253 episodes

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

The Ops Authority Natalie Gingrich

    • Business
    • 5.0 • 87 Ratings

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

    252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family

    252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family

    On today’s episode, I am sharing an episode that I did on the podcast “Growing Pains” with Alyson Caffrey. Tune in as I share about my personal and professional journey while balancing a family. We discuss the challenges of leaving a corporate career to start a business while prioritizing family. I emphasize the importance of intuition, empathy, and understanding individual needs in both parenting and leading a team. I talk about self-discovery, reinvention, and the significance of operations in entrepreneurship. I hope that this episode can inspire you to balance motherhood and business, and the value of being ambitious and going for your goals no matter the obstacles.
    For full show notes, check out www.TheOpsAuthority.com/252
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 47 min
    251. The Power of Case Studies for Service Providers with Dana Owens

    251. The Power of Case Studies for Service Providers with Dana Owens

    Have you used case studies in your business? On today’s episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies are much more than just testimonials. They provide a detailed report on how our services can truly help our potential clients. Case studies not only enhance our service offerings but also drive growth of our businesses. Tune in to see how you can use case studies in your business!
    For full show notes, check out www.TheOpsAuthority.com/podcast/251
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 48 min
    250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.
    For full show notes visit TheOpsAuthority.com/podcast/250
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Private Facebook Community
    Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 42 min
    249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy

    249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy

    As operators, we are used to being behind the scenes. It’s where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today’s episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing specialist, and CEO/Founder of The Connection Agency. Together we dive into the necessity of mindset shifts, the development of confidence, and creating authentic relationships for effective sales. Ryann shares tactical skills for initiating sales conversations and the importance of trust and rapport. This is an episode you are going to want to dive into if you are finding that sales are hard.
    For full show notes visit TheOpsAuthority.com/podcast/249
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Private Facebook Community
    Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 44 min
    248. Natalie's Interview: Confessions of a Terrible Leader

    248. Natalie's Interview: Confessions of a Terrible Leader

    I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing on new hires, and my confession on not properly communicating expectations to new hires. I can’t wait for you to tune in to this episode and let me know what you think about it!
    For full show notes visit TheOpsAuthority.com/podcast/248
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Private Facebook Community
    Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 32 min
    247. How Kara Barnes Designed Work She Loves After the DOO Certification

    247. How Kara Barnes Designed Work She Loves After the DOO Certification

    Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career.

    This was an amazing episode with Kara Barnes—an episode filled with profound lessons and actionable advice for anyone looking to enhance their operations career. Tune in for an incredible dose of inspiration and strategic wisdom right here on The Ops Authority Podcast!
    For full show notes visit www.TheOpsAuthority.com/podcast/247


    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Facebook Page
    Instagram

    Brought to you by the HubSpot Podcast Network

    • 49 min

Customer Reviews

5.0 out of 5
87 Ratings

87 Ratings

LizW14 ,

A must for small biz ops nerds!

Insightful, actionable & no nonsense advice that helps ops and project management experts level up and shine! Natalie always has the pulse of trends in small business ops and so generously shares that here. Proud certified DOO since 2019.

FFerenczi ,

Excellent, engaging and actionable!

Checks all the boxes!

kjb0514 ,

Practical and engaging!

Natalie and her amazing guests delve into the world of business operations and growth, but it's so much more than that. You'll walk away with practical advice and real-life tips, but more importantly, you'll be inspired by engaging folks who've been right where you are and genuinely want to see you thrive. Natalie, your show is fantastic - keep up the awesome work!

Top Podcasts In Business

REAL AF with Andy Frisella
Andy Frisella #100to0
The Ramsey Show
Ramsey Network
Money Rehab with Nicole Lapin
Money News Network
NerdWallet's Smart Money Podcast
NerdWallet Personal Finance
The Diary Of A CEO with Steven Bartlett
DOAC
Young and Profiting with Hala Taha
Hala Taha | YAP Media Network

You Might Also Like

Online Marketing Made Easy with Amy Porterfield
Amy Porterfield
SYSTEMIZE YOUR LIFE | Routines, Schedules, Time Management, Time Blocking, Business Systems, Home Organization, Cleaning
Chelsi Jo
Marketing Made Simple
Powered by StoryBrand
Build with Leila Hormozi
Leila Hormozi
The Mel Robbins Podcast
Mel Robbins
Elevation with Steven Furtick
iHeartPodcasts