Solving Retention Issues and Amazon-Proofing Your Business with Joe Fisch of Wine Access

As the CEO of Wine Access, Joe Fisch is constantly trying to solve hard problems… like predicting the weather? On this episode, Joe explains how he and his team have worked to address all kinds of issues, from customer retention to access to exclusive supply, to, yes, forecasting the weather to optimize the supply chain. Enjoy!

Tune in to learn:

• How to overcome apprehension when moving up the corporate ladder (11:30)
• Figuring out the components behind losing customers (15:15)
• Content strategy for educating consumers (22:50)
• Behind-the-scenes stories about finding great wine (25:25)
• Supply chain and the weather (32:00)

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