This Hotelier is Next to Google, Sees The Future, and Shares What He’s Doing About It - Dipesh Gupta, Shashi Group

In this episode, we are joined by Dipesh Gupta, a hotel owner and operator at Shashi Group who has integrated cutting-edge technology into the guest experience, creating a truly personalized and innovative stay. (Which was profiled in a recent article from the Wall Street Journal, "Make Yourself at Home in the Hotel of the Future.")

What You'll Learn:

• Lessons from His Career Journey: Discover how Dipesh went from an engineer in financial services and AI to a successful hotel investor and operator in Silicon Valley.
• Technology and Disruption: Understand why the hospitality industry is ripe for disruption and how technology can bridge the gap between current offerings and customer expectations.
• Customer-Centric Innovation: Explore how focusing on the customer can lead to significant innovations, from digital keys to hyper-personalized guest experiences.
• AI in Hospitality: Get insights into how AI can empower hotel staff to offer meaningful, personalized interactions with guests.
• "Living Room in a Box" Concept: Hear Dipesh's vision of bringing your living room to your hotel room, complete with personalized settings for temperature, lighting, and entertainment.
• Future Trends: Hear predictions about the future of the hospitality industry, including the role of technology, sustainability, and multi-dimensional lifestyle offerings.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands