Contractor Secrets Tanner Mullen

Summary



In this conversation, Tanner Mullen provides sales advice to Caleb, who is struggling with residential sales for his painting business. They discuss the importance of having a structured sales process and tailoring it to different types of customers. Tanner emphasizes the need to provide value and create a memorable experience for customers. He also suggests offering additional services, such as color consultations, to differentiate from competitors. Caleb realizes the importance of simplifying his sales process and focusing on customer needs and motivations. In this conversation, Caleb discusses his painting business with Tanner. They cover topics such as pricing, sales strategies, employee management, and the future of Caleb's business. Tanner advises Caleb to simplify his pricing structure, focus on creating value for customers, and consider hiring employees instead of relying solely on subcontractors. They also discuss Caleb's desire to help others who have overcome drug addiction and the potential for growth and impact in his business.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app


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Summary



Matt Iklodi, owner of ProPlus Painters, shares his journey of starting and growing his painting and power washing business. He started during COVID and used platforms like Nextdoor to find customers. However, he is facing challenges in scaling his business and managing the scheduling of jobs. Tanner Mullen advises Matt to focus on his core offer and standardize pricing. They discuss the importance of job costing and having a feedback loop to ensure accurate pricing. They also talk about the need for clear standards and rules when it comes to taking on jobs. Matt mentions his plans to invest in equipment and create content to promote his business. In this conversation, Tanner Mullen provides guidance to Matt, a painting business owner, on how to scale his business and overcome challenges. They discuss the importance of hiring a marketing agency to handle marketing efforts, the need to create systems and standards for the business, the significance of building a strong team, and the importance of time management and prioritization. Tanner emphasizes the need for Matt to focus on his core services, set clear pricing, and say no to projects outside of his expertise. He also encourages Matt to invest in his hiring process and develop a hiring funnel to attract and retain talented employees.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app



Takeaways




Starting a business during challenging times like COVID requires resourcefulness and adaptability.
Having a clear core offer and standardized pricing is crucial for scaling a business.
Job costing and a feedback loop are essential for accurate pricing and profitability.
Setting clear standards and rules for taking on jobs helps with scheduling and managing workload.
Investing in equipment and creating content can be effective strategies for promoting a business. Hire a marketing agency to handle marketing efforts and free up time for other business activities.
Create systems and standards for the business to ensure consistent quality and efficiency.
Build a strong team by investing in the hiring process and developing a hiring funnel.
Focus on core services and set clear pricing to attract the right customers and maximize profitability.
Manage time effectively by prioritizing tasks and delegating responsibilities.






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Summary



The main topic of this episode is about the subtleties in business communication. The host emphasizes the importance of communication in building thriving relationships in any endeavor. He discusses the key elements of effective communication, such as creating the right perception, answering the phone with enthusiasm, and gathering customer information efficiently. The host also highlights the significance of follow-up and providing a great customer experience. He suggests using automation tools like Drip Jobs to streamline communication and improve the overall customer journey.



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Effective communication is crucial for building thriving relationships in business.
Creating the right perception and answering the phone with enthusiasm are important elements of communication.
Efficiently gathering customer information and providing timely follow-up are key to a great customer experience.
Automation tools like Drip Jobs can help streamline communication and improve the overall customer journey.






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Summary



George started Georgie's Handyman Service four years ago, but eventually rebranded to Georgie's Painting. He is now looking to grow his painting business and face the challenges of running a business. One of his main challenges is hiring and fulfilling on the work. Tanner advises George to set up a payroll company like Gusto or ADP to handle payroll and taxes. He also encourages George to overcome his fear of taking risks and to start hiring employees. Tanner suggests creating a hiring strategy and posting job ads on platforms like Indeed. He emphasizes the importance of finding employees who align with the end goal of the business and can eventually take on leadership roles. Tanner also discusses the financial aspects of hiring and the potential revenue that can be generated with a team of three employees. In this conversation, Tanner Mullen and Georgies discuss the financial aspects of running a painting business. They break down the costs of labor, materials, and marketing, and calculate the potential salary for Georgies in his first year of business. They emphasize the importance of investing in quality employees and setting up a professional payroll system. Tanner encourages Georgies to be proactive in his business and to clearly define his goals and motivations. They also discuss the importance of leveraging leads and following up with potential customers.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app




Consider rebranding and focusing on a specific service to attract customers
Set up a payroll company like Gusto or ADP to handle payroll and taxes
Overcome the fear of taking risks and prioritize hiring employees
Create a hiring strategy and post job ads on platforms like Indeed
Find employees who align with the end goal of the business and can eventually take on leadership roles
Understand the financial aspects of hiring and the potential revenue that can be generated with a team of employees Calculate the costs of labor, materials, and marketing to determine the financial viability of your business.
Invest in quality employees and set up a professional payroll system to attract and retain talent.
Be proactive in your business and take action on important tasks, such as setting up payroll and hiring employees.
Clearly define your goals and motivations to stay focused and motivated.
Leverage leads and follow up with potential customers to increase your chances of closing sales.






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In this conversation, Tanner Mullen interviews Jon Majak, CEO and founder of Mr. Pipeline, about his entrepreneurial journey and leadership principles. They discuss the importance of building a strong company culture, the role of leadership in motivating and retaining employees, and the impact of service and giving back in business. Jon shares his experiences in the exterior cleaning and marketing industries, as well as his insights on creating a system-dependent business. They also talk about Jon's book, 'Ring the Bell,' which emphasizes the importance of perseverance and making a positive impact in business and in life.



Takeaways




Building a strong company culture and valuing employees is essential for long-term success.
Leadership should be based on accountability, transparency, and empowering employees.
Embedding giving back and service into your business can create a world-class culture.
The narrow road of entrepreneurship tests your character and integrity, but it is a rewarding spiritual journey.
Creating core values and anti-values helps guide hiring decisions and maintain a strong company culture.
The purpose of business is to be of service and make a positive impact in the lives of others.










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Summary



Marvin Ruiz, owner of Ruiz Painting Services, shares his inspiring story of overcoming kidney failure and heart surgeries to start his own business. He is currently facing the challenge of growing his business and wants guidance on the next steps. Tanner Mullen advises him to focus on building an online presence, optimizing his Google My Business profile, and using social media and Google ads to generate leads. They also discuss the importance of hiring the right employees and developing a hiring process. Tanner recommends using Gusto for payroll, increasing his credit limit, and using DripJobs software for estimates and customer communication.



This is my Ultimate Resource - it has everything you need to grow and scale your business. There’s referrals for marketing agencies, insurance, accounting, apps and tools, and even free courses. Check it out:

https://tannermullen.typedream.app



https://linktr.ee/dripjobscsteam


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