the RocketMSP Podcast

RocketMSP
the RocketMSP Podcast

The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field. One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work and how they can be utilized to improve their businesses. In addition to product demos, the RocketMSP Podcast also offers extensive training content. Episodes often delve into technical topics, providing listeners with actionable insights and strategies they can apply in their operations. From cybersecurity best practices to remote IT management tips, the podcast covers a wide range of subjects relevant to today's MSPs. Beyond demos and training, the RocketMSP Podcast provides news coverage for MSPs. Keeping listeners informed about the latest developments in the IT industry, the podcast discusses recent news stories, industry trends, and emerging technologies. This news coverage ensures listeners are always up-to-date on the factors that could impact their businesses. The RocketMSP Podcast is available on multiple platforms, including Apple Podcasts, Spotify, and Stitcher, making it easily accessible for MSP community members. Whether you're an established MSP looking to stay ahead of the curve or an aspiring IT professional seeking industry insights, the RocketMSP Podcast is a valuable resource.

  1. MSP Security Simplified: How to Automate Endpoint Hardening | Zach Kromkowski from Senteon

    27 DE NOV.

    MSP Security Simplified: How to Automate Endpoint Hardening | Zach Kromkowski from Senteon

    Episode Summary: In this episode of RocketMSP, host Steve Taylor sits down with Zach Kromkowski, the innovative force behind Senteon, to discuss endpoint hardening and security compliance. Fresh off winning at IT Nation's PitchIt competition, Zach shares insights into how Senteon is revolutionizing security policy management for MSPs. Key Discussion Points: The challenges of endpoint security policy management and verificationWhy Intune and traditional GPO approaches fall shortHow Senteon's learning mode predicts setting impacts before implementationThe importance of verifying security policies at the local machine levelCMMC compliance and change tracking requirementsThe cost-effective approach to endpoint hardening ($1 per endpoint/month)Real-time change tracking and policy verification capabilities Notable Quotes: "Tools today create more work, whether that's a scan, a pen test, whatever that is, they tell you a bunch of things wrong, highlight a bunch of things red, but they don't actually fix anything." - Zach Kromkowski Resources Mentioned: IT Nation ConnectConnectWise PitchIt ProgramCIS BenchmarksCMMC Compliance Framework Connect with Zach: LinkedIn: Zach KromkowskiCompany: SenteonFree Resource: 100 internal and external security assessments for podcast listeners

    42min
  2. From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

    19 DE NOV.

    From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

    Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP, including weathering a major security incident that reshaped his approach to client security. Key Topics: Early career journey from break-fix to managed servicesSurviving and learning from a significant ransomware incidentEvolution of MSP security practices and frameworksRemote work culture and returning to office-based operationsMicrosoft-first approach to securityAI implementation in business operations Guest Info: Brian Weiss - Founder & CEO, ITECH Solutions Location: San Luis Obispo, CA Founded: 2005

    1h36min
  3. One MSP's Cybersecurity Maturity Model with Josh Hohbein from CentrexIT

    9 DE SET.

    One MSP's Cybersecurity Maturity Model with Josh Hohbein from CentrexIT

    Josh Hohbein is the Information Security Lead for CentrexIT in Poway, California. Together, they have built what they call the Cybersecurity Maturity Model, which basically takes CIS Controls and simplifies the explanation of what they're doing for customers. (They still implement ALL controls, they just simplify the explanation.) Learn about how they manage cybersecurity at CentrexIT.

    55min
  4. An Interview with Fred Voccola, CEO of Kaseya

    21 DE AGO.

    An Interview with Fred Voccola, CEO of Kaseya

    In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the development of their ITComplete platform. Fred elaborates on Kaseya's mission to improve MSP (Managed Service Providers) profitability and efficiency using integrated platforms and AI-driven automation tools like Cooper Insights and Cooper Bots. The conversation also touches on common concerns from MSPs regarding acquisitions, billing issues, and the rationale behind the Kaseya Center arena. Fred emphasizes the importance of building brand recognition and supporting customer needs while safeguarding data through stringent cybersecurity measures. The episode concludes with a teaser for an upcoming major announcement at DattoCon and a nod to a friendly rivalry.

    49min

  5. 11 DE JUL.

    How and Why to Talk About Your Client's Business

    Join us on MSP Tutor as Ian McDonald from getKambium discusses "How & Why to Talk About Your Client's Business." Learn vital communication strategies that Managed Service Providers (MSPs) can use to improve client relationships and drive business growth. Discover expert advice on effective client conversations and strengthen your MSP business. Tune in for actionable insights and practical tips to enhance your client communication skills!

    44min

  6. 27 DE JUN.

    Contract Management and Its Effect on EBIT Multiplier

    Join Steve Taylor on MSP Tutor as he interviews Greg Sharp from ZenContract, a contract management solution built for MSPs. Discover how proper contract management can significantly impact your EBIT multiplier and overall business valuation. Learn vendor-agnostic strategies to streamline your contract lifecycle, from creation and negotiation to storage and renewals. This insightful episode provides actionable tips to enhance your MSP's operational efficiency and profitability.

    53min

  7. 13 DE JUN.

    From $700K to $50MM: MSP Growth Secrets with Dean Trempelas

    Scaling Your MSP: From 700K to 50M with Dean Trempelas from Helpt and Crab Consulting In this episode of MSP Tutor, host Steve Taylor chats with Dean about his bold claim of helping scale an MSP from $700,000 to $50,000,000 in annual revenue. Dean shares his insights on the importance of preparation and capitalizing on opportunities, the value of peer accountability, and the practical steps needed to achieve significant growth. Key topics include standardizing operations, the power of outsourcing, the significance of having solid client agreements, and the strategic importance of a good onboarding process. Dean also gives advice on merging or acquiring other MSPs to facilitate growth and enhance operational maturity. The episode concludes with tips on making your MSP attractive for potential acquisitions and maintaining sustainable growth.

    1h1min

  8. 5 DE JUN.

    How to Talk About Cybersecurity to Clients & Prospects with Mark Lamb from HighGround.io

    Mastering Client Conversations: Selling Cybersecurity with Mark LambIn this episode of MSP Tutor, host Steve Taylor is joined by Mark Lamb, CEO of High Ground and M3 Networks, to discuss the strategies behind selling cybersecurity services to clients. The conversation covers topics such as building trust, the importance of an educational consultative approach, and understanding clients' needs and budgets. Mark emphasizes the role of storytelling over statistics, the use of frameworks like the NIST Cybersecurity Framework, and how to handle objections and misconceptions. The episode also highlights the importance of aligning cybersecurity with business goals and utilizing social proof to validate services. Essential for any managed service provider (MSP) looking to improve their sales and client relationships in the cybersecurity domain. Learn MoreLearn more about Mark Lamb on LinkedIn Check out HighGround for smarter cybersecurity conversations with clients and prospects. Chapter Markers00:00 Introduction to MSP Tutor 00:17 Meet Mark Lamb: CEO and Cybersecurity Expert 01:53 The Importance of Educating Clients 03:52 Understanding Client Goals and Constraints 05:30 Handling Client Frustrations and Misconceptions 13:06 Explaining Financial and Reputational Risks 15:18 Using Frameworks to Assess Cybersecurity 19:35 Key Questions for New Prospects 21:53 Differentiating Your MSP Services 23:08 Building Trust with Clients 23:37 Cybersecurity and Insurance Audits 24:00 Creating Urgency Without Fear 28:40 Tailoring Cybersecurity to Industries 32:14 The Power of Storytelling in Cybersecurity 40:15 Addressing Client Compliance and Risk 42:47 Discussing IT Budgets with Clients 45:55 Conclusion and Contact Information

    47min
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Classificações e avaliações

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de 5
2 avaliações

Sobre

The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field. One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work and how they can be utilized to improve their businesses. In addition to product demos, the RocketMSP Podcast also offers extensive training content. Episodes often delve into technical topics, providing listeners with actionable insights and strategies they can apply in their operations. From cybersecurity best practices to remote IT management tips, the podcast covers a wide range of subjects relevant to today's MSPs. Beyond demos and training, the RocketMSP Podcast provides news coverage for MSPs. Keeping listeners informed about the latest developments in the IT industry, the podcast discusses recent news stories, industry trends, and emerging technologies. This news coverage ensures listeners are always up-to-date on the factors that could impact their businesses. The RocketMSP Podcast is available on multiple platforms, including Apple Podcasts, Spotify, and Stitcher, making it easily accessible for MSP community members. Whether you're an established MSP looking to stay ahead of the curve or an aspiring IT professional seeking industry insights, the RocketMSP Podcast is a valuable resource.

Informações

  • Criado por
    RocketMSP
  • Anos de atividade
    2020 - 2024
  • Episódios
    172
  • Classificação
    Livre
  • Copyright
    © Copyright 2024 RocketMSP
  • Site do podcast
    the RocketMSP Podcast

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