31 episodios

Heart-toHeart is the podcast of HealthCap® Insurance and HealthCap® Risk Management Services, HealthCap® Risk Management Services is the leader in long term care risk management—helping you reduce liability risk by improving your quality of care.

We help you take your community where it is and partner with you to make it better. Our risk managers are experienced clinical experts who have stood in the shoes of those who provide the care. We are with you.

Heart-to-Heart with HealthCap HealthCap

    • Salud y forma física

Heart-toHeart is the podcast of HealthCap® Insurance and HealthCap® Risk Management Services, HealthCap® Risk Management Services is the leader in long term care risk management—helping you reduce liability risk by improving your quality of care.

We help you take your community where it is and partner with you to make it better. Our risk managers are experienced clinical experts who have stood in the shoes of those who provide the care. We are with you.

    Ep. 31 - Fall 2023 Vaccine Recommendations with Dr. David Gifford

    Ep. 31 - Fall 2023 Vaccine Recommendations with Dr. David Gifford

    In this engaging podcast episode, Angie Szumlinski, Director of Risk Management at HealthCap and a seasoned expert in the field, engages in a captivating conversation with Dr. David Gifford, Chief Medical Officer at AHCA/NCAL. Together, they delve into the realm of respiratory viruses, shedding light on the latest insights and recommendations concerning their vaccines. From the ever-present RSV to the perennial concern of influenza and the ongoing challenges posed by COVID, the vulnerability of our senior living residents to these respiratory viruses is a paramount concern. Join us as we explore strategies and measures aimed at safeguarding the health and well-being of our cherished residents.

    • 29 min
    Bivalent Vaccine Hesitancy

    Bivalent Vaccine Hesitancy

    In this episode Angie Szumlinski, HealthCap Director of Risk Managment and Cathy Hamblen, HealthCap Risk Manager talk with Chad Worz, PharmD, BCGP, FASCP, Chief Executive at the about vaccine hesitancy and strategies for improving bivalent COVID-19 vaccine rates in senior living.

    • 17 min
    Residents with Restricted Diets - Enjoying the Holidays

    Residents with Restricted Diets - Enjoying the Holidays

    During the holidays, many residents and families of residents on a restricted diet would like permission to deviate from the diet to enjoy traditional "holiday" foods. Will a dietary waiver protect you if a negative outcome occurs as a result of such a deviation? Angie Szumlinski, HealthCap Director of Risk Managment, talks with Mary McMurry, Litigation Manager at about this and other topics to keep your residents safe and you protected.

    • 18 min
    Ep 28: Ready or Not! Phase 3 is Coming October 24th

    Ep 28: Ready or Not! Phase 3 is Coming October 24th

    CMS will begin surveying against Phase 3 of Requirements of Participation for Nursing Homes on October 24, 2022. With around 180 pages of guidance, revisions, and updates affecting 52 F-tags, many providers are feeling anxious about the new guidance. Angie Szumlinski, Director of Risk Management for HealthCap talks with Crystal Bowens, the Associate VP of Regulatory Services for AHCA/NCAL about the updates, and what providers can do to prepare. Crystal reminds us that AHCA/NCAL members can always reach out to them at for specific questions.

    • 25 min
    Ep 27: Arbitration Agreements - Why and How

    Ep 27: Arbitration Agreements - Why and How

    Christina Nechiporchik, Associate General Counsel for HealthCap talks with John Hessburg, Senior Partner at the law firm of Kitch where he leads the Post Acute Practice group. Also included in the conversation is Drew Flichak, Chief Administrative Officer and Corporate Compliance Office at Vivage Senior Living. Listen as they talk about why we should be talking about arbitration agreements after CMS issued revised Surveyor Guidance on June 29, 2022. In addition, they discuss the best practices for implementing arbitration agreements in your facilities while remaining in compliance.

    • 30 min
    Ep 26: Instilling a Culture of Compassion in Your Organization with Glenn Van Ekeren

    Ep 26: Instilling a Culture of Compassion in Your Organization with Glenn Van Ekeren

    Angie Szumlinski, Director of Risk Management talks with Vetter Health Services President, Glenn Van Ekeren about their belief that it's not about putting years in the life, but putting life in the years. Quality care is determined by a mindset to do what's right, and that comes from compassion. Listen to learn about instilling a culture of compassion in your organization.

    • 21 min

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