Small Town Big Growth: Insights from Robbie Windham on Body Shop Expansion Strategies

Do you feel it is time to expand your auto shop and don't know where to start?

In today's episode, Robbie Windham from Windham Body Shop joins us to share the blueprint of his auto shop's growth and expansion strategy. Robbie's shop is in New Albany, Mississippi, a small town of about 10,000 people; they recently doubled its size, hired internal customers for their office, parts, blueprints, and paint, got new technicians, and even added an ADAS area.

Throughout this episode, you'll hear about Robbie's expansion and growth strategies, his approach to dealing with insurance companies, and maintaining high-quality standards while adding new internal customers to his staff. Robbie also shares insights on managing a young team, how keeping an upfront communication style helped develop a culture that supported his auto shop's growth, and much more.

In This Episode, You Will Learn:

• Robbie shares some details of Windham Body Shop's expansion (2:20)
• The challenges of implementing an ADAS section (3:10)
• Training internal customers for new systems (4:40)
• Robbie talks about how he deals with insurance companies (7:20)
• The multiple benefits of upfront communication (16:20)
• What are the strategic reasons for expanding your auto shop (17:10)
• How to train and retain a young and motivated workforce (21:00)

Connect with Robbie Windham:

• Windham Body Shop
• Facebook

Let's connect:

• Website
• LinkedIn
• Facebook
• Email: info@maximumoctane.com

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