strriches.com for more resources and AI prompts that can help streamline your property management process.
    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

    • 12 min
    240. Best Internet for your Airbnb

    240. Best Internet for your Airbnb

    Today, we’re diving into an often overlooked but crucial aspect of managing short-term rentals—setting up a reliable internet connection. If you’ve ever faced internet issues at your rental property, you know just how frustrating it can be for both you and your guests. We’ll start by breaking down the basics: what’s the difference between a modem and a router, and why should you care?
    Understanding these basics is the first step to ensuring your property stays connected without a hitch. Stick around as we explore the best equipment options, practical setup tips, and maintenance advice to keep your network running smoothly.
    In this episode, you’ll learn:
    ✅ Modem vs. Router: Learn the key differences between a modem (connects to your ISP) and a router (distributes the internet throughout your property), and why it’s essential to have both in good working order.
    ✅ Equipment Recommendations: Discover the benefits of investing in separate, high-quality devices. We’ll discuss top picks like Google Nest WiFi Pro and Orbi Mesh Network Routers.
    Remote Management Tips: Manage your network efficiently from afar using tools like LastPass for password sharing and Notion for documenting setup details and troubleshooting steps.
    ✅ Boosting Coverage with Mesh Networks: Ensure every corner of your property, including outdoor areas like pools, has strong internet coverage with mesh network systems.
    ✅ Marketing with StayFi: Learn how StayFi routers can help you collect guest emails and boost direct bookings by creating a splash page for internet access.

    Thanks for tuning in! Ensuring a reliable internet connection for your short-term rental can significantly enhance your guests’ experience and your operational efficiency. By investing in the right equipment and implementing these tips, you’ll avoid common internet issues and keep everyone connected seamlessly.


    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

    • 11 min
    239. Airbnb Insights: When You’re Priced Too Cheap

    239. Airbnb Insights: When You’re Priced Too Cheap

    I'm thrilled to have you with us again. If you've been tuning in year after year, I hope you've implemented many of the tips we've shared and built a strong foundation of positive reviews for your property. These reviews are essential as they help attract more guests and keep your property booked. But reviews alone aren't enough. Today, we're going to dive into some crucial metrics that Airbnb provides, which can significantly impact your property's performance. These metrics will help you understand how many people are seeing your property and, more importantly, how many are booking it.
    Understanding these metrics is vital for any Airbnb host. It’s not just about getting views; it's about converting those views into bookings. We'll cover the key metrics that Airbnb offers, like search impressions, first page search impressions, search to listing page views, and listing to booking conversions. We'll also discuss how to use these insights to tweak your listing and improve your performance. Whether you're new to the short-term rental game or a seasoned pro, these tips will help you navigate the competitive landscape and optimize your property for success.
    In this episode, you’ll learn:
    Search Impressions: Increase your visibility by ensuring competitive pricing, offering flexible booking options, and highlighting key amenities. First Page Search Impressions: Understand that while you can’t always control being on the first page, you can improve your chances by keeping your listing competitive and up-to-date. Search to Listing Page Views: Make sure your title and cover photo are compelling enough to get potential guests to click on your listing. Listing to Booking Conversion: Address potential deterrents like high fees, non-instant booking settings, or strict house rules that might stop guests from booking after they click. Comparing Metrics: Use Airbnb’s benchmark data to compare your property's performance and adjust your strategy accordingly to ensure you’re not underpricing or missing opportunities.
    I hope these insights help you optimize your Airbnb listing and boost your bookings. Remember, the short-term rental market is constantly evolving, and staying on top of these metrics can give you a significant advantage. If you enjoyed this episode, please subscribe to our YouTube channel for more tips and tricks on mastering short-term rentals.
    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

    • 10 min
    238. Should You Add People In Your Airbnb Photos

    238. Should You Add People In Your Airbnb Photos

    Today, we're tackling a question we've been getting a lot lately: should you add people to your Airbnb listing photos? This topic has sparked quite a bit of debate among hosts, and it's essential to understand both the potential benefits and drawbacks before making a decision.
    My team and I have managed tens of thousands of guests across the United States, both in my personal portfolio and for other owners. From this experience, we've learned a lot about what works and what doesn't in Airbnb listings. We'll explore how featuring people in your photos might help your listing stand out in a crowded market, but also how it could backfire if not done correctly. 

    In this episode you'll learn:
    Unique Appeal: Adding people to your photos can make your listing stand out among a sea of similar-looking properties, grabbing potential guests' attention as they scroll through search results. Visualization: Photos with people can help potential guests imagine themselves enjoying your space, creating a personal connection and making your property more appealing.
    Subtle Integration: Use people sparingly and discreetly in your photos. They should complement the setting without being the main focus, ensuring the property itself remains the star.
    Activity Showcase: Highlight the activities guests can enjoy at your property, such as using the BBQ grill, lounging in the living room, or reading by the fireplace. This adds context and appeal to your amenities.
    Professionalism and Balance: Maintain a professional look by avoiding random or poorly staged images. Ensure that the presence of people in your photos adds value and enhances the visual appeal of your listing.
    So, should you add people to your Airbnb listing photos? It depends on how you do it. If used correctly, featuring people can enhance your listing's appeal and help potential guests envision themselves in your space. However, it's crucial to strike a balance and avoid overdoing it. Remember to focus on what adds value to your guests and aligns with your property's unique features.
    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

    • 12 min
    237. You Need Another Minimum Night Price

    237. You Need Another Minimum Night Price

    I’m excited to dive into one of the most crucial aspects of running a successful short-term rental (STR) business—revenue management. It's a topic that can seem daunting at first, but with the right tools and strategies, you can significantly boost your earnings and occupancy rates.
    We all know that setting the right price can make or break your rental business. While tools like PriceLabs are fantastic for dynamic pricing, there are additional strategies that can push your revenue even higher. In this video, we'll cover the importance of setting an absolute minimum price, the benefits of having different rates for weekdays and weekends, and how to leverage special event pricing to your advantage. By the end of this video, you'll have a clear understanding of how to fine-tune your pricing strategy to capture those last-minute bookings and maximize your revenue. So, let’s get started!
    In this episode you’ll learn:
    Absolute Minimum Price: Determine the lowest price you're willing to accept to fill last-minute gaps without compromising the quality of guests. Weekday vs. Weekend Rates: Set different minimum prices for weekdays and weekends to reflect varying demand and occupancy rates. Special Event Pricing: Adjust your pricing for major events and high-demand seasons to ensure you’re not leaving money on the table. Dynamic Pricing Tools: Utilize tools like PriceLabs to analyze market data, booking lengths, and windows to set competitive prices. Comp Set Analysis: Regularly review your competition to stay informed about market trends and adjust your pricing strategy accordingly.
    I hope you found these pricing strategies helpful. Remember, fine-tuning your pricing can make a significant difference in your STR revenue. 
    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.
    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

    • 8 min

Customer Reviews

4.9 out of 5
111 Ratings

111 Ratings

naomi_pack ,

Love this podcast!

Been listening for years, listened to almost all episodes so far. Love the content here. :)

ANM_333 ,

Highly relevant topics!

I wish I would have found this podcast sooner. I’ve been managing our reviews strategy over the past few months, and the episodes about getting reviews removed are dead-on. Document everything. Bookmark the reviews policy/content guidelines for all OTA sites (and Google). If you message support to request removal, don’t just send internal screenshots & links - include a link to their own website to show the policy that’s in violation. Search Reddit for AMAs to see if any OTA employees have shared insight on how and when they approve review removals or cancellation penalty waivers.

Mrgisriel12 ,

Best in the biz

Started listening to Tim’s podcast a couple months ago and just finished two day virtual event course which was awesome. Thanks a ton!

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