Behind the Stays

Zach Busekrus
Behind the Stays

Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. And I’m your host, Zach Busekrus, Head of the Journey Alliance. Alright friends, enjoy the show!

  1. HÁ 5 DIAS

    75 Hospitality Titans Share Their Secrets in Steve Turk’s New "Hospitality Unlocked" Book

    Steve Turk returns to the podcast, this time with a brand-new title—author. In this episode, live from the IMN STR Forum in Miami, Steve shares the journey behind Hospitality Unlocked, a book packed with insights from 75 of the industry's top leaders. We dive into his inspiration (hint: Tim Ferriss was a big influence), the art of guest experience, and the surprising lessons he uncovered while compiling wisdom from hospitality’s best. But that’s not all—Steve also reflects on his own career, from pool boy to hotel executive, and reveals what it really takes to climb the ranks in luxury hospitality. Plus, we unpack some of the biggest trends shaping the industry, including the rise of solo travel, the future of family-friendly experiences, and why wellness travelers are spending more than ever. If you're thinking about building your own hospitality brand — or just want an inside look at the minds shaping the future of hotels—this episode is a must-listen. Tune in to hear: Why Steve believes patience, self-advocacy, and adaptability are the keys to success The biggest takeaways from interviewing 75 hospitality icons Why family travel and solo wellness retreats are the next big opportunities How Hospitality Unlocked is giving the next generation a roadmap to success Buy Hospitality UnlockedConnect with Steve Turk on LinkedInListen to Steve's Podcast Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.

    27min
  2. 4 DE MAR.

    Why You Should Buy a Hotel (And How To Do So) with Edwin Kramer (From EDITION, Nobu, and Four Seasons)

    If you’ve ever dreamed of owning a hotel, this episode is for you. Edwin Kramer, a global luxury hospitality expert with three decades of experience at brands like EDITION, Nobu, and Four Seasons, joins us to discuss the evolving definition of luxury, the art of hospitality, and why more people should own hotels. Known for his mantra “Life is short—own a hotel,” Edwin now helps entrepreneurs and investors develop, launch, and scale boutique hospitality ventures through his consultancy, Kramer Hospitality. In this episode, we explore:- Why hospitality is attracting more entrepreneurs than ever- The future of luxury: experience-driven, personalized, and community-focused-  Lessons from working with Ian Schrager, Marriott, and Nobu- The biggest mistakes first-time hotel owners make- Where the market is ripe for disruption—from boutique concepts to membership-driven hospitality- Why the best hotels feel like a return, not just a stay Edwin also shares insider strategies for securing investment, spotting the next great hotel opportunity, and avoiding costly pitfalls when developing a hospitality brand. Whether you’re building a micro-resort, reimagining a historic inn, or simply passionate about the art of world-class hospitality, this episode is packed with game-changing insights from a true industry master. Connect with Edwin on LinkedIn Learn more about Kramer Hospitality

    1h1min
  3. 28 DE FEV.

    How They Transformed a Cape Cod Inn into the #1 Inn in the U.S — The Story of Candleberry Inn with Marco DiDomizio

    What happens when you pour your heart and soul into reviving a historic inn, transform it into the #1 Bed & Breakfast in America, and then decide to walk away? In this episode, Marco DiDomizio, co-owner of the Candleberry Inn, shares his incredible journey — from leaving a succesful corporate careers in New York City to restoring a hidden gem on Cape Cod into a TripAdvisor and Travel + Leisure award-winning destination. Marco takes us behind the scenes of how he and his partner, Angelo, spotted potential in an underperforming property, strategically elevated every guest touchpoint, and mastered the art of personalized hospitality—leading to record-breaking rates, loyal repeat guests, and international recognition. We also dive deep into:- How to spot an asset with untapped potential in hospitality- The key upgrades that drive real revenue growth- Why small details — like knowing the bartender’s name — matter more than ever- The psychological shift from innkeeper to seller and why timing the exit is crucial- Marco’s next chapter: Helping future innkeepers find, buy, and scale their dream properties If you're thinking about investing in boutique hotels, reimagining historic properties, or simply love the magic of high-touch hospitality, this episode is packed with insights, inspiration, and real-world lessons from someone who built—and exited—a legendary inn at the peak of its success. Connect with Marco on LinkedIn Learn more about Inn AdvisorsDiscover Candleberry Inn   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.

    54min
  4. 25 DE FEV.

    From Rock Bottom to 100+ STRs: How Patryk Swietek Built The Co-Host Company

    What does it take to scale a thriving hospitality business from scratch—and do it at lightning speed? Today, we sit down with Patryk Swietek, founder of The Co-Host Company, a rising star in the short-term rental space who’s proving that the smartest way to grow isn’t always from the ground up—it’s by acquiring, optimizing, and redefining what great hospitality looks like. Patryk’s journey is anything but ordinary. From shoveling snow in Chicago as a kid to building a gaming server business at 14, he was wired for entrepreneurship. But after working under industry titans at AvantStay, navigating layoffs during COVID, and hitting rock bottom, he made a decision: No more playing by someone else’s rules. Now, he’s leading The Co-Host Company, managing over 100 high-end properties, and proving that with the right strategy, short-term rentals aren’t just a side hustle — they’re a serious, scalable business. We’ll dive into how he leveraged acquisitions to scale quickly, his philosophy on storytelling through hospitality, and why the best listings aren’t just booked—they’re designed to sell an experience. Plus, we’ll talk about the future of STRs, why most Airbnb ‘gurus’ have disappeared, and what it really takes to stand out in an increasingly competitive landscape. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.

    36min
  5. 14 DE FEV.

    How to Build a Boutique Hotel That Feels Like It’s Always Been There

    Some people enter hospitality by accident. Others are born into it—raised at tables where the meal was just the beginning of the experience. For Bobby Quintal, hospitality isn’t just a career —  it’s a lifelong passion shaped by growing up in New Orleans, one of the most culturally rich and culinary-driven cities in the world. From his early days working in restaurants to leading development for Danny Meyer’s Union Square Hospitality Group, one of the most highly regarded restaurant groups in the world, Bobby has spent his career crafting memorable spaces that blend food, design, and storytelling. Now, as a partner at Sandstone Hospitality, Bobby is helping redefine boutique hotels—breathing new life into historic properties like The Columns, building brand-new destinations like Hotel Henrietta, and weaving F&B-forward hospitality into every project. In this episode, we dive into: How growing up in New Orleans shaped Bobby’s view on hospitality Lessons from working with Danny Meyer & Union Square Hospitality Group and how legendary brands like Shake Shack built an empire by prioritizing emotion over transactions. Reinventing The Columns Hotel—how Bobby and his team transformed a fading New Orleans institution into a must-visit experience  The delicate art of new builds vs. historic renovations—why the best designers listen to the story a space already wants to tell instead of forcing a narrative onto it. How Sandstone weaves F&B into every project The role of subtle branding in hospitality —why a small oyster bar named "Fives" has an unexpected connection to a historic tobacco magnate, and how a pink espresso machine at Hotel Henrietta tells its own story. Why smaller cities with soul are the next frontier for experiential hotels. And so much more Connect with Bobby Learn more about Sandstone Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.

    1h1min
  6. 11 DE FEV.

    Ultra-Luxury Travel, Billionaire Guests, and the Art of Curation with Wolf Worster, Founder of Sirreti

    Imagine owning so many homes around the world that you lose track of them—so instead of letting them sit empty, you hire someone to manage them, curate them, and quietly offer them to an elite circle of travelers who can afford $20,000-a-night stays. If that’s the world you live in, you might hire Wolf Worster lives in. As the founder of Sirreti, a private network shaping the ultra-luxury villa and private residence industry, Wolf works with high-net-worth individuals, property managers, and travel advisors to create the most exclusive stays on the planet — homes so private and so pristine, they don’t even appear on public listings. One of his clients? Michael Dell, the billionaire founder of Dell Computers. That’s the level we’re talking about here. But what makes a property truly ultra-luxury? And how has high-end travel changed as younger billionaires step onto the scene, throwing traditional expectations out the window? In this episode, we explore: The secret world of ultra-high-net-worth travel — where money is almost meaningless, but privacy and exclusivity are everything. Why younger billionaires travel differently — from tech founders to heirs of generational wealth, how their spending habits and preferences are reshaping luxury hospitality. How Sirreti is redefining luxury standards — and why even the wealthiest travelers don’t just want high thread-count sheets; they want a story, an experience, and a seamless booking process. The hidden flaws in ultra-luxury hospitality — from outdated tech to service inconsistencies, and why the highest-end stays still struggle with guest experience. The role of travel advisors in this elite world — why they’re more important than ever, and why smart operators are shifting away from OTAs and direct bookings to focus on this lucrative channel. The rise and fall of luxury markets — why Ibiza and St. Barts are struggling while other under-the-radar destinations are thriving. Why there’s still no “Ritz-Carlton” of private stays — and what it would take to build a recognizable ultra-luxury brand in the vacation rental industry. Connect with WolfExplore Sirreti  Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.

    48min
  7. 7 DE FEV.

    How to Choose the Perfect Location for Your Micro-Resort

    Meet Ian Joseph — real estate investor turned hospitality entrepreneur — who is on a mission to bring a new kind of micro-resort experience to life.  What started as a simple desire to buy a vacation home led him to Berkeley Springs, West Virginia, a historic spa town with deep hospitality roots. Now, Ian is in the early stages of launching Branch, an experiential micro-resort designed to blend striking architecture, immersive nature experiences, and strong community connections. Branch hasn’t broken ground yet, but Ian is deep in the trenches — securing financing, finalizing design plans, and laying the foundation for what he hopes will be the first of many unique stays. Inspired by brands like Live Oak Lake, he’s determined to build a hospitality concept that goes beyond beautiful accommodations and taps into the story, history, and culture of its location. In this episode, we dive into: Why Ian chose Berkeley Springs, West Virginia and what makes it a hidden gem ready for a hospitality revival. The rise of micro-resorts and why entrepreneurs without traditional hotel backgrounds are leading the way. How Ian is designing Branch to integrate with the local community — partnering with restaurants, chefs, and wellness providers instead of competing with them with onsite offerings. How he’s designing unexpected, locally inspired experiences for guests — like moonshine tastings, fruit wine flights, and hyper-local food collaborations. What he’s learned about raising capital for a hospitality development — including securing debt financing and finding the right equity partners. His long-term vision for Branch and why he believes the best hospitality brands will be built around story-driven destinations. And so much more Follow Branch on Instagram  Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.

    1h
  8. 4 DE FEV.

    From Chains to Originals: How John Rutledge Builds, Owns, and Manages Big Box Hotels & Boutique Brands

    Meet John Rutledge, founder of Oxford Capital Group and creator of the Godfrey Hotels—an innovative collection of boutique properties that blend upscale luxury with a social, lifestyle-driven experience. With a unique vantage point in both the world of branded chain hotels and independent boutique properties, John’s insights are invaluable for understanding today’s rapidly changing hospitality landscape. In this episode, John discusses: The modern luxury traveler: How today’s travelers are moving beyond materialism to prioritize meaningful experiences, deeper connections, and a balanced lifestyle. The rise of boutique hotels: Why smaller, independent properties are thriving alongside global hotel chains, and how John manages both worlds, creating powerful, in-house hotel brands while working with big-name affiliations like Hilton and Marriott. The Godfrey journey: From acquiring a distressed property to creating a luxury lifestyle brand that resonates with today’s social, experience-driven traveler. Balancing chains and independence: How John navigates the complexities of managing both branded hotels and independent brands, offering a rare perspective on the strengths and challenges of each. OTAs and direct bookings: How the shift toward direct bookings is reshaping the hospitality industry, providing independent hotels with more control over their guest relationships and profitability. The future of luxury: John shares his predictions for the next decade, including the continued growth of experiential travel, lifestyle hotels, and the rise of "bleisure" travel. John’s dual experience of owning and operating both chain-affiliated and independent properties makes this episode a must-listen for anyone interested in the future of hospitality, boutique hotel branding, and entrepreneurial success. His rare perspective provides a roadmap for navigating the evolving demands of today’s luxury travelers and shaping the next wave of hotel innovation.Learn more about Oxford CapitalDiscover The GodfreyConnect with John Rutledge Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.

    56min
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Sobre

Welcome to Behind the Stays — a podcast that shares the stories behind your favorite boutique hotels, short-term rentals, and hospitality brands and the hosts, operators, and entrepreneurs who’ve brought them to life. Every Tuesday and Friday you’ll meet the military veterans, retired flight attendants, tech entrepreneurs, school teachers, single moms, hoteliers, and real estate investors who are all, in their unique ways, shaping the future of travel and hospitality. Discover how these visionaries — from all over the world — have built stunning landscape hotels in the mountains, designed bohemian bungalows on the beach, erected eclectic off-grid and nature-immersed escapes, and so much more. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. And I’m your host, Zach Busekrus, Head of the Journey Alliance. Alright friends, enjoy the show!

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