88 episodes

The communication Solution is all about changing the way we see communication. We teach and train evidence based communication skills that increase engagement, decrease resistance and move conversations forward in a productive manner. Creating values based conversations to align behavior with values, which is often referenced as Motivational Interviewing, a behavior change communication method. We discuss using these skills in behavior change conversations, as well as in everyday life. Who doesn't want someone to walk away from a conversation with them feeling heard and understood? Listen up, you might fall in love with this process just like we all have!

The Communication Solution The IFIOC-Casey Jackson

    • Education
    • 4.8 • 9 Ratings

The communication Solution is all about changing the way we see communication. We teach and train evidence based communication skills that increase engagement, decrease resistance and move conversations forward in a productive manner. Creating values based conversations to align behavior with values, which is often referenced as Motivational Interviewing, a behavior change communication method. We discuss using these skills in behavior change conversations, as well as in everyday life. Who doesn't want someone to walk away from a conversation with them feeling heard and understood? Listen up, you might fall in love with this process just like we all have!

    Exploring Advanced MI Concepts with a Clinical Director in Behavioral Health (Part II)

    Exploring Advanced MI Concepts with a Clinical Director in Behavioral Health (Part II)

    We hope you found value in part one of this podcast. Thank you for joining us for this second segment. We talked about motivational interviewing in behavioral health and so much more. You can find it here.







    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.







    Today we continue with our very special guest, Aly Gibson, the director at Frontier Behavioral Health, a community behavioral health organization. We continue to talk with her about Motivational Interviewing concepts.







    In this episode, we discuss:









    Getting behavior in line with values







    Developing different pathways in the brain







    Acknowledging other people’s experiences







    Looking at trauma from a power and privilege perspective







    Delivering MI concepts on a broader scale







    The thinking Cortex part of our brain.







    Focus and motivation







    Stress and ambivalence







    Using MI on yourself







    Getting clear on who you are







    Cultural differences







    How does communication impact the human brain







    Difficulty maintaining access to a naive brain







    Reflective listening and empathy skills







    Aligning behavior with values







    Moving forward vs. staying stuck







    And so much more!









    You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!







    This is part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.







    Join MI PLUS+







    Want a transcript? See below!







    We hope you found value in part one of this podcast. Thank you for joining us for the second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host. Danielle Cantin here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world.Oh, I love that. I love that you're a mix of all of it. And it is, I laugh sometimes cuz there's a couple of phrases I keep reminding myself of. Feels ain't real. . Yeah. Really? Yeah. Aren't real. And so I have to remind myself of that and then I also love that. Okay, cool.Danielle, this is awesome. That sucked. And, you've got 10 minutes to have like a full on pity party. . Yes. And like putting it in a container of time or something can remember. I'm so glad I'm not the only person that does that. I literally am like, okay, timer set. Okay. Yes. And we're done. Like, let's move forward.That reminds me of a one-liner and a conference. I heard, there was this activity we did. The facilitator said, we're gonna allow you to whine, but we don't allow you to marinate in it. So and I lo I just love that, that it's like, yeah, you can, you can get it out and then you're done. Like there's no marination.

    • 28 min
    Exploring Advanced MI Concepts with a Clinical Director in Behavioral Health (Part I)

    Exploring Advanced MI Concepts with a Clinical Director in Behavioral Health (Part I)

    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. This is part 1 of two part podcast about motivational interviewing in behavioral health. Today we have a very special guest, Aly Gibson, the director at Frontier Behavioral Health, a community behavioral health organization, and we’re talking about Motivational Interviewing Concepts.







    In this episode we discuss:









    Casey’s professional relationship with Aly Gibson







    Aly’s role at Frontier Behavioral Health as the Director of Child and Family Outpatient Downtown and the WISE Program, a wraparound with Intensive Services for Youth







    Aly’s work with the youth Medicaid population ranges from very acute to very severe issues







    Aly’s very first train trainer training with Casey







    How Motivational Interviewing is part of Aly’s life now







    How MI helped Aly feel less stressed, less torn in all directions, and more confident







    Alignment with deeper values







    The four processes in the third edition of Miller and Rollnick’s Motivation book







    The World Values Index







    The whole Focus Mountain concept







    Goals and ultimate values







    The behavior is in alignment with values







    Life’s complexity







    Executive functioning







    Resistance and sustained talk







    Emotional reactions







    Delusional happiness and connection







    Quality of life and relationships







    And so much more!









    You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!







    This has been part one of a two-part podcast. We hope you’ll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.







    Join MI PLUS+







    Want a transcript? See below!







    Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.Welcome to the communication solution that will change your world. Hi listeners, this is Danielle Canton. We are here with the Communication Solution Podcast with Casey Jackson and John Gilbert, and we're here to talk about motivational interviewing. It is has become one of my favorite topics. This approach is being used to transform companies, help so many people in this episode Today, what I wanted to do, Casey and John, is dive in a little bit as you're experts in motivational interviewing, helping companies.How do you actually use this approach in your personal life? Is it possible to use motivational interviewing for your personal growth and development? I'm kind of a geek around stuff like that, so I learn about this and I'm like, I wanna use it on myself and everybody I know. So it's, you know, I would almost differentiate between using it on ourselves and using it for, you know, when you're communicating with other people.

    • 27 min
    How to use Motivational Interviewing (MI) for your personal growth and development (Part_II)

    How to use Motivational Interviewing (MI) for your personal growth and development (Part_II)

    We hope you found value in part one of this podcast. Thank you for joining us for this second segment. 







    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.







    Today we discuss motivational interviewing for personal growth and development.







    In this episode we discuss:









    Motivational interviewing approach for our own growth







    Personalities 







    Pre-thinking about change







    Self-reflection







    Behavior change 







    Resistance or pushback 







    Blaming and excuses







    Dunning Kruger effect 







    Values and behavior







    Reconciliation







    Motivational Interviewing and Cultural Constructivism 







    Stress and pressure 







    Difference between coping and navigating skills 







    Peace of mind and fulfillment in life







    Context and culture







    Blueprint and structure 







    And so much more!









    You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!







    This has been part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keep changing the world.







    Join MI PLUS+







    Want a transcript? See below!







    We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host. Danielle Cantin here at the Institute for Individual and Organizational Change, otherwise known as IFIOC.







    We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hello, welcome everyone to the Communication Solution Podcast with Casey Jackson and John Gilbert.







    I am Danielle Canton, and I'm thrilled to be here. We had another podcast where we dove into how do you use, is it possible to use motivational interviewing for your own personal growth and development? And if you didn't listen to the previous podcast, yes. The answer is yes. Oh my gosh. It's gonna be essential, and it's so.







    such an incredible approach, but what that did was really reveal how much more there is to talk about this. Yes. So Casey and John, you're here. Let's dig in and what else can we explore around this idea of really using, motivational interviewing to help us in our, our own growth? John, I'm gonna kick it straight to you.







    You had 15 different thoughts when we're wrapping up, so I'll let you just start unfolding all 15 . Oh, we'll see how clear I can be. But Casey, you had talked about culture, you had talked about blaming outside of yourself, and what went through my mind too is this thing of certain personalities are gonna be more apt...

    • 21 min
    How to use Motivational Interviewing (MI) for your personal growth and development (Part I)

    How to use Motivational Interviewing (MI) for your personal growth and development (Part I)

    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.







    Today we discuss motivational interviewing for personal growth and development.







    In this episode we discuss:









    Motivational interviewing approach for personal growth and development







    Behavior alignment with values 







    Viable core constructs within motivational interviewing 







    The importance, confident ruler 







    Lifestyle Commitment 







    Choices and behavior change







    Method of communication







    Health and wellbeing







    Values and goals







    Social-cultural perspective







    Potential for conflict and growth







    Decision making







    Creating resistance







    Relationships and parenting







    Control and alignment







    Ambivalence







    Blueprint or structure for life







    And so much more!









    You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!







    This has been part one of a two-part podcast. We hope you'll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keep changing the world.







    Join MI PLUS+







    Want a transcript? See below!







    Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.







    Welcome to the communication solution that will change your world. Hi listeners, this is Danielle Canton. We are here with the Communication Solution Podcast with Casey Jackson and John Gilbert, and we're here to talk about motivational interviewing. It is has become one of my favorite topics. This approach is being used to transform companies, help so many people in this episode Today, what I wanted to do, Casey and John, is dive in a little bit as you're experts in motivational interviewing, helping companies.







    How do you actually use this approach in your personal life? Is it possible to use motivational interviewing for your personal growth and development? I'm kind of a geek around stuff like that, so I learn about this and I'm like, I wanna use it on myself and everybody I know. So it's, you know, I would almost differentiate between using it on ourselves and using it for, you know, when you're communicating with other people.







    I what I'll just kinda launch with my thoughts and John dive in. In terms of, if you break it down to the basic construct of motivational interviewing, it is, is behavior in alignment with values. So if you just take it there, then motivational being itself gets into how do you communicate to orchestrate that, facilitate that.







    For long-term sustained behavior change.

    • 24 min
    Looking at the tragedy in Idaho through the lens of MI(Part _ II)

    Looking at the tragedy in Idaho through the lens of MI(Part _ II)

    We hope you found value in part one of this podcast. Thank you for joining us for this second segment. 







    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.







    Today we continue to focus on the unfortunate murders in Idaho, at the University of Idaho, through the lens of motivational Interviewing.







    In this episode tragedy in Idaho through the lens of Motivational Interviewing, we discuss:









    Compassion when living with trauma







    The University of Idaho's situation







    Compassion from an MI perspective







    Primary trauma and secondary trauma 







    Compassion distinguished from empathy







    Perspective of law enforcement 







    Law enforcement survival in civilian survival and community safety







    The difference between reflective listening and high accurate empathy







    Human thought and behavior







    Extremely complex, high pressured situations 







    Strategically responding to language







    Evidence-based practices that change data 







    Vision and mission statements







    How to get behavior in line with values







    Looking at the human brain from a different perspective







    Gratification







    Job satisfaction







    And so much more!









    You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!







    This is part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that’s CASEY@IFIOC.COM. For more information or to schedule a training visit if IFIOC.com until our next Communication Solution podcast keep changing the world.







    Join MI PLUS+







    Want a transcript? See below!







    We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC we love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world.







    What's going through my mind is this thread that Casey, to me, you just brought up with a secondary trauma.







    It's like, how do you, regardless of of the work, it could be a officer that's dealing with this level of stress. It could be a mental health social worker dealing with secondary trauma. How do you have compassion in your work when you're constantly you know, a sense of feeling the trauma or actually traumatized with a secondary trauma. it's so different to live it versus talk about it on like a podcast like this. And I want 'em to just bring that up because mi is a way of, of expressing compassion for another human being. You could say, well, I'm expressing compassion by pulling them off of the bridge.

    Looking at the tragedy in Idaho through the lens of MI(Part _ I)

    Looking at the tragedy in Idaho through the lens of MI(Part _ I)

    Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert, and Danielle Cantin. We love talking about Motivational Interviewing and improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about a tragedy in Idaho, current events focusing on the unfortunate murders in Idaho, at the University of Idaho, through the lens of motivational Interviewing.







    In this episode tragedy in Idaho through the lens of Motivational Interviewing, we discuss:









    Casey’s consulting with the hostage negotiations team on a monthly basis







    The scenario of what happened at the University of Idaho







    The phenomenal podcast with Lieutenant Steve Wall from the Spokane Police Department







    Difficulties of finding a jury in those situations 







    Stress, frustration, exhaustion, and anger







    The human brain and the choices that it makes 







    Casey’s work doing substance use treatment in state and federal prisons







    Difference between behavior and intention







    Ambivalence and remorse







    Social conscience







    Premeditation







    How to get better outcomes







    Law enforcement, MI and de-escalation







    Individual mindsets







    Grief and empathy







    Stress and trauma







    Emotions and control







    And so much more!









    This is part one of a two-part podcast. We hope you’ll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that’s CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keeps changing the world.







    Join MI PLUS+







    Want a transcript? See below!







    Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations. And the communities they serve. Welcome to the communication solution that will change your world.







    Hi, and welcome to the Communications Solutions Podcast with Casey Jackson and John Gilbert. I'm your host Danielle, and we actually wanna take a look at motivational interviewing through. Through a lens of current events. So often as a newbie to motivational interviewing, I find myself applying it to everything in business, in mental health, in every area of life. And of course, what comes to mind is current events, things that are in the news, things that are top of mind, creating conversations out there in the world and, and concern. So I recently heard, in terms of a current event about, Someone reaching out to you, Casey, and you've been hired to consult with the hostage negotiation team and I was wondering if you'd be willing to dive in and talk a bit through, talk a bit about the unfortunate murders in Idaho, at the University of Idaho and what's happening there, and kind of talk to us about that situation through the lens of motivational Interviewing.







    It's, I mean, it's just such a complex concept. So yeah, I think it's fairly fresh in my mind for multiple reasons. You know, I just was asked to join this monthly,

Customer Reviews

4.8 out of 5
9 Ratings

9 Ratings

kelly.stenka ,

Motivational Interviewing is nothing short of amazing

This content is so refreshing. If you find yourself always “reacting” or trying to “fix” people’s perceived problems and you don’t ever really feel like you’ve helped, you need to listen to this. Whether you use MI in a leadership/work setting, at home, with a spouse, etc., it will allow for better, open, honest communication and create such a better environment to be a part of. Thank you guys for sharing this awesome information. We’re all better because of it.

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