PAP151: Updating the Motor Vehicle Insurance and Repair Industry Code of Conduct Paint and Panel: The Edge

This week’s key takeaway:
Updating the Motor Vehicle Insurance and Repair Industry Code of Conduct
 
Episode intro:
Talking about an Insurance Code of Conduct might sound a bit dry, but this episode is living proof that it can be interesting and more importantly, very useful! Almost all of you listening will get significant amounts of business from insurance companies, and no doubt you will have had some disputes along the way… but could they have been avoided? And is the new Code of Conduct going to help you avoid more disputes in the future?
 
The people with the answers are Matt Hobbs (CEO of the Motor Traders Association Australia), and Kathy Zdravevski (policy advisor for the Victorian Automotive Chamber of Commerce).
 
This is the first major change of the code for 20 years, and our guests are offering you the opportunity to have your say.
 
In this week’s episode you will learn:
Why the code is being rewritten
The recommendations for change in the code
How South Australia’s code could become the national code
How the code is being simplified
How the MTAA helps its members resolve disputes
Cases of insurers lodging disputes with repairers
When the draft of the new code will be available for the industry to review
How you can influence the new code
Show links:
** Find Matt on Linkedin: https://www.linkedin.com/in/matthew-hobbs-600a1122/?originalSubdomain=au
** Find Kathy on Linkedin: https://www.linkedin.com/in/kathyzdravevski/?originalSubdomain=au
** Come find us at the Collision Repair Expo at the Melbourne Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
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** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.