226 episodes

I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

Resilient by Design with Rebecca Hay Rebecca Hay

    • Business
    • 5.0 • 60 Ratings

I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

    198. Getting ghosted by a client, what to do

    198. Getting ghosted by a client, what to do

    In this episode, I dive into what to do when a client ghosts you! I share the mindset shift that will save you from the mental toll and some sales skills to help you weather it. Through the episode, I share a few of my own frustrating experiences and how I handled them to protect my mental sanity and why letting things go may be the best decision you could make to halt the mental drain.
    Truthfully one of the most difficult parts of running a business is handling people - from employees to clients and everything in between. This applies to all entrepreneurs, so next time you're in that position, come back to this episode! 
     
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

    • 19 min
    197. How to overcome the fear of being a solopreneur

    197. How to overcome the fear of being a solopreneur

    Today I speak with POP Alumni and ambassador extraordinaire Betty Simtikidis who has decades of experience in the corporate arena and took the leap to launch her own design business during the pandemic.
    Through the episode, we talk about what pushed her towards this huge career pivot, the worries she had at first and the eventual help she found as a self-professed "life long learner". She shares her mindset of "you don't know what you don't know" and how that inspired her to invest into a cultivating community as a solopreneur. She speaks about her attitude towards conquering imposter syndrome, collaboration over competition and her perfect nugget of wisdom that will remind you that its all about how you make people feel.
    If you’re looking for your sign to take the leap into your business or taking POP this inspiring episode is for you!
     
    Simply Designed by Bett
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

    • 48 min
    196. Crafting Design Fee Proposals when the Scope is undefined

    196. Crafting Design Fee Proposals when the Scope is undefined

    In this episode, I dive into a common challenge faced by designers: creating proposals for clients with vague scopes of work and uncertain budgets.
    I share some strategies that have worked for me in guiding clients through the design process, determining fair fees, and ensuring transparent alignment between scope and pricing. Learn the importance of professionalism, expertise, and customized proposals in addressing wishy-washy situations.
    If you're looking for confidence and clarity on how to handle undefined scope and budget scenarions, this is the episode for you! 
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about my systems building course.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts! 

    • 11 min
    195. How to Navigate when clients say NO to implementation

    195. How to Navigate when clients say NO to implementation

    Ever had your plans derailed? It happens to the best of us! In today's episode, we're diving into a common hurdle: clients opting out of your services for their project's implementation phase. Join me as I unravel 5 crucial questions to navigate this setback, complete with real-life examples and actionable scenarios.
    Whether you're a seasoned pro or just starting out, it's essential to anticipate and strategize for such situations. Tune in to discover how fine-tuning your business model can be your secret weapon in overcoming client rejections and thriving in your field.
     
    Episode 105 Tips and tricks to getting your clients to sign off on all items in the design
     
    Episode 05 Get your clients to trust you with Cynthia Soda
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

    • 30 min
    194. A 5-minute motivator when you're stuck in the messy middle

    194. A 5-minute motivator when you're stuck in the messy middle

    Welcome to my first shorty episode! Every week, in between teachings and amazing interviews, I’ll be sharing bite-sized nuggets to help keep you motivated and inspired!
    In this episode I delve into the concept of the "messy middle" – a phase in our entrepreneurial journey where progress seems elusive and doubts start creeping in. Drawing inspiration from Theodore Roosevelt's speech, I emphasize the importance of embracing the challenges and uncertainties as integral parts of the journey toward success. In today's uncertain economic climate, I encourage you to find motivation amidst the chaos, reminding you that every setback is an opportunity for growth.
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

    • 7 min
    193. Corporate banker turned interior Designer shares the truth about running a successful business with Amanda Arcone

    193. Corporate banker turned interior Designer shares the truth about running a successful business with Amanda Arcone

    In this episode I speak with Amanda Arcone, about her decades of experience in the corporate and banking world and how her entrepreneurial spirit eventually led her to start her own design business.
    She describes searching for structure, framework and community and the specific ways my courses and Designer's Room resonated with her. You aren't going to want to miss her ideas on cultivating confidence and investing in yourself to make decisions that benefit your business's ecosystem as well as you future forward self. Finally she talks a bit about her brick and mortar showroom and strong and developed business goals for the next 10 years.
    You aren't going to want to miss out on how Amanda applies her experience and expertise to design firm ownership.
     
    Join us in Designer's Room here
    Learn more about Amanda Arcone on her website and follow her on Instagram
     
    Download our Free Resources
    ➡️ Pre-qualify your clients with my Discovery Call Script
    ➡️ Stay confident from beginning to end with my Consultation Checklist   
    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
     
    Looking to elevate your business? Learn more about our courses
    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

    • 44 min

Customer Reviews

5.0 out of 5
60 Ratings

60 Ratings

Adriana Pietropaolo ,

Refreshing and open

Rebecca is a trailblazer in the design community, breaking barriers and silos and being totally honest, open and supportive with everyone she encounters. I have learned so much from this podcast and it continues to help make me a stronger business owner.

Valerie Iush Interiors ,

The most relatable podcast for designers

A game-changer for anyone in the design industry. The show masterfully blends inspiration with actionable insights making it an invaluable resource. It's crazy that Rebecca is sharing such a wealth of information without a price tag. Truly the best podcast for designers looking to up their game. Highly recommended!

Hedi from Hedi Designs ,

Just what I needed to hear today

Thank you Rebecca. Your podcast has always hit the right notes at the right time for me. This episode was such an eye opener, full of aaha moments and “mind blown imogies”. Thank you for being there and being who you are. You, single handedly have transformed my journey as a designer and a person. Please never stop😍

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