What is a Property Manager‪?‬ #DoorGrowShow - Property Management Growth

Are you a property manager? Do you hire property managers? Can you answer the question: what is a property manager, and what do they do?
In today’s episode, property management growth experts Jason and Sarah Hull discuss what a property manager is and what they should be doing in a property management business.
You’ll Learn [01:14] Million-dollar question: What does a property manager do?
[06:25] Siloing information to protect your business
[10:26] Hiring specialists instead of people who can “do it all”
[12:20] What should a property manager's role be?
[16:31] Property managers as client success experts
Tweetables “There's a lot of confusion as to the definition of a property manager in the property management industry.”
“When your company grows, what we're going to hopefully have you do is shift into specialists, so that you won't have a property manager that just does everything.”
“Effectively cloning yourself or duplicating yourself in the business usually means getting 10 people, not one.”
“It's not hard to be exceptional in property management.”
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Transcript [00:00:00] Jason: Business owners, we need to stop trying to find people that can do everything. We need to find people that are really good specialists. 
[00:00:08] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives. And you are interested in growing in business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager.
[00:00:28] DoorGrow Property Managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses.
[00:00:56] We want to transform the industry, eliminate the B. S. build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason and Sarah Hull, the owners of DoorGrow. Now let's get into the show. 
[00:01:13] All right. So one of the things that's come up, we just did a DoorGrow boardroom event.
[00:01:18] And one of our clients that was there was like, "I need to hire a property manager." And we're like, "okay." And what we noticed in talking there and going deeper and digging in deeper is that there's a lot of confusion as to the definition of a property manager in the property management industry.
[00:01:37] Sarah: Yeah, it's like a catch all. 
[00:01:39] Jason: So the challenge is it can mean just about anything. 
[00:01:42] Sarah: Yeah. The definition of property manager is: "do anything and everything that the company needs." 
[00:01:49] Jason: And so I've noticed this for a while. we've had a lot of clients and they'll say, "Oh, I need another property manager," or "I need to hire a property manager."
[00:01:56] "I need to get a property manager." And it always means something different. So like some people think a property manager does everything, and this is the portfolio style property manager. They're like, "they need to go get business." And so they're a BDM, they need to handle and do some of the bookkeeping accounting stuff.
[00:02:17] They need to do maintenance coordination. They need to do the leasing. So they're trying to find somebody that's basically an entrepreneur. They can do everything that's probably going to run away and steal half their business. Right. Which happens. It's happened quite a bit.