Hospitality Daily Podcast

Josiah Mackenzie

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

  1. Why Being Yourself Attracts the Right Opportunities in Hospitality - Jeremy Wells

    16H AGO

    Why Being Yourself Attracts the Right Opportunities in Hospitality - Jeremy Wells

    In this episode, Jeremy Wells, principal at Longitude and partner at Flyover Developments, shares more on his recent LinkedIn post where he reflects on his life and career and how it connects to a key shift he made. Jeremy shares how years of trying to look and act the part in creative circles pulled him away from the work he actually wanted to do. He explains how leaning into his roots and his real strengths changed the kinds of opportunities, partners, and projects that started finding him. This conversation offers a practical perspective on authenticity as a strategic advantage for hospitality leaders building their careers. Learn about The Ozarker Lodge (Jeremy's hotel)Buy Jeremy's book -- INDIE HOTEL: Why Hoteliers Are Breaking Free from Chains and Choosing IndependenceListen to our first recording: "Why I moved from tech to hospitality...and stayed" (2022) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    19 min
  2. Fishing, Focus, and the Future of Lifestyle Hospitality - Jeremy Wells

    1D AGO

    Fishing, Focus, and the Future of Lifestyle Hospitality - Jeremy Wells

    In this episode, Jeremy Wells, principal at Longitude and partner at Flyover Developments, walks through his latest project in the Ozarks and then gets into what it might reveal about where lifestyle hospitality is headed. Jeremy's LinkedIn post with photo of fishing booksLearn about The Ozarker Lodge (Jeremy's other hotel)Buy Jeremy's book -- INDIE HOTEL: Why Hoteliers Are Breaking Free from Chains and Choosing IndependenceListen to our first recording: "Why I moved from tech to hospitality...and stayed" (2022) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    9 min
  3. Hospitality as Community Connection Infrastructure - Rob Blood, Lark

    2D AGO

    Hospitality as Community Connection Infrastructure - Rob Blood, Lark

    Rob Blood, founder and chairman of Lark, and principal at Elder & Ash, joins the show to talk about what it looks like to put down roots in a place so projects can connect to each other. Drawing from recent work in Cambridge, Massachusetts, he explains how lodging, bars, bookstores, and cultural spaces create more value together -- when they encourage people to stay, linger, and build relationships. Rob shares why spending time in a community leads to deeper learning and better hospitality experiences for guests and locals alike. The episode shows the power of hospitality for connection and community. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    9 min
  4. Let's Learn from Sonder: Insights for Owners, Operators, Brands & Tech Companies - Rob Blood, Lark

    3D AGO

    Let's Learn from Sonder: Insights for Owners, Operators, Brands & Tech Companies - Rob Blood, Lark

    Rob Blood, founder and chairman of Lark, joins the show to reflect on the collapse of Sonder and what it revealed for owners, operators, brands, and technology companies. Drawing from firsthand experience working with properties affected, Rob explains where the master lease model broke down and why control and transparency matter when hotels operate at scale. The conversation explores the right role of technology in hospitality, the limits of venture-driven growth, and how strong partnerships help hotels recover fast when things go wrong. For leaders across disciplines, this episode offers clear, practical lessons on building resilient hospitality businesses. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    16 min
  5. How AI Now Takes 80% of Our Front Desk Calls - Tony Roumph, Argonaut Hotel

    4D AGO

    How AI Now Takes 80% of Our Front Desk Calls - Tony Roumph, Argonaut Hotel

    In this episode, Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, shares a practical look at how his team balances timeless hospitality with modern operational realities. This episode includes a case study on how AI and workflow automation reduced front desk call volume by 80 percent, freeing teams to focus on the people in front of them. Technologies Tony mentions: EHVA AIAlice by Actabl Also see:  "He Gave Me the Opportunity to Fail, and That Changed Everything" - Tony Roumph, Argonaut HotelWhy Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut HotelBetter Together: How We Aligned Hotel Operations, Staffing & Financial Performance with Actabl - Steven Marais, Noble House Hotels & Resorts A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    12 min
  6. Why Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut Hotel

    5D AGO

    Why Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut Hotel

    In this episode, Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, shares why mentorship produces stronger leaders than micromanagement and why teaching people about the P&L changes how they think, lead, and collaborate. The conversation focuses on breaking down silos, building business understanding beyond individual roles, and using culture as a practical management tool. If you lead teams and carry responsibility for results, this episode offers lessons you can apply today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    7 min
  7. "He Gave Me the Opportunity to Fail, and That Changed Everything" - Tony Roumph, Argonaut Hotel

    6D AGO

    "He Gave Me the Opportunity to Fail, and That Changed Everything" - Tony Roumph, Argonaut Hotel

    In this episode, we hear the career journey of Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, and the formative leadership lesson that shaped how he leads today. Tony reflects on the moment a former boss gave him the opportunity to fail—and how that trust built confidence, accountability, and long-term growth. He shares how that experience influences his approach to hiring, mentoring, and developing teams in hospitality. This conversation is a reminder that great leaders don’t just protect people from failure—they create the conditions for learning, belief, and real leadership to emerge. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    9 min
  8. How Community Engagement Is Driving San Francisco's Recovery - Tony Roumph, Argonaut Hotel [San Francisco Sundays]

    6D AGO

    How Community Engagement Is Driving San Francisco's Recovery - Tony Roumph, Argonaut Hotel [San Francisco Sundays]

    In this episode of San Francisco Sundays, Josiah sits down with Tony Roumph, Managing Director of Argonaut Hotel, to talk about what community engagement really looks like for hotels operating in a complex, evolving city. Drawing on the Argonaut’s historical roots and Tony’s civic involvement across San Francisco’s tourism and neighborhood organizations, the conversation explores how hotels and hoteliers can act as active participants in their communities. Tony reflects on San Francisco’s shifting narrative, the role hospitality leaders play in shaping it, and why optimism feels warranted heading into the next chapter. This episode is a thoughtful look at sense of place, civic responsibility, and the hotel’s role in a city’s recovery. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    10 min
See All (1.2K)

4.9
out of 5
41 Ratings

About

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

Information

  • Creator
    Josiah Mackenzie
  • Years Active
    2022 - 2026
  • Episodes
    1.2K
  • Rating
    Clean
  • Copyright
    © 2026 Hospitality Daily Podcast
  • Show Website
    Hospitality Daily Podcast

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