The GBS Masterminds Podcast

HighRadius
  • 5.0 (9)
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The GBS Masterminds Podcast

Why is it that some global shared services functions add massive value and others are scrapped after just a few months? And what makes the people that lead those successful functions tick? We spend a lot of time thinking about how to build effective shared services functions and right now there is no common platform that brings the best of GBS together. And that’s why we’re starting The GBS Masterminds Podcast. Every two weeks, HighRadius CEO: Sashi Narahari invites highly successful GBS leaders to share their stories, learnings, and unique experiences. In candid and crisp 18-minute conversations, GBS leaders share answers to the most pressing problems facing shared services executives today.

  1. BPO vs. Captive - What's Best for Your Business?

    12/28/2023

    BPO vs. Captive - What's Best for Your Business?

    Join us with Candace Dingmann, a seasoned Army veteran and Global Shared Services Leader for Organon. Gain insights into the future of Business Process Outsourcing, BPO workings, and key advantages like labor cost arbitrage. Whether you're looking to establish internal shared services or considering outsourcing your business processes, this episode provides actionable insights and real-world examples to help you make informed decisions.

    14 min
  2. Leapfrogging to Outcomes: Skipping SLAs to Jump Maturity Curves

    12/19/2023

    Leapfrogging to Outcomes: Skipping SLAs to Jump Maturity Curves

    Join Jodi Dudley, CEO and Executive Director at Ford Business Solutions, in a thought-provoking discussion as she reveals game-changing strategies to thrive in today's dynamic landscape. From hybrid operating models to skipping the SLAs, and even leapfrogging maturity curves, Jodi shares her invaluable insights on maximizing the value of GBS. Plus, don't miss Jodi's intriguing future predictions of Business Process Outsourcing (BPOs).

    18 min
  3. The Back Office Trap: GBS Survival at Stake

    11/29/2023

    The Back Office Trap: GBS Survival at Stake

    In this interesting podcast episode, you'll hear from Dr. Turan Sahin from Allianz Services. He shares some valuable insights on how GBS can really excel in today's cutthroat business world. Dr. Sahin dives into the topic of why it's crucial for GBS to have an entrepreneurial spirit. He also sheds light on effective methods for finding and keeping top talent, and emphasizes the importance of GBS being seen as a trusted "doctor" for businesses, rather than just a behind-the-scenes cost center. It's an episode you won't want to miss!

    15 min
  4. GBS Needs to Earn Its Seat at the Table

    11/17/2023

    GBS Needs to Earn Its Seat at the Table

    Join Sameer Jalundhwala, SVP, GBS at NTT Ltd. as he discusses why GBS leaders should act like entrepreneurs, focus maniacally on internal transformation and earn their seat at the table in this insightful episode.

    15 min
  5. Opportunistic vs. Strategic: The Dilemma of External GBS

    11/10/2023

    Opportunistic vs. Strategic: The Dilemma of External GBS

    Explore the future of sustainable GBS with Jan Nikus, VP of GBS at KONE. Join us as we discuss strategic focus, talent, and more.

    15 min
  6. Navigating the IT-GBS Relationship: Challenges and Solutions

    10/25/2023

    Navigating the IT-GBS Relationship: Challenges and Solutions

    Join us in bridging the gap between IT and GBS for successful technology transformation. Explore the dynamics between IT and GBS leaders as CIO Jennifer Crites and VP-GBS Amit Yadav navigate tech decision-making. Gain valuable insights on RPA and discover effective budget strategies and value measurement. Tune in to this informative podcast episode and unlock the keys to IT-GBS collaboration.

    23 min
  7. Saying 'Yes, and': How Modern CIOs Are Changing the Game

    10/19/2023

    Saying 'Yes, and': How Modern CIOs Are Changing the Game

    Discover why Filippo from Reckitt believes in answering questions with "Yes, and..." and how Lars from Fresenius Kabi views GBS as more than just the "Office of the Fairytale." Get ready for an in-depth conversation on RPA, budget allocation, and the critical art of selecting the right technology partners.

    22 min
  8. Efficiency, Alignment, and Innovation: The IT-GBS Nexus Unveiled

    10/17/2023

    Efficiency, Alignment, and Innovation: The IT-GBS Nexus Unveiled

    Unlock the secrets of successful IT-GBS collaboration! Join our podcast as CIO Rogério Peres from JBS USA and GBS leader Sumit Mitra from Tesco share insights on strategic alignment, budget management, and more.

    25 min
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5
out of 5
9 Ratings

About

Why is it that some global shared services functions add massive value and others are scrapped after just a few months? And what makes the people that lead those successful functions tick? We spend a lot of time thinking about how to build effective shared services functions and right now there is no common platform that brings the best of GBS together. And that’s why we’re starting The GBS Masterminds Podcast. Every two weeks, HighRadius CEO: Sashi Narahari invites highly successful GBS leaders to share their stories, learnings, and unique experiences. In candid and crisp 18-minute conversations, GBS leaders share answers to the most pressing problems facing shared services executives today.

Information

  • Creator
    HighRadius
  • Years Active
    2021 - 2023
  • Episodes
    49
  • Rating
    Clean
  • Copyright
    Copyrights © 2024 All Rights Reserved by HighRadius
  • Show Website
    The GBS Masterminds Podcast

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