Welcome to the #1 podcast for commerce teams, executives, and entrepreneurs.
Join host Stephanie Postles as she sits down with commerce leaders on the front lines of digital innovation. With guests from established enterprise companies to D2C start-ups barely out of infancy to everyone in between - you’ll get the inside scoop on what’s Up Next in Commerce.
New episodes come out every Tuesday and Thursday. Up Next in Commerce is created by Mission.org and brought to you by Salesforce Commerce Cloud.
A Front Row Seat To Gen Z and the Biggest Brands in the World
The world is changing at a pace that’s hard to keep up with. So, what a student learns to earn a degree is quickly becoming obsolete. That’s true unless you’re in Anika Sharma’s class. Anika is a professor of business and technology at NYU Stern School of Business, and she is also a General Manager and Global Client Partner for Mindtree. By having her feet in both worlds, Anika sees how Gen Z is changing in real-time and understands what brands are asking for on a day-to-day basis. She then shares that information in educational and business settings. She shared it with us, too, on this episode.
Talking TV, Streaming, and Segmentation with Fariba Zamaniyan of Xperi Corporation
Although you might think of TiVo as the DVR of days gone by, the brand is still having an impact. These days, TiVo is part of Xperi Corporation, and the data that the company gathers is making it possible for brands to understand their customers better as it relates to TV and streaming advertising. Fariba Zamaniyan, the Vice President, Advanced Media and Advertising at Xperi Corporation, discusses that and more on this episode.
Mindset Shifts for Upskilling, Hiring, Partnerships and More with Diana Haussling of Colgate-Palmolive
How you go about doing something is the greatest indicator of success. For Diana Haussling of Colgate-Palmolive, instituting the right mindset for all of her employees, partners, and vendors is step one in the recipe for success. Whether it’s upskilling your employees, hiring new talent, or partnering with agencies or vendors, Diana believes how you think about the situation and your approach to it will make all the difference.
From Lawnmower Tech to Mobile Remote Controlled Robot Stores With Dmitry Shevelenko, Co-Founder and President of Tortoise
How did technology for a lawnmower operated by remote control end up leading to mobile robot stores? Dmitry Shevelenko, Co-Founder and President of Tortoise, explains how his company landed on creating an original product — a mobile vending machine — while concentrating on last-mile delivery. He also shares how his passion for anthropology and how people behave has been a key driver in understanding customers’ behaviors to increase revenue.
Personalizing Experiences and Building Communities with Nick James of Blue Buffalo
People love their pets. That’s a universal truth that Nick James uses as his north star while working as the Senior Director of Consumer Experience at Blue Buffalo. That’s where the universality ends, though. Pet parents, just like consumers in all industries, are individuals with specific needs, and brands have to create experiences and implement technology to make every customer journey as personal as possible. Here, Nick explains what that personalization looks like at Blue Buffalo.
Can A Robot Help Make You A Better Burrito? Nicole West of Chipotle Has The Answer
When you think about quick-service restaurants like Chipotle, you might not always think they are on the cutting edge of innovation. But Nicole West, the VP of Digital Strategy & Product at Chipotle, says that’s not the case. In fact, Chipotle is making investments in robotics and AI in incredible ways to create the best possible experience in-store, online, and at all digital touchpoints. How? Find out on this episode.
Love the content
Content is forward thinking with a host who asks the right questions based on the person being interviewed.
Rad mission. Rad host. Rad content. Must listen and subscribe! Stephanie and team are bringing the heat with this :) 💥💥
Thoughtful + Easy to digest
This podcast finds a great balance between getting into the weeds and tactics with great leaders, but also keeping things well paced and edited so you can pick up something new or two next time you’re on a walk. I love hearing from founders in totally different categories and stages, and seeing how Stephanie can guide them to share their thought processes and other things that are universal. Plus, the conversations are just fun to listen to!