COVID-19 is very different from a traditional economics-based crisis or natural disaster. A great deal of uncertainty exists related to global response and how long the situation will last. “It’s more akin to a war zone than a normal crisis,” says Alejandro “Alex” Wolff. Wolff is a 34-year veteran of the US State Department, who now serves on the boards of Albemarle Corporation, PG&E Corporation, and two airlines – JetSmart Holdings – an airline operating in South America, and Frontier Airlines based in the US. In this episode, Wolff shares his insights on governance through the COVID-19 crisis, tips for boards on crisis leadership in general, and his predictions for what the world will look like beyond the pandemic.