Customer Care in a “Transhuman Era‪”‬ CallTalk™ Radio

Technology is impacting every aspect of our lives from home shopping, home deliveries, video streaming, voice activated home hubs,  to kids paying to watch their favorite gamers … well play Video Games.  Technology developments in Customer Care world are also developing at a dizzying pace and the increased use of live chat, SMS, Social Channels and Chat Bots in customer care are staggering)