Talking product refunds at Used Car Week

We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another conversation about product refunds — perhaps one of the most complex parts of auto finance. Nancy Coleman of Stellantis Financial Services and John Elias of Allied Solutions described why product refunds can be so complicated when a repossession or total loss happens with a vehicle and why industry collaboration is needed.