Today on the IC-DISC Show we're talking with John, Clive, and Kelly Hess from CompuCycle in Houston. John started in the metals business in South Africa back in 1966, came to the US in 1986 to run a brass and copper distribution company, and spun off a small scrap division that eventually became CompuCycle. Clive joined in 1996 fresh out of U of H. Kelly came aboard in 2013 from the nonprofit world and now runs the company as CEO. Three decades later they're processing 40,000 pounds a day and hold more certifications than any other electronics recycler in Texas. In this conversation, the Hess family talks about the moment the Basel Accord shut down their entire plastics market overnight, why they think scrap metal companies handling electronics is now a liability risk for corporate customers, and how they built their own plastic washing line to solve a problem the rest of the industry was still struggling with. Kelly also shares a partnership they've built with Pearland ISD that turns scrap dismantling into job training for autistic students ages 18 to 22. Whether you're in recycling or not, the Hess family's thinking on running a multigenerational business, earning certifications most competitors won't bother with, and treating customer problems as a moat instead of a cost is worth your time. SHOW HIGHLIGHTS How John Hess went from manufacturing copper ingot in South Africa in 1966 to building Houston's largest electronics recycler Why being R2 certified isn't enough, and what Compu-Cycle did after watching certified downstreams still send material to landfills The day the Basel Accord shut down their entire plastics market overnight, and how they engineered their way out Why scrap metal companies handling electronics has become a liability risk for their corporate customers The partnership with Pearland ISD that turns scrap dismantling into job training for autistic students What changed when Kelly came in from the nonprofit world and the family started hiring people smarter than themselves Contact Details LinkedIn - Gordon Driscoll LINKS Show Notes Be a Guest About IC-DISC Alliance About CompuCycle John HessAbout John Kelly HessAbout Kelly Clive HessAbout Clive TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Well good morning. So this is my first time. I've had three guests on the podcast at one time. We have John Hess, we have Kelly Hess, and we have Clive Hess. So where are you all, calling into from today? what part of the world are you all in? Where now? John: We, I'm a responder. We're in Houston, Texas. Dave: Okay. And so am I. So that's, that is good. what I wanna talk about, and the reason we're doing the three person interview is the company Compus Cycle has been in business a little over 30 years, is that right? Kelly: 30 years to this? 2026 is our 30th anniversary, so we're really excited. Dave: That is awesome. and so what I wanna do, I want to go to the far origin of comp cycle, which really starts with John. So what I'd like to do is just start off with a little background on John and his entrance and experience in the scrap metal industry. So John, where are you? What part of the world do you hail from? John: Originally South Africa and have been in the metal business all my life. started in, at the age of 23 in 1966. Go back a long way. Dave: Okay. And, and then you're in the metals business, Ferris, non Ferris, John: right? we, I was, we were ingot manufacturers. We manufactured copper and aluminum based ingot for the foundry industry. And, got into the. Computer business, way back in about 1975 when we imported a, a machine for stripping cables and Okay. This machine also had the capability of shredding,computers of the old mainframe computers. Of course, there were no PCs at that time. Yes, of course. So that was my introduction to computers. Dave: Okay. So you're,you're getting into the computer, so we're talking if I'm doing my math right, that was about 50 years ago that you're involved in the shredding, chopping cable, shredding mainframe computer components. Is that about right? John: That's about right. Yep. Dave: Okay. And then how did we get from there to Compu cycle? John: Well, in 19. In 1966, I was offered an opportunity to come to, sorry, I'm getting myself messed up. It was 1986 that I had an opportunity to come to the United States to manage a company that distributed bras and copper bars and rods. Dave: okay. John: And we, while whilst there, I started a scrap division and that scrap division eventually became Compus Cycle. Okay. Right. Dave: Okay. So did, so was Compus Cycle like a literal spinoff from that company or was, did the idea come to you while you were there and you started a completely separate company? John: Well, we started it as a spinoff of that original company and, after a few years of running that business, I decided to leave the parent business and, get comp cycle going on its own. comp cycle started in the 1990s, as, A computer processing facility. Dave: Okay. And what does the name mean? John: What, what would the, what does the name mean? Dave: Yeah, I'm guessing it, it's like computer recycling that they John: kinda, yeah, computer cycle. we were largely in the scrap processing business at that time, but occasionally found product that was resalable and. okay. We actually repaired that and resold it. and that is how comp cycle began its existence, and it become a whole lot more sophisticated, over the years. Dave: Okay. Now, when you launched it, were Clive and Kelly involved at that time? John: Clive became involved. Clive, I can't remember the year. When was it? Dave: Yeah. Clive: I was involved, Kelly in 1996, I believe I was involved. Yes. And Kelly became involved in 2013. Was it 2013? Kelly: It's in 14 years. Believe it or not. Clive: Yeah, Kelly: 14 years. Dave: yeah, Kelly couldn't have, obviously Kelly couldn't have been involved from the beginning because she would've been in elementary school 30 years ago. Kelly: Well, no, I was that when he said, John said 50 years. I was like, okay, well that's exactly my whole life livelihood. And then, but yeah, no, Clive, I think, funny enough, we were dating when you were involved in Compu Cycle, but It was great though because Clive graduated. Well, you tell your story. You graduated from U of H and then jumped in. Clive: Yeah, I graduated, got involved and, we were, as my dad mentioned, primarily doing electronic scrap. and it evolved. it was really interesting. Back then there were very few companies doing what we were doing. And so not really knowing how to do what we were doing, we could survive and, we, we were scrapping mostly for the metal and precious metal recovery. Okay. Dave: And Clive: evolved into harvesting components, reselling the components, and then the refurbishing of equipment. On a very basic level, reselling it. And,as mentioned today, we are far more sophisticated than what we used to be 30 or 25 years ago. so it, it's, it, it grew from a very small business into a, today we're, we are a very. nice mid-size company. In our industry, John: we like to think of ourselves as the most dominant computer processing facility in, certainly in Houston and probably in Texas. Dave: Okay, so Clive, when you joined. I'm guessing it was a cushy job. You're the boss's son. You probably just sat at a desk with your feet on the desk, smoking a cigar all day, I'm guessing. Is that, was that about right? Is that kind of how it worked out? Clive: I would love to agree. family businesses are very unique, Dave, and, it, it, I'm very blessed. I'm very grateful for what I have. but it, that, I wish that was the case. No, we were certainly, yeah. Very involved and very entrenched. And, and,it's been a, it's been wonderful working with my dad and, it's been. more wonderful working with my wife. Kelly: He's just trying to be nice. That's a whole other podcast, Dave. Dave: Sure. Yeah. And obviously, and oh, and obviously I was joking with you, Clive, because usually the story is that when you're the boss's son, it's hard. Your life is harder because you're held to a different standard. Sometimes your dad has to go the opposite way and be even harder on you than the other employees. Clive: Yeah, he was actually,I will say,very easy with me. and,but it's, it, I was working for John: him getting clever aboard. Definitely took us to a higher level than we were when I was here on my own. And getting Kelly aboard gave us, a further injection to the extent that we've over the last 13 years since Kelly's arrival com cycle has matured enormously, it's become from simply another scrap, another computer scrapping business. To a sophisticated computer, refurbishing and scrapping as well. our scrap division has grown enormously with the addition of a shredding plant for computers and more recently a shredding plan for plastics, which, makes us unique in terms of having abilities that others simply do not have. Dave: Okay. No, that I get that. What, so I'm a chronological thinker. I'm an accountant. And so what I'd like to do is let's go back 30 years. You touched on it, John. Let's think about like the big milestones. So it, the company started in 96, if I'm doing my math right, in 1996. And what year did you join Clive? Clive: in 96 I was Dave: Okay, so the same time. Clive: Yeah. Dave: So as you think back, what was like maybe the first significant milestone? If we're thinking like in five year kind of impli or increments, like any major things that happened in those first five years that were, meaningful to where we got to today? Clive: If, gosh, going back 30 years, I can't go back three years, but,it's, bringing on. Large accounts. I think the first large account that I recall bringing on, would be Texas Children's Hospital. Okay. And,when we, that was a significant accou