You 2.0: How to Have Difficult Conversations

Many of us shrink from difficult or awkward conversations. Harvard negotiation expert Sheila Heen has spent years thinking about this problem. She studies why some conversations are difficult, and how to defuse conflict and move forward productively. In the latest episode of our You 2.0 series, we talk with Sheila about the subterranean fault lines in tough conversations, and how to engage with others without losing our sanity. Your subscription to Hidden Brain+ helps us make even more episodes like this one! We appreciate your support.