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In this podcast, we speak to leaders across the world of B2B Tech, SaaS and Communications about all things Customer Success, CX, and Professional Services. We explore some of the key trends and challenges that people and companies want to overcome in the Outcomes Era.

Precursive Perspective Jonathan Corrie

    • Wirtschaft

In this podcast, we speak to leaders across the world of B2B Tech, SaaS and Communications about all things Customer Success, CX, and Professional Services. We explore some of the key trends and challenges that people and companies want to overcome in the Outcomes Era.

    Building Intelligent Professional Services Delivery for Success

    Building Intelligent Professional Services Delivery for Success

    Today, we're in conversation with the Global Head of Professional Services at Instabase, Piyush Agrawal. Instabase helps organizations embed intelligence into any system or business process to drive transformational outcomes

    • 41 Min.
    How to Master the Commercialisation of Professional Services

    How to Master the Commercialisation of Professional Services

    We're speaking to Reda Benanni today, Director of Professional Services - Americas at Tenable, the Exposure Management company with approx 40,000 organizations around the globe relying on their software to understand and reduce cyber risk.

    • 50 Min.
    Challenges of Partner Enablement & Customer Outcomes in Professional Services

    Challenges of Partner Enablement & Customer Outcomes in Professional Services

    NEW SEASON OFF WITH A BANG! We're starting strong with the Director of Global Professional Services at Zebra Technologies, Ash Sawhney. A successful leader of services teams aligning business outcomes and the value proposition of SaaS solutions.

    • 49 Min.
    The Importance of Getting It Right The Second Time in Professional Services

    The Importance of Getting It Right The Second Time in Professional Services

    Vijay Ladwa is currently the Director of Project Management at Enable, a Saas platform for B2B rebate management that helps manufacturers, distributors, and retailers take control of their rebate programs and turn them into an engine for growth.

    • 48 Min.
    Transforming the future of Consulting Services with James Brown

    Transforming the future of Consulting Services with James Brown

    James Brown is currently the Senior Partner, Managing Director UK at Simon-Kucher, a global consultancy with a sole focus is on unlocking better growth that drives measurable revenue and profit for our clients

    • 42 Min.
    Unlocking Customer Success with Customer Onboarding

    Unlocking Customer Success with Customer Onboarding

    Saood launched XnO Solutions to help CCOs and Post-Sales leaders achieve better results from their customer-facing functions. Over his career, Saood has helped hundreds of executives, leaders, and practitioners adopt an outcomes-centric approach to each stage in the Customer Journey including onboarding, adoption, renewals, and upsells.

    • 45 Min.

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