256 episodes

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

The Ops Authority Natalie Gingrich

    • Business
    • 5.0 • 88 Ratings

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

    255. The Specific Steps I Take to Successfully Scale Small Businesses

    255. The Specific Steps I Take to Successfully Scale Small Businesses

    On today’s episode I am sharing the specific steps that I take to scale small businesses. I introduce my seven-step method that is specifically designed to help small businesses grow effectively. I highlight the importance of operational leadership, structured processes, and strategic planning while also sharing about the need for financial awareness and robust communication. This was a powerful episode that you aren’t going to want to miss! Tune in!
    For full show notes, check out www.TheOpsAuthority.com/podcast/255
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
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    Brought to you by the HubSpot Podcast Network

    • 35 min
    254. How to Position Yourself as a Strategic Partner with the Strategic Mapping Model™

    254. How to Position Yourself as a Strategic Partner with the Strategic Mapping Model™

    Welcome back to another episode of The Ops Authority Podcast! Today, I'll be discussing how to position yourself as a strategic partner using the Strategic Mapping Model™. I'll emphasize the importance of understanding a leader's vision and both the current and future state of the business. This model effectively identifies what is working and what isn’t, helping you propel yourself as a strategic partner. I will also outline the financial benefits and growth opportunities for strategic partners. Additionally, you'll hear a clip from one of my students, Evelyn, who explains how the Strategic Mapping Model™ has enhanced her role as a strategic partner in her career. Tune in to discover how this model can elevate your position as a strategic partner!
    For full show notes, check out www.TheOpsAuthority.com/podcast/episode254
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
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    Brought to you by the HubSpot Podcast Network

    • 22 min
    253. How Strategic Mapping™ Opened Doors for Kim Howard

    253. How Strategic Mapping™ Opened Doors for Kim Howard

    Welcome back to another episode of The Ops Authority Podcast! I have Kimberly Howard on the show today. Kimberly is a Certified Director Of Operations and she is sharing her journey from educator to DOO. Our conversation highlights her action-oriented approach throughout the certification and beyond, and her belief in her abilities. She also shares more about the Strategic Mapping Model™, explaining its huge impact on her business and clients and how it truly helped her achieve success through practical and tactical planning. Tune in to hear Kim’s story!
    For full show notes, check out www.TheOpsAuthority.com/253
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network
     

    • 36 min
    252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family

    252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family

    On today’s episode, I am sharing an episode that I did on the podcast “Growing Pains” with Alyson Caffrey. Tune in as I share about my personal and professional journey while balancing a family. We discuss the challenges of leaving a corporate career to start a business while prioritizing family. I emphasize the importance of intuition, empathy, and understanding individual needs in both parenting and leading a team. I talk about self-discovery, reinvention, and the significance of operations in entrepreneurship. I hope that this episode can inspire you to balance motherhood and business, and the value of being ambitious and going for your goals no matter the obstacles.
    For full show notes, check out www.TheOpsAuthority.com/252
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 47 min
    251. The Power of Case Studies for Service Providers with Dana Owens

    251. The Power of Case Studies for Service Providers with Dana Owens

    Have you used case studies in your business? On today’s episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies are much more than just testimonials. They provide a detailed report on how our services can truly help our potential clients. Case studies not only enhance our service offerings but also drive growth of our businesses. Tune in to see how you can use case studies in your business!
    For full show notes, check out www.TheOpsAuthority.com/podcast/251
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 48 min
    250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.
    For full show notes visit TheOpsAuthority.com/podcast/250
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Private Facebook Community
    Facebook Page
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    Brought to you by the HubSpot Podcast Network

    • 42 min

Customer Reviews

5.0 out of 5
88 Ratings

88 Ratings

want to travel for free? ,

Natalie is the Real Deal!!

I really enjoyed listening to your episode with Kim Howard. As a coach, entrepreneur and busy mom I always appreciate your insightful guest.

LizW14 ,

A must for small biz ops nerds!

Insightful, actionable & no nonsense advice that helps ops and project management experts level up and shine! Natalie always has the pulse of trends in small business ops and so generously shares that here. Proud certified DOO since 2019.

FFerenczi ,

Excellent, engaging and actionable!

Checks all the boxes!

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