43 episodes

The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

The Customer Success Podcast Gainsight

    • Business
    • 4.7, 44 Ratings

The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

Customer Reviews

4.7 out of 5
44 Ratings

44 Ratings

SanBaek ,

The best podcast so far for any business professional who wants to understand customer

What made Amazon successful is there customer obsession. The growing SAAS industry is calling for new role of CS, CX and I couldn’t find a better resource than this to learn what’s happening in the industry. It’s so succinct, efficient, to the point, and full of inspiration.

bowlmaster07 ,

Improving Yourself Comes Easy

I have been listening so The Customer Success Podcast since it's first episode in 2017. Its always been informative and intriguing. There have been several great sessions. My personal favorite was Nick's conversation with Geoffrey Moore. It really gave me insights into how I could improve our execution of Customer Success.

Awesome0945683 ,

All Things Customer Success

This is a must-listen for all CS and CX professionals.

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