The Veterinary Marketing Podcast

Brandon Breshears
  • 4.8 (42)
  • MARKETING
  • UPDATED MONTHLY
The Veterinary Marketing Podcast

The veterinary marketing podcast is all about helping your practice engage, retain and attracting clients to your practice so that you can provide the best care possible! Shows are released weekly on Mondays.

  1. JAN 23

    VMP 287: Building Community and Connection: The Future of Veterinary Marketing in 2025

    In episode 287, I dive into some exciting strategies to help veterinary practices not just survive but truly thrive as we head into 2025. With my background in managing over $38 million in ad spend specifically for veterinary hospitals, I've gathered some valuable insights into effective marketing strategies, content creation, and client engagement. In this episode, I break down these strategies into actionable steps, aiming to guide you through the ever-evolving marketing landscape with confidence and clarity. One of the key topics I explore is the impact of artificial intelligence (AI) on marketing. While AI's evolution has been a bit slower than anticipated, its potential to revolutionize content creation and customer engagement is undeniable. I predict that 2025 will be a pivotal year for AI-driven tools, especially in areas like content automation and customer service chatbots. Imagine being able to generate blog posts, social media updates, and email newsletters effortlessly with AI tools like Jasper or Copy.ai. Plus, implementing AI chatbots on your website can handle common inquiries and appointment bookings, freeing up your staff for more complex tasks. But as AI makes content creation easier, the quality and relevance of your content become crucial. That's why I emphasize the importance of standing out by leveraging your unique experiences and insights to connect with clients on a deeper level. Whether it's through niche expertise or compelling storytelling, these strategies can help you build a loyal community around your practice. Another significant focus of the episode is on creating hyper-personalized offers. Understanding your clients' specific needs and preferences allows you to tailor services that truly resonate with them. By segmenting clients using your CRM based on factors like pet type, age, and health conditions, you can craft targeted offers that speak directly to each segment. Additionally, developing a value ascension ladder can guide clients from initial services to more comprehensive care options, encouraging them to explore additional services that benefit their pets. I also discuss the importance of retention marketing systems, such as personalized follow-up campaigns and client appreciation events, to nurture long-term relationships. Investing in a robust CRM system is crucial for automating follow-ups, managing client communications, and tracking engagement. By focusing on these strategies, you can enhance client engagement, drive growth, and ensure your practice is well-prepared for the future. If you're looking for more personalized advice, feel free to reach out to me via LinkedIn or through the Veterinary Marketing Podcast website. I'm here to help your practice succeed in the coming years!

    52 min

  2. JAN 10

    VMP 286: Cultivating Culture: The Secret Sauce for Thriving Veterinary Practices With Josh Vaisman

    In a recent episode, I had an insightful chat with Josh Vaisman, co-founder of Flourish Veterinary Consulting and author of "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture." We explored how marketing, workplace culture, and leadership intersect in veterinary practices, and I'm excited to share some key takeaways and actionable advice that can help you enhance your practice's culture and client engagement. One of the main points we discussed was the importance of defining core values within your practice. Josh and I agreed that a strong culture not only attracts clients but also creates a positive environment for your team. We talked about how to articulate these values clearly and involve your team in the process, ensuring everyone understands and embodies them. Additionally, Josh introduced the concept of operational nudges and incentives to encourage behaviors that align with your values, like using peer recognition to reinforce positive actions. We also delved into the significance of psychological safety and how leaders can support their teams, especially during challenging client interactions. Josh shared some great tips on fostering a safe and supportive work environment, which is crucial for maintaining a positive culture. We even touched on the idea of filtering clients to ensure they align with your practice's values, which can help maintain a harmonious workplace. For those of you looking to enhance your practice's culture and leadership strategies, Josh's insights offer a valuable roadmap. Remember, building a positive culture is an ongoing journey that requires intentionality and commitment to shared values. If you're interested in diving deeper, I highly recommend checking out Josh's book and exploring the resources offered by Flourish Veterinary Consulting. Let's work together to create thriving environments for both our clients and teams!

    55 min

  3. 12/20/2024

    VMP 285: Copywriting Secrets From Cult Of Copy Leader Colin Theriot

    In this episode of the Veterinary Marketing Podcast, I’m excited to share insights from a conversation I had with Colin Theriot, a renowned copywriting expert and founder of the "Cult of Copy" Facebook group. We dove into the transformative power of effective copywriting for veterinary practices and explored strategies to attract, engage, and retain clients. If you're ready to take your marketing to the next level, this episode is packed with actionable advice you won’t want to miss. We started by addressing the challenges many veterinary practices face, particularly in competing with larger corporate entities. Colin introduced his DUST framework: Differentiate, Unique, Special, and Tribal - as a powerful way to stand out. From identifying what competitors are doing poorly to fostering community and loyalty, these strategies are key to building strong client relationships. One of the most impactful points was the need to understand client motivations and create offers that truly resonate. Consistent engagement through email marketing and social media ensures your practice stays top-of-mind. Colin shared how planning content with a calendar and inviting interaction in every message can maximize email marketing’s potential. This episode is a must-listen for anyone looking to boost their veterinary marketing efforts and build long-term client connections!

    43 min

  4. 12/13/2024

    VMP 284: How To Find Your Dream Clients With Isaiah Douglass

    In this episode, I had the pleasure of chatting with Isaiah Douglass, the host of the Vet Success Podcast, about how data can revolutionize veterinary marketing. We dove deep into the ways practices can use data to not just attract but also engage and retain clients. It's packed with insights that are especially valuable for veterinary practices eager to leverage data effectively. We kicked things off by discussing the importance of demographic data in shaping marketing strategies. I emphasized how crucial it is to understand the local population's values and preferences rather than relying on assumptions about an ideal client. Isaiah and I both agreed that moving beyond assumptions and focusing on real community data can lead to more successful marketing outcomes. As we continued our conversation, we explored the significance of identifying target audiences based on buying styles and preferences. Isaiah shared how understanding whether potential clients are bargain hunters or value quality can shape marketing strategies. I added that finding a "starving audience" those eager for the services a practice offers - is key to successful marketing. We also touched on the types of data practices should collect, such as drive-time reports, to make informed strategic decisions. Isaiah highlighted the importance of making data actionable, sharing examples of how demographic insights can reveal growth opportunities. We wrapped up by discussing the role of psychographics in crafting resonant marketing messages and how practices can collaborate with local businesses to enhance visibility. This episode is a must-listen for anyone looking to navigate the complexities of data-driven marketing in the veterinary field.

    33 min

  5. 09/27/2024

    VMP 283: Colin Hebert From Chckup Reveals How To Unlock Your Practice's Secret Data Goldmine

    In this episode, I had the pleasure of chatting with Colin from Chckup about the transformative power of data in veterinary practices. We dove deep into how leveraging practice management software and online booking systems can significantly enhance operations, drive growth, and improve client engagement. This episode is packed with key insights and actionable advice for veterinary professionals looking to optimize their practices. We started by discussing the critical role of data in veterinary practices. Data offers invaluable insights into client behavior, operational efficiency, and revenue drivers. Colin emphasized the importance of tracking Key Performance Indicators (KPIs) such as revenue sources, appointment types, and client segments. By understanding these metrics, practices can make informed decisions that enhance service offerings and client satisfaction. We also explored how practice management software can streamline operations by automating processes and simplifying data management. Colin shared how Checkup provides tools that automatically pull relevant data and present it in an actionable format, making it easier for practice managers to review daily performance metrics and make necessary adjustments. We then shifted our focus to optimizing online booking systems. A user-friendly online booking system is essential for modern veterinary practices, as it not only increases appointment volume but also provides valuable data on client preferences and behaviors. Colin pointed out that online booking can guide practices in making informed decisions about where to invest their resources. We also discussed the importance of follow-up reminders to reduce no-show rates and how online booking systems can free up staff to focus on building relationships with clients. Finally, we touched on effective marketing strategies, including the importance of multiple touchpoints, collecting client reviews, and segmenting clients to tailor marketing efforts. This episode underscores the necessity for veterinary practices to embrace data-driven strategies and implement effective communication tools to thrive in a competitive market.

    45 min

  6. 09/18/2024

    VMP 282: Arielle Putter Shares How To Succeed With Short Form Content In Your Veterinary Practice

    In a recent episode, I had the pleasure of chatting with Arielle Putter, a seasoned social media and content creator marketer with a rich background in veterinary marketing from her time at Spot On Veterinary Hospital. Now focusing on consulting for veterinary practices and brands, Arielle shared some incredible insights on how digital marketing can transform veterinary practices. We dove deep into social media strategies, especially the power of TikTok and short-form video content, to boost visibility and engagement with potential clients. One of the key takeaways from our conversation was the importance of authenticity over production. Arielle pointed out that audiences today are drawn to genuine, relatable content rather than overly polished videos. This trend is part of a broader "de-influencing" movement where consumers are becoming more skeptical of traditional marketing tactics. She emphasized capturing real moments within the practice, like behind-the-scenes looks or spontaneous pet moments, and embracing imperfections. We also discussed effective engagement strategies, such as using humor and timely comments on trending videos, and the growing trend of using TikTok as a search engine. Arielle shared her experiences and actionable advice on optimizing content for search, balancing original content with trends, and leveraging AI for efficiency while maintaining a human touch. This episode is packed with valuable insights for any veterinary practice looking to enhance its digital marketing efforts. If you're looking to refine your strategy or just starting out, Arielle's advice on identifying your unique niche and involving your team in content creation can provide a solid roadmap for success. Don't miss out on this episode, and feel free to reach out to Arielle at Ariellejune@gmail.com or connect with her on LinkedIn for more expert guidance.

    52 min

  7. 08/20/2024

    VMP 281: Dr. Mike Walker Shares His Veterinary Branding, Marketing & Social Media Secrets To Success

    In this episode, I had the pleasure of chatting with Dr. Mike Walker, the owner of Apollo Veterinary in Wimberley, Texas. Dr. Walker has done an incredible job of building and growing his practice since its inception in September 2021. We dove deep into his journey, discussing everything from branding and marketing strategies to the importance of creating a strong company culture. If you're looking to build and market your veterinary practice effectively, this episode is packed with actionable advice and detailed insights. Dr. Walker shared some fantastic tips on holistic branding, emphasizing that it's not just about a logo or a name but about creating a brand story that resonates with clients and reflects your practice's values. For instance, he chose the name "Apollo" after his dog and grandfather, giving the brand a personal touch that isn't tied to a specific location. He also talked about the importance of intentional choices in branding, like selecting calming colors and implementing an open-concept clinic design to foster transparency and trust. On the marketing front, Dr. Walker highlighted the power of social media, stressing the need for consistency and authenticity in your posts. He shared how real, behind-the-scenes content can create genuine connections with your audience and even attract potential employees by showcasing your clinic's culture and work environment. We also touched on some effective marketing strategies for new clinics, such as building a pre-opening email list and using Google Ads to attract new clients. Dr. Walker shared some innovative ideas like offering high-perceived value promotions during the grand opening and actively participating in community events to build strong relationships and trust. He also discussed the benefits of leveraging technology to enhance client communication and engagement, like using automated reminders and offering online scheduling. Throughout our conversation, Dr. Walker emphasized the importance of authenticity and professional help, preferring genuine client testimonials over polished influencer promotions and outsourcing tasks like digital marketing to professionals. By prioritizing these strategies, veterinary practices can thrive in a competitive market, attracting and retaining clients while fostering a loyal and motivated team. ‍

    55 min

  8. 08/01/2024

    VMP 280: Client Acquisition Strategies When Your Veterinary Practice Is Growing, Stagnant or Dying

    In our latest episode, we dive deep into the world of marketing strategies specifically designed for veterinary practices. Whether you're a startup in urgent need of clients, a practice that's hit a plateau, or one that's experiencing rapid growth and struggling to manage the influx, this episode has got you covered. I break down these practices into three distinct groups and offer actionable insights to help you attract, engage, and retain clients effectively. One of the key points I emphasize is the importance of tracking where your clients are coming from. Knowing your client sources is foundational for any marketing strategy. I recommend using tools like Google Analytics and CallRail to monitor and analyze this data. CallRail even offers a free two-week trial, making it easy for you to start tracking your marketing effectiveness. I also introduce the 80/20 rule, which suggests that 80% of your marketing efforts may not yield significant results, while 20% will drive the majority of client growth. Identifying and focusing on that 20% is crucial, and without proper tracking, you might end up wasting resources on ineffective strategies. For practices in urgent need of clients or those experiencing stagnation, I stress the importance of fixing the bottom of the marketing funnel—where potential clients convert into actual clients. This involves training your customer service representatives (CSRs) to handle inquiries effectively, engaging with potential clients on a personal level, and implementing follow-up systems to enhance client loyalty. Additionally, having an efficient online booking system, like Checkup App, can streamline the booking process and send reminders to clients, ensuring they return for follow-up visits. By diagnosing whether your practice has a marketing or sales problem and targeting clients strategically, you can craft a unique selling proposition that sets your practice apart in a competitive market. Tune in to this episode for a comprehensive guide to enhancing your marketing efforts and improving client acquisition.

    28 min
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4.8
out of 5
42 Ratings

About

The veterinary marketing podcast is all about helping your practice engage, retain and attracting clients to your practice so that you can provide the best care possible! Shows are released weekly on Mondays.

Information

  • Creator
    Brandon Breshears
  • Years Active
    2014 - 2025
  • Episodes
    405
  • Rating
    Clean
  • Copyright
    © Copyright Veterinary Marketing Podcast
  • Show Website
    The Veterinary Marketing Podcast

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