251 episodes

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

The Ops Authority Natalie Gingrich

    • Business
    • 5.0 • 87 Ratings

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

    How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    How to Coach the Leader When You're a DOO with Lee Chaix McDonough

    Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.
    For full show notes visit TheOpsAuthority.com/podcast/250
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    Brought to you by the HubSpot Podcast Network

    • 42 min
    How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy

    How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy

    As operators, we are used to being behind the scenes. It’s where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today’s episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing specialist, and CEO/Founder of The Connection Agency. Together we dive into the necessity of mindset shifts, the development of confidence, and creating authentic relationships for effective sales. Ryann shares tactical skills for initiating sales conversations and the importance of trust and rapport. This is an episode you are going to want to dive into if you are finding that sales are hard.
    For full show notes visit TheOpsAuthority.com/podcast/249
    Stay Connected: Join the Ops Insiders FREE Facebook community!
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    Brought to you by the HubSpot Podcast Network

    • 44 min
    248. Natalie's Interview: Confessions of a Terrible Leader

    248. Natalie's Interview: Confessions of a Terrible Leader

    I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing on new hires, and my confession on not properly communicating expectations to new hires. I can’t wait for you to tune in to this episode and let me know what you think about it!
    For full show notes visit TheOpsAuthority.com/podcast/248
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    Other Ways to Connect with Me: Private Facebook Community
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    Brought to you by the HubSpot Podcast Network

    • 32 min
    How Kara Barnes Designed Work She Loves After the DOO Certification

    How Kara Barnes Designed Work She Loves After the DOO Certification

    Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career.

    This was an amazing episode with Kara Barnes—an episode filled with profound lessons and actionable advice for anyone looking to enhance their operations career. Tune in for an incredible dose of inspiration and strategic wisdom right here on The Ops Authority Podcast!
    For full show notes visit www.TheOpsAuthority.com/podcast/247


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    Brought to you by the HubSpot Podcast Network

    • 49 min
    246. The Journey from VA to Consultant with Sarah Neumann

    246. The Journey from VA to Consultant with Sarah Neumann

    Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She’s currently a consultant with a focus on team development. We dive into Sarah’s shift from doing fractional work to embracing a consulting role, further explaining her desire to help businesses thrive through the strategic crafting of teams and organizational structures. Sarah shares more about her consulting methodology, which encompasses the creation of team roles and responsibilities, the provision of developmental frameworks, and the offering of coaching services. I commend Sarah for her remarkable growth and encourage you to join the next cohort of the Director Of Operations Certification! This was a great episode on aligning your work with your passion, taking decisive action, and continuing to refine your business processes to achieve success!
    For full show notes visit www.TheOpsAuthority.com/podcast/246
    Stay Connected: Join the Ops Insiders FREE Facebook community!
    Other Ways to Connect with Me: Facebook Page
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    Brought to you by the HubSpot Podcast Network

    • 39 min
    245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career

    245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career

    On today’s episode of The Ops Authority Podcast, I am sharing more about the Strategic Mapping Model™ and its significance for Directors Of Operations. It is not just a tool but the foundation of what we do as certified Directors Of Operations. The Strategic Mapping Model™ doesn’t just streamline operations but it builds freedom. I’m sharing those four freedoms that it gives to you on today’s episode, so tune in!
    For full show notes visit www.TheOpsAuthority.com/podcast/245
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    Brought to you by the HubSpot Podcast Network

    • 26 min

Customer Reviews

5.0 out of 5
87 Ratings

87 Ratings

FFerenczi ,

Excellent, engaging and actionable!

Checks all the boxes!

kjb0514 ,

Practical and engaging!

Natalie and her amazing guests delve into the world of business operations and growth, but it's so much more than that. You'll walk away with practical advice and real-life tips, but more importantly, you'll be inspired by engaging folks who've been right where you are and genuinely want to see you thrive. Natalie, your show is fantastic - keep up the awesome work!

Scriswell37 ,

Natalie is the real deal

I’ve had the wonderful opportunity of going through Natalie’s certification and am now a Certified DOO. Natalie is just as amazing in person as she is on this podcast. She’s as brilliant as she is inspiring. I love listening to this podcast!

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