Episode 32: SOLABS Laboratory Investigation Request Process (LIR QM APP) with Gretchen Dixson

This week on the podcast, Philippe Gaudreau, the CEO and founder of SOLABS, is once again joined by frequent guest, Gretchen Dixson, the Senior Product Specialist and Head Trainer at SOLABS!

Today, they will be discussing SOLABS’ laboratory investigation request process (or LIR process). Gretchen explains how the LIR process ensures the documentation of everything within the laboratory investigation, the differences between the deviation process (in terms of capturing lab investigations) vs. the LIR process, and gives a detailed step-by-step of everything that is involved in the LIR process.

Key Takeaways:

[:25] About today’s episode.

[:36] Philippe welcomes Gretchen back to the podcast.

[:43] An update on SOLABS’ operations and podcast in response to the COVID-19 pandemic.

[2:08] About today’s topic: the LIR process.

[2:28] Gretchen explains how the LIR process ensures the documentation of everything within the laboratory investigation.

[3:10] Gretchen explains the differences between the deviation process in terms of capturing lab investigations vs. the LIR process.

[4:49] Gretchen details the steps that are involved in the LIR process.

[7:02] Gretchen explains the next steps after the laboratory incident has been reported and documented.

[8:43] Gretchen describes steps 5 and 6 of the LIR process: laboratory investigations and manufacturing investigations.

[10:06] Can additional testing be added and recorded in this process?

[12:00] Gretchen explains how this app is linked to other processes in SOLABS QM.

[13:08] Where to access the LIR QM APP user guide on SOLABS’ Knowledge Base.

[13:53] How this QM APP helps with making sure to follow-up with due dates.

[15:42] Philippe thanks Gretchen for being on the show!

[16:06] Philippe thanks listeners for continuing to tune in to the podcast.

Mentioned in this Episode:

SOLABS QM 10 Lab Investigations Process (P0055)

docs.SOLABS.com

SOLABS-Podcast@SOLABS.com 

Philippe Gaudreau on LinkedIn

Gretchen Dixson on LinkedIn