Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller's Team Success podcasts are a series of insights around teamwork and success that she's gained from working with entrepreneurs.
The #1 Silent Teamwork Killer—And How To Avoid It
There are plenty of reasons why teamwork falls apart: poor communication, unclear expectations, lack of leadership … but more often than not, it comes down to reliability. No matter how professional, skilled, or charming you are, if people can’t depend on you to show up on time, do what you say, finish what you start, and say please and thank you, no one is going to want to work with you—and teamwork will grind to a halt. Here’s what you need to know.
The Four Keys To Success For Sales Leaders — with Guest Mark Cox
Every entrepreneur is on a first-name basis with unpredictability. It’s just a part of the deal, and nowhere is that more true than when it comes to sales. But what if there were a way to actually create a process for sales that can be taught, replicated, and proven to work? In this episode of the Team Success podcast, Shannon Waller interviews expert sales coach and consultant Mark Cox, where he reveals his revolutionary concept, the Four Keys to Success for Sales Leaders. You’ll learn the strategies, processes, and tools you need to create a winning sales team—and take the guesswork out of your biggest uncertainty.
Why It’s Not Enough To Be An Expert
As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them long-term, it’ll take a lot more. In this episode of the Team Success podcast, Shannon Waller shares the three most important ways entrepreneurs can create real value for their clients—and lasting relationships with them. Keep listening to learn more!
Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara
In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts necessary to transform your team members into heroes, your customers into fans, and your challenges into opportunities—and why that consistently leads to long-term success. Keep listening to learn more!
Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty
When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward your goals, even in the most chaotic of circumstances.
How To Become “Indistractable”: Author Interview With Nir Eyal
Every one of us struggles with focus throughout the day, especially in times of stress or uncertainty, and it can be easy to blame technology for our lapses in concentration. But what if the problem weren’t about the things outside of us … but what’s going on inside? What if it were more about how we’re feeling in those moments than what we’re doing? In this episode of the Team Success podcast, Shannon Waller interviews Nir Eyal, best-selling author of Hooked and Indistractable, about simple steps entrepreneurs can take to avoid distraction, build healthy coping habits, and make things happen!