Skills for Process Optimization 2024 with Nikita Surya at Uber

Get ready for this new episode on Bots & Thoughts, featuring our special guest, Nikita Surya, Senior Manager of Strategy Operations at Uber! We had the pleasure of hosting Nikita in person at Opex in Miami, Florida, and she's here to share her insights and expertise. 👏

Nikita leads the charge in overseeing the #operationalexcellence of Uber's white-label retail last-mile delivery service, UberDirect. In this episode, we delve into using data to drive process performance, presenting #improvements and #optimizations within the framework of company culture and values. Nikita also discusses the essential skills and certifications as we step into the year 2024. 🎯


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