Dental Suite 903-the podcast Allison + Josh Bernstein

Dental teams are often afraid to talk about money, but it's crucial in both in-network and out-of-network offices.  A clear and honest discussion about treatment costs is not only important but essentail as part of the informed consent process. Please, please, please get comfortable with having detailed conversations with your patients about money. It's better for you, for your team and most of all for your patients.

In an emerging world of big business dentistry, are production goals really serving the best interest of the patient? How about the best interst of the dentist? 

Are discounts the right things to do when things are slow? Will discounts be a practice-builder or just a one-time visit for discounted services?  Which camp are you in? Let's talk about it!

There's a BIG difference in in getting the shake-down for discounts and offering a discount through a membership plan. 
+ What about all those people without insurance?!?
++ Masterclass launch! 

Don't just sit around wringing your hands while you're still with insurance...there's a lot you can do!

We can't overemphasize the importance of genuine customer service and first impressions. It is literally how we built our practice. And we do mean literally!