37 episodes

Welcome to Stepping into YOUR Leadership, the podcast where you will learn practical strategies and hear fun stories of management pitfalls or disasters to help you find some inspiration along your leadership journey. Every episode, I, along with a special co-host will focus on one specific area of leadership. It will be a mini-leadership lesson that will pack a major punch. So start learning along with us and STEP into your leadership to make a positive change in your life and in the world.
Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.
In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively,  and empower themselves and others to achieve success
Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.

Stepping Into your Leadership The Leadership Program

    • Business
    • 5.0 • 22 Ratings

Welcome to Stepping into YOUR Leadership, the podcast where you will learn practical strategies and hear fun stories of management pitfalls or disasters to help you find some inspiration along your leadership journey. Every episode, I, along with a special co-host will focus on one specific area of leadership. It will be a mini-leadership lesson that will pack a major punch. So start learning along with us and STEP into your leadership to make a positive change in your life and in the world.
Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.
In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively,  and empower themselves and others to achieve success
Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.

    #30: Unwrapping the SCARF Model: Leading with Emotional Intelligence

    #30: Unwrapping the SCARF Model: Leading with Emotional Intelligence

    Embark on an enlightening journey into the world of leadership psychology with our latest episode of "Stepping into Your Leadership," featuring the insightful guest Elaine Porcher. Dive deep into the SCARF model—an acronym for Status, Certainty, Autonomy, Relatedness, and Fairness—which serves as a framework to understand key emotional triggers in workplace dynamics. Learn how addressing and balancing these factors can greatly improve motivation, cooperation, and overall job satisfaction.
    In this episode, Elaine shares compelling personal anecdotes and the impactful benefits she experienced from autonomy in her career. Christine Courtney, your host, enriches the conversation by linking these concepts to intrinsic motivation factors discussed in Daniel Pink’s renowned book, "Drive." Together, they explore practical strategies to foster an environment of trust, belonging, and fairness, especially in remote work settings.
    From delving into the nuances of status and its influence on team interactions to strategies fostering certainty through clear communication, this discussion is packed with valuable insights. Whether you're a new manager or a seasoned leader, understanding and implementing the principles of the SCARF model can set you on a path to more effective and empathetic leadership.
    Tune in to "Unwrapping the SCARF Model: Leading with Emotional Intelligence" and empower yourself to create a more motivated, engaged, and harmonious workplace.

    Books:
    Your Brain at Work:
    Quiet Leadership
    Listen to Strength Finder Podcast

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    • 37 min
    #29: Why Customer Service is Everyone's Job

    #29: Why Customer Service is Everyone's Job

    In this enlightening episode of our podcast, join Christine and special guest Erika Petrelli as they delve into the indispensable role of customer service in organizational success. Discover why customer service shouldn't be confined to a single department but should be a universal responsibility across all levels of an organization. Through engaging stories and examples, such as the remarkable customer service experience at the Indianapolis Motor Speedway, they highlight how exceptional service can transform customer relations and bolster brand loyalty. Learn practical tips on how every employee can contribute to and enhance the customer experience, linking employee actions directly to organizational values and customer satisfaction. Don't miss this essential conversation that could redefine how you view leadership and customer interaction in your professional life.


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    • 39 min
    #28: Cultivating Leaders Within: The Strategic Edge of Internal Promotions

    #28: Cultivating Leaders Within: The Strategic Edge of Internal Promotions

    Overview:
    Join host Christine Courtney and guest Tom Armstrong as they explore the strategic advantages of internal promotions over external hires. This episode delves into compelling data from the Wharton School at the University of Pennsylvania, offering insights into cost efficiency, performance evaluations, and employee retention associated with promoting from within.
    What You Will Learn:
    Economic Benefits of Internal Promotions:Understanding the cost differences between internal promotions and external hires.Insights into the hidden costs of external recruiting.Performance and Retention:How internal promotions impact employee performance and organizational loyalty.Comparative analysis of performance evaluations between internal and external hires.Strategies for Developing Internal Talent:Practical tips for identifying and nurturing potential leaders within your organization.How to implement a successful leadership development program.Cultural Impact:The role of internal promotions in fostering a positive workplace culture.Real-life examples of successful internal growth strategies.Featured Resources:
    Wharton School Study on Hiring Practices: Click Here
    Connect with Us:
    Follow us on LinkedIn: Click HereSubscribe to our newsletter for the latest episodes and exclusive content.
    Call to Action:
    If you found this episode enlightening, please share it with your network, and don’t forget to subscribe for more insights on leadership and professional growth.
    For more episodes and information on our podcast, visit Our Podcast Homepage.
    Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success
    Use the code PRESALE to save 10% off.


    Hosted on Acast. See acast.com/privacy for more information.

    • 44 min
    #27: Mentoring for Leadership: Strategies for Success with Meher Rabbani

    #27: Mentoring for Leadership: Strategies for Success with Meher Rabbani

    In this enlightening episode of "Stepping into Your Leadership," we're thrilled to welcome Meher Rabbani, a renowned global leader in human resources and emotional intelligence. Meher brings her wealth of experience in creating high-performance cultures and her passion for mentorship to the forefront of our discussion.
    Mentorship is more than just guidance; it's a pivotal element in personal and professional development. Meher shares her personal journey, emphasizing how mentorship has played a crucial role in shaping her career. From defining mentorship to exploring its impact, this episode is a treasure trove of insights for anyone looking to grow through the power of mentoring relationships.
    Meher and host Christine Courtney delve into the essence of effective mentorship, distinguishing it from other forms of work-related support. They discuss the importance of being intentional in your mentorship journey, whether you're seeking a mentor or offering guidance to others. With practical advice and real-world examples, this episode is a guide to harnessing the potential of mentorship to foster growth and success.
    References & Resources:
    "Mentoring 101" by John C. Maxwell: A concise guide by leadership expert John C. Maxwell, offering foundational insights into the practice of mentoring."Lean In: Women, Work, and the Will to Lead" by Sheryl Sandberg: Sandberg's book includes compelling chapters on mentorship and its significance in professional advancement, especially for women."The Elements of Mentoring" by W. Brad Johnson and Charles R. Ridley: A comprehensive exploration of the critical components and practices that make mentorship work.Join us as we uncover the magic of mentorship with Meher Rabani. Whether you're already a mentor, seeking one, or simply interested in the concept, this episode offers valuable perspectives and advice to enhance your understanding and practice of mentorship.
    Listen, learn, and let us know your thoughts!
    For more episodes and information on our podcast, visit Our Podcast Homepage.
    Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success
    Use the code PRESALE to save 10% off.


    Hosted on Acast. See acast.com/privacy for more information.

    • 29 min
    #26: Corporate Social Responsibility: Making a Difference with Wendell Ramsey

    #26: Corporate Social Responsibility: Making a Difference with Wendell Ramsey

    In this enlightening episode of "Stepping into Your Leadership," host Christine Courtney welcomes Wendell Ramsey, a beacon of community and school partnerships, to the Leadership Lounge. With over 25 years of collaboration, Christine and Wendell delve into the heart of corporate social responsibility (CSR) and its transformative impact on schools and communities.
    Wendell Ramsey, serving as the Senior Director of School and Community Partnerships, shares his journey from a curious observer to a pivotal figure in fostering educational and community development. His work, particularly in New York City public schools, exemplifies the essence of CSR, extending beyond profit to positively influence the surrounding world.
    This episode explores various facets of CSR, including environmental, philanthropic, ethical, and economic initiatives, and how companies can engage in meaningful contributions. Wendell highlights remarkable partnerships with organizations like Gap and Bombas, showcasing how targeted assistance can meet immediate needs and foster a culture of care and gratitude within communities.
    Listeners will be inspired by stories of corporate generosity, from providing essential clothing to supporting athletic programs with Adidas, illustrating the profound impact of thoughtful engagement. The conversation also touches on the importance of internships, mentorship, and direct community involvement, offering listeners a blueprint for actionable CSR strategies.
    "Stepping into Your Leadership" not only sheds light on the significance of corporate social responsibility but also serves as a call to action for businesses and individuals alike to contribute positively to society. Wendell's insights and experiences underscore the potential for corporate initiatives to catalyze lasting change, making this episode a must-listen for anyone looking to make a difference through leadership and social responsibility.
    References to Highlight:
    Gap and Bombas: Examples of corporations directly impacting school communities through donations.Adidas Legacy Program: A case study in supporting non-elite sports programs, demonstrating the power of corporate sponsorship in leveling the playing field for underprivileged youth.My Brother's Keeper Initiative: An initiative started by President Obama, emphasizing the societal responsibility to care for and support each other, particularly highlighted through Wendell's work.Donors Choose: Mentioned as a platform for supporting teachers and classrooms directly, encouraging listeners to contribute to local educational needs.Join us in the Leadership Lounge as we explore the impactful world of corporate social responsibility with Wendell Ramsey, and discover how you can step into your leadership role by supporting the communities that shape our future.
    For more episodes and information on our podcast, visit Our Podcast Homepage.
    Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success
    Use the code PRESALE to save 10% off.

    Hosted on Acast. See acast.com/privacy for more information.

    • 31 min
    #25: Dream, Realize, Criticize: Innovating with Disney's Legendary Model

    #25: Dream, Realize, Criticize: Innovating with Disney's Legendary Model

    In this enlightening episode of "Stepping Into Your Leadership," join our host Christine as she welcomes back the ever-inspirational Erica Petrelli, by popular demand, for a deep dive into one of the most iconic creative problem-solving methodologies out there—the Dreamer, Realist, Critic model, famously attributed to Walt Disney and his team of Imagineers.
    Discover how this legendary approach to collaborative planning and innovation has not only shaped the magic of Disney but also how it can be applied to foster a culture of learning and creativity in your own workplace. Whether you're leading a team, part of one, or navigating the creative process solo, this episode is packed with actionable insights, practical tips, and engaging stories that will inspire you to think differently about problem-solving and team dynamics.
    What You'll Learn:
    The origins and components of the Dreamer, Realist, Critic model.Real-life applications of this model within teams and individual projects.Strategies for implementing this creative process in your workplace.The importance of embracing diverse perspectives for innovation.Erica shares her firsthand experiences with the model, offering listeners a unique perspective on its transformative power. Plus, don't miss the engaging discussion on the similarities and differences between this model and other creative methodologies, including Edward de Bono's Six Thinking Hats.
    Ready to bring a little Disney magic into your work and life? Tune in to this episode of "Unleashing Creativity: The Disney Way" and start transforming the way you approach creativity and collaboration.
    Links & Resources:
    Strategies of Genius by Robert DiltsEdward de Bono's Six Thinking HatsMore about Erica Petrelli and her workFor more episodes and information on our podcast, visit Our Podcast Homepage.
    Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off. In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success
    Use the code PRESALE to save 10% off.

    Hosted on Acast. See acast.com/privacy for more information.

    • 39 min

Customer Reviews

5.0 out of 5
22 Ratings

22 Ratings

IAE13 ,

A much-needed resource for leaders and managers

Such a great podcast on leadership. Interesting, relatable, wise, and entertaining.

MFlow::: ,

An A+ podcast.

Christine Courtney is charismatic and insightful. Looking forward to more from her.

Director Dee123 ,

Real world leadership lessons for real managers

I appreciate Christine’s ability to share real vulnerable moments and mistakes in her leadership journey to emphasize the lessons. So refreshing! Wish more were available immediately!!

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