We're Only Human

Ben Eubanks

A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.

  1. Inside the Circle: Empowering 14,000 Employees Through Storytelling

    OCT 27

    Inside the Circle: Empowering 14,000 Employees Through Storytelling

    Episode Description In this episode of We’re Only Human, host Ben Eubanks sits down with Micki Sievwright of Andersen Corporation to discuss how one of America’s most recognized brands connects, engages, and empowers its 14,000+ employees across manufacturing, distribution, and corporate environments. The conversation dives into how Andersen’s internal communication strategy bridges the gap between frontline and office workers, creating a culture where every employee feels informed, valued, and connected. Micki shares how her team uses storytelling, technology, and intentional design to build belonging at scale — and how leaders can cultivate trust even in large, distributed organizations. You’ll hear practical lessons on improving employee communication, fostering inclusion, and using tools like MangoApps to bring people together — no matter where they work. Timestamps 00:00 Introduction and Episode Setup 04:15 The Challenge of Connecting 14,000 Employees 08:42 Communication That Builds Belonging 13:17 Storytelling as a Culture-Building Tool 17:29 How Technology Supports Human Connection 21:50 Engaging Frontline Workers: Lessons from Andersen 26:18 Leadership’s Role in Employee Communication 30:44 Creating an Inclusive, Connected Culture 34:57 Final Thoughts and Takeaways Links for show notes: Thanks to the team at MangoApps for connecting us with Micki and the team at Andersen Corporation for this conversation! Connect with Micki: https://www.linkedin.com/posts/mickisievwright651_prsa-andersenwindows-inclusion-activity-7115015573226364929-s6X3/ Connect with MangoApps: https://www.mangoapps.com/ See the show archives and sign up for episode updates

    22 min
  2. The New Rules of Hiring: Tech, Trust, and the Human Touch

    OCT 20

    The New Rules of Hiring: Tech, Trust, and the Human Touch

    Episode Description In this episode of We’re Only Human, host Ben Eubanks sits down with Terry Terhark of NXTThing RPO to explore how hiring is evolving faster than ever in 2025 — and why keeping the human element in recruiting still matters more than ever. They discuss how organizations are adapting to unprecedented speed and scale in hiring, how AI and automation are reshaping recruiter roles, and where people still make the biggest impact in the process. Terry shares his unique perspective from decades in the talent space, including the balance between efficiency and empathy, the importance of culture fit, and how technology can empower — not replace — great recruiters. You’ll hear real-world insights on candidate experience, the future of RPO partnerships, and what leaders should prioritize to stay ahead in a tech-driven talent market. Timestamps 00:00 Introduction and Episode Setup 04:12 Why Hiring Is Moving Faster Than Ever 09:35 The Human Element: Why It Still Matters 14:58 How AI and Automation Are Changing Recruitment 19:47 Balancing Speed, Scale, and Candidate Experience 24:26 Building Trust and Culture in High-Volume Hiring 28:53 The Future of Recruiting Partnerships (RPO Insights) 33:10 What Leaders Should Focus On in 2025 36:42 Final Thoughts and Takeaways Links for show notes: Connect with NXTThing RPO: https://nxtthingrpo.com/ Connect with Terry: https://www.linkedin.com/in/terryterhark/ See the show archives and sign up for episode updates

    26 min
  3. The Future of HR: Human First, AI Second

    OCT 14

    The Future of HR: Human First, AI Second

    n this episode of We’re Only Human, host Ben Eubanks explores one of the biggest questions of our time: what does it really mean to be human in an age of artificial intelligence? As AI tools become faster, smarter, and more deeply integrated into the workplace, many HR leaders and employees are asking the same question — where do people fit in? Ben unpacks why staying human-first is not just a mindset but a strategy for success. The conversation dives into how HR can balance automation with empathy, how learning and curiosity are becoming the most valuable skills, and why emotional intelligence remains a competitive advantage even when technology takes over repetitive work. You’ll hear reflections on fear, hope, and the future of work — plus practical guidance on how to lead with humanity in a world increasingly shaped by algorithms. Timestamps 00:00 Introduction and Episode Setup 03:15 Why “Being Human” Still Matters in an AI World 08:02 Balancing Efficiency and Empathy in HR 13:47 Automation, Learning, and the Changing Role of Work 19:11 Hope vs. Fear: How HR Can Lead the AI Conversation 24:36 The Power of Emotional Intelligence in the Machine Age 28:59 Redefining Human Value Beyond Data and Speed 33:42 How to Stay Curious, Relevant, and Human 36:18 Final Thoughts and Takeaways Links for show notes: Check out the AI Livestream Replay: https://streamyard.com/watch/9GTfDMQ8GeTE See the show archives and sign up for episode updates

    14 min
  4. Behind the Front Desk: Real Stories of Frontline HR

    OCT 9

    Behind the Front Desk: Real Stories of Frontline HR

    In this episode of We’re Only Human, host Ben Eubanks sits down with Conrad Riddle, HR technology leader at Aimbridge Hospitality, to explore how frontline hiring and scheduling are being reimagined in today’s fast-moving workplace. They dig into the challenges of recruiting and retaining hourly workers, why scheduling is the heartbeat of retention, and how technology can empower employees while easing the load on managers. You’ll hear practical examples of streamlining the candidate journey—from frictionless mobile applications to instant interview scheduling—plus insights on self-service scheduling tools that give employees more flexibility and control. Conrad also shares how automation is saving thousands of hours for managers, improving compliance, and transforming the onboarding experience. Whether you’re an HR leader, a hiring manager, or simply curious about the future of frontline work, this conversation offers actionable takeaways on speed, simplicity, and employee empowerment. Timestamps 00:00 Introduction and Episode Setup 02:01 Inside Aimbridge Hospitality: Scale and Challenges 05:18 Why Scheduling is the Core of Frontline Retention 09:01 Fixing the Candidate Experience: From Application to Interview in Minutes 13:28 Competing with Amazon and Uber: Speed Matters 17:02 Empowering Employees Through Self-Service Scheduling 22:19 Balancing Manager Control and Employee Flexibility 26:44 Automation in Onboarding: Saving 40,000+ Hours 31:12 Compliance Wins and Smarter HR Tech 34:20 Key Takeaways and Final Thoughts Links for show notes: Thanks to the team at Fountain for connecting us with Conrad and the team at Aimbridge Hospitality for this conversation! Connect with Conrad: https://www.linkedin.com/in/conradriddle/ Connect with Fountain: https://www.fountain.com/ See the show archives and sign up for episode updates

    20 min
5
out of 5
22 Ratings

About

A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.

You Might Also Like