The Exchange

Love listening to this podcast! Alex and Tim bring in incredible brands to speak. I’ve learned so much each time and keep applying to our brand strategy.

I can’t count how many podcasts are out there on e-commerce that go a mile wide but an inch deep on a subject. The Exchange mixes it up. It addresses an aspect of Ecom that doesn’t get talked about in public as much. And that’s post-purchase. What happens after a brand gets a new customer. What then? Tim and Alex have brought on guests that share deep insight into how the future of brands need to think about building a brand and creating connections with their customers that go beyond a single purchase.

I'm in constant search for the right mix of tactical and useful knowledge as well as the high level strategic perspective. this show has that blend, and some interviews with folks who are in the trenches and live to tell their stories ;-)

Great perspective on growing your eCommerce business through the most important metric - retention!