The Regifting Extravaganza #20: Mary Migiano (previously aired May 7, '24)

The Daily Standup

The effervescent Mary Migiano brings a PROBLEM to the pod: your customer just won't respond.  What's your go-to method for fighting through the noise and grabbing their attention?

Timestamps:

00:00:00 - Analogies abound!

00:01:31 - Challenges with Unresponsive Customers

00:02:49 - Finding effective communication methods

00:03:51 - Understanding Customer Non-Responsiveness

00:04:56 - Assuming the best in intention

00:06:06 - Adding Value as a Business Partner

00:07:21 - Improving Email Responses

00:08:40 - Tips for getting facetime with customers

00:09:44 - Asking the Right Questions

00:11:03 - Like, comment, and subscribe!

📺 Lifetime Value: Your Destination for Customer Success content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Mary Migiano:

Mary's LinkedIn: https://www.linkedin.com/in/marymigiano/

Mentioned in this episode:

LTV Shop

The Segment

Frameworks contest

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada